Acorns · Acorns Privacy Policy · View original document ↗

Certain data retained after account closure

High severity High confidence Explicitdocumentlanguage Common · 270 of 352 platforms
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This analysis describes what Acorns's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Closing an account does not guarantee deletion of all associated personal data, as Acorns retains authority to keep certain information under legal requirements or permissions.

Interpretive note: The clause specifies 'certain' personal information, indicating not all data is necessarily retained, and 'where required or permitted by applicable law', which is a meaningful legal qualifier preserved in the claim. The reference to internal data retention policies as an additional governing framework is noted as omitted material.

Recent Activity

This document changed recently

Medium Apr 18, 2026

The updated policy removes explicit language describing how data flows when users sign in via Apple or Google, including what information those services share with Acorns and how it is used. Previously, the policy stated that Acorns receives information such as name and email address through third-party sign-in services solely to manage accounts and provide services. The revised language also shifts the AI chatbot from an optional feature users 'may access' to a stated service Acorns 'uses' to direct users to internal articles. Users no longer have a published explanation of third-party sign-in data practices in the privacy notice, though the terms suggest data shared through third-party services remains subject to those providers' terms.

View change record →

Consumer impact (what this means for users)

If you close your Acorns account, some of your personal information may still be retained by Acorns in accordance with its data retention policies and applicable law.

How other platforms handle this

Affirm Medium

Affirm will retain your information in accordance with our Privacy Policy and any applicable state or federal law, rule or regulation.

Upwork Medium

if your Account is closed, you will no longer have access to information or material you kept on the Site and any content stored in your Account may be deleted, for which Upwork expressly disclaims liability.

Google Gemini Medium

We keep some data until you delete your Google Account, such as information about how often you use Gemini Apps.

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▸ View Original Clause Language DOCUMENT RECORD
"
Certain personal information associated with your account may be retained after account closure in accordance with our data retention policies where required or permitted by applicable law.

— Excerpt from Acorns's Acorns Privacy Policy

Applicable regulations

CCPA/CPRA
California, USA
FCRA
United States Federal
GLBA
United States Federal
Indiana Consumer Data Protection Act
US-IN

Provision details

Document information
Document
Acorns Privacy Policy
Entity
Acorns
Document last updated
May 5, 2026
Tracking information
First tracked
May 20, 2026
Last verified
May 20, 2026
Record ID
CA-P-030060
Document ID
CA-D-00172
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
9d51cfd245dbb7473273bfae99c0a1fa9be3d27b7ccb7a782e30d084a7f9d71c
Analysis generated
May 20, 2026 21:10 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Acorns
Document: Acorns Privacy Policy
Record ID: CA-P-030060
Captured: 2026-05-20 21:10:18 UTC
SHA-256: 9d51cfd245dbb747…
URL: https://conductatlas.com/platform/acorns/acorns-privacy-policy/provision/CA-P-030060/certain-data-retained-after-account-closure/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Acorns's Certain data retained after account closure clause do?

Closing an account does not guarantee deletion of all associated personal data, as Acorns retains authority to keep certain information under legal requirements or permissions.

How does this clause affect you?

If you close your Acorns account, some of your personal information may still be retained by Acorns in accordance with its data retention policies and applicable law.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 270 platforms. See the full comparison.

Is ConductAtlas affiliated with Acorns?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Acorns.