This analysis describes what 23andMe's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The choice of Delaware law as the governing framework affects which consumer protections and statutory rights apply to disputes, as Delaware law may provide different or fewer consumer protections than the user's home state law.
Interpretive note: Enforceability of the Delaware choice-of-law provision against consumers in states with mandatory consumer protection or genetic privacy statutes depends on applicable state law and judicial interpretation in the relevant jurisdiction.
The updated Terms now apply only to users who live outside the United States, Canada, EEA, UK, and Switzerland, or who access the Services from outside those regions. US, Canadian, EEA, UK, and Swiss…
The updated Terms of Service now apply exclusively to users in the United States, narrowing the geographic scope from the prior version that addressed users in multiple regions. The terms now contain…
The updated terms now apply only to users who live outside or access services outside the United States, Canada, EEA, UK, and Switzerland. Previously, the terms applied to US-based users. The terms a…
The agreement requires users to resolve all disputes with 23andMe through individual binding arbitration, waiving the right to participate in class actions or jury trials. The company's liability for genetic testing errors, health reports, or service failures is capped at the amount the user paid in the 12 months before the claim arose. You can opt out of the arbitration clause by sending written notice to 23andMe within 30 days of first agreeing to the terms, using the contact method specified in the arbitration section of the agreement.
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These Terms shall be governed by the laws of the State of California without regard to its conflict of law provisions. You and GOAT agree to submit to the personal and exclusive jurisdiction of the courts located within Los Angeles County, California for any dispute not subject to arbitration.
This Agreement will be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws provisions. Any legal action or proceeding arising under this Agreement will be brought exclusively in the federal or state courts located in San Francisco,...
This Agreement shall be governed by the laws of the State of California, without respect to its conflict of laws principles. Any dispute that is not subject to arbitration will be resolved in the state or federal courts located in San Francisco County, California, and you consent to personal jurisdi...
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"These Terms and any action related thereto will be governed by the laws of the State of Delaware without regard to or application of its conflict of law provisions or your state or country of residence.— Excerpt from 23andMe's 23andMe Terms of Service
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The choice of Delaware law as the governing framework affects which consumer protections and statutory rights apply to disputes, as Delaware law may provide different or fewer consumer protections than the user's home state law.
ConductAtlas has identified this type of provision across 9 platforms. See the full comparison.
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