This analysis describes what 23andMe's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
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We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.
In the event of any such termination, Anyscale will refund to Customer a pro-rata portion of the Fees that have been prepaid but unused for the applicable Platform Services.
We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.
"If the second attempt to process the same sample fails, we will offer to send another sample collection kit to the user to collect a second sample at no charge.Excerpt from 23andMe's Terms of Service
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The clause states: “If the second attempt to process the same sample fails, we will offer to send another sample collection kit to the user to collect a second sample at no charge.”
ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.
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