This analysis describes what 23andMe's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision structures the procedural framework governing how legal disputes between 23andMe and users are adjudicated. It designates arbitration as the exclusive forum and establishes that disputes proceed on an individual rather than collective basis.
Users agree that claims against 23andMe must be brought through individual arbitration proceedings rather than pursued in court or as part of class or collective actions. This mechanism applies to disputes arising from or relating to the service and these terms.
How other platforms handle this
If, however, this Class Action Waiver is deemed invalid or unenforceable with respect to a particular Dispute...neither you nor Chegg will be entitled to arbitration of such Dispute.
the arbitration provider, National Arbitration and Mediation ("NAM"), shall not accept or administer any demand for arbitration and shall administratively close any arbitration unless the Party bringing such demand for arbitration can certify in writing that the terms...were fully satisfied.
Neither you nor we may elect arbitration of any claims seeking only individualized relief asserted by you or us in small claims court, so long as the action remains in that court and is not removed or appealed de novo...
"THESE TERMS OF SERVICE CONTAIN A MANDATORY ARBITRATION OF DISPUTES PROVISION THAT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES IN CERTAIN CIRCUMSTANCES, RATHER THAN JURY TRIALS OR CLASS ACTION LAWSUITS.Excerpt from 23andMe's Terms of Service
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
561 arbitration provisions across 197 platforms. ConductAtlas tracks how dispute resolution is being restructured across the internet.
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This provision structures the procedural framework governing how legal disputes between 23andMe and users are adjudicated. It designates arbitration as the exclusive forum and establishes that disputes proceed on an individual rather than collective basis.
Users agree that claims against 23andMe must be brought through individual arbitration proceedings rather than pursued in court or as part of class or collective actions. This mechanism applies to disputes arising from or relating to the service and these terms.
ConductAtlas has identified this type of provision across 206 platforms. See the full comparison.
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