| Before | After | ||
|---|---|---|---|
| 0 | By industry Education Financial Services Professionals Government Healthcare Manufacturing Retail Frontline Broadcast By audience Small and midsize business Enterprise Information Technology Customer Experience Sales and Revenue Facilities Marketing and Events For Developer Build Video SDK Co-Browse AI Services Integrate Zoom Marketplace MCP Realtime Media Streams APIs Zoom Apps Meeting SDK For partners Partner Solutions Find a Partner Become a Partner Partner Portal Partner Learning Center Select a language English Deutsch Français Español Svenska Nederlands Tiếng Việt Türkçe Русский Português Polski 한국어 日本語 Italiano Indonesia 中文（繁體，台灣） 中文（简体，中国） Zoom Privacy Statement Last updated: February 02, 2026 This Privacy Statement describes the personal data we collect and/or process (which may include collecting, organizing, structuring, storing, using, or disclosing) to provide products and services offered directly by Zoom Communications, Inc. | 0 | By industry Education Financial Services Professionals Government Healthcare Manufacturing Retail Frontline Broadcast By audience Small and midsize business Enterprise Information Technology Customer Experience Sales and Revenue Facilities Marketing and Events For Developer Build Video SDK Co-Browse AI Services Integrate Zoom Marketplace MCP Realtime Media Streams APIs Zoom Apps Meeting SDK For partners Partner Solutions Find a Partner Become a Partner Partner Portal Partner Learning Center Select a language English Deutsch Français Español Svenska Nederlands Tiếng Việt Türkçe Русский Português Polski 한국어 日本語 Italiano Indonesia 中文（繁體，台灣） 中文（简体，中国） Zoom Privacy Statement Last updated: July 27, 2026 This Privacy Statement describes the personal data we collect and/or process (which may include collecting, organizing, structuring, storing, using, or disclosing) to provide products and services offered directly by Zoom Communications, Inc. |
| 16 | Content and Context from Meetings, Webinars, Messaging, and Other Collaborative Features: Content generated in meetings, webinars, messages or through other Zoom products and services to which customer has subscribed (“Customer Content”), which may include audio, video, in-meeting messages, in-meeting and out-of-meeting whiteboards, chat messaging content, transcriptions, transcript edits and recommendations, responses to account owner / host-sponsored post-meeting or webinar feedback requests, responses to polls and Q&A, and files, as well as related context, such as invitation details, meeting or chat name, or meeting agenda. | 16 | Content and Context from Meetings, Webinars, Messaging, and Other Collaborative Features: Content generated in meetings, webinars, messages, or through other Zoom products and services to which customer has subscribed (“Customer Content”), which may include audio, video, in-meeting messages, in-meeting and out-of-meeting whiteboards, chat messaging content, transcriptions, transcript edits and recommendations, responses to account owner / host-sponsored post-meeting or webinar feedback requests, responses to polls and Q&A, and files, as well as related context, such as invitation details, meeting or chat name, or meeting agenda. |
| 18 | As referenced below, Zoom employees do not access or use Customer Content without the authorization of the hosting account owner, or as required for legal, safety, security or support purposes. | 18 | As referenced below, Zoom employees do not access or use Customer Content without the authorization of the hosting account owner, or as required for legal, safety, security or support reasons. |
| 70 | These third-party partners may receive information about your activities on Zoom’s website through third-party cookies placed on Zoom’s website. | 70 | These third-party partners may receive information about your activities on Zoom’s website through third-party cookies and similar technologies placed on Zoom’s website. |
| 73 | Zoom will not share mobile opt-in data or consent collected through text messaging campaigns with third parties, except as necessary to provide the messaging service requested by the user or as required by law. | ||
| 95 | Other Collaborative Feature Content (e.g., Zoom Email, Zoom Calendar, Zoom Canvas, Clips, Whiteboard, Notes, Polls, Q&A, Feedback): Depending on their settings, account owners and designated account administrators can access content hosted on their account. | 96 | Other Collaborative Feature Content (e.g., Zoom Email, Zoom Calendar, Zoom Docs, Clips, Whiteboard, Notes, Polls, Q&A, Feedback): Depending on their settings, account owners and designated account administrators can access content hosted on their account. |
| 130 | Attention: Data Protection Officer 55 Almaden Blvd, Suite 600 San Jose, CA 95113 Or to our representative in the EU or UK: Lionheart Squared (Europe) Limited Attn: Data Privacy 2 Pembroke House Upper Pembroke Street 28-32 Dublin DO2 EK84 Republic of lreland email: zoom@LionheartSquared.eu Lionheart Squared Limited Attn: Data Privacy 17 Glasshouse Studios Fryern Court Road Fordingbridge Hampshire SP6 1QX United Kingdom Contact: zoom@LionheartSquared.co.uk You can contact our Data Protection Officer by sending an email to privacy@zoom.us . | 131 | Attention: Data Protection Officer 55 Almaden Blvd, Suite 600 San Jose, CA 95113 Or to our representative in the EU or UK: Workvivo Limited Attention: Zoom EU Representative 4th Floor, City Quarter, Lapps Quay, Cork T12W832 Republic of Ireland Email: privacy@zoom.us ZVC UK Ltd. |
| 132 | Attention: Zoom UK Representative Part Level 6, Mid City Place, 71 High Holborn, London WC1V 6EA United Kingdom Email: privacy@zoom.us You can contact our Data Protection Officer by sending an email to privacy@zoom.us . | ||
| 141 | If we do not process your personal data for these purposes, we may not be able to provide you with all products and services; Consistent with specific revocable consents: We rely on your prior consent in order to utilize cookies to engage advertising and analytics partners to deliver tailored advertising and analysis of our website usage. | 143 | If we do not process your personal data for these purposes, we may not be able to provide you with all products and services; Consistent with specific revocable consents: We rely on your prior consent in order to utilize cookies and similar technologies to engage advertising and analytics partners to deliver tailored advertising and analysis of our website usage. |
| 148 | Where personal data of users in the EEA, Switzerland, or the UK is being transferred to a recipient located in a country outside the EEA, Switzerland, or the UK which has not been recognized as having an adequate level of data protection, we ensure that the transfer is governed by the European Commission’s standard contractual clauses. | 150 | Where personal data of users in the EEA, Switzerland, or the UK is being transferred to a recipient located in a country outside the EEA, Switzerland, or the UK which has not been recognized as having an adequate level of data protection, we ensure that the transfer is governed by the European Commission’s standard contractual clauses or other lawful mechanisms for transfers of personal data. |
| 153 | If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. | 155 | If there is any conflict between the terms in this Privacy Statement and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. |
| 156 | EU and UK and Swiss individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF should first contact Zoom at: privacy@zoom.us.. | 158 | EU and UK and Swiss individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF should first contact Zoom at: privacy@zoom.us. |
| 160 | Please contact us if you’d like us to direct you to your data protection authority contacts. | ||
| 174 | However, like many companies, we may use advertising and analytics services that are intended to analyze your interactions with our website or app, based on information obtained from cookies or other trackers, including for delivering advertising to you (such as interest-based, targeted, or cross-context behavioral advertising). | 177 | However, like many companies, we may use advertising and analytics services that are intended to analyze your interactions with our website or app, based on information obtained from cookies and similar technologies, including for delivering advertising to you (such as interest-based, targeted, or cross-context behavioral advertising). |
| 175 | You can get more information and opt out of the use of cookies and other trackers on our website and app by clicking the Cookies Settings Your Privacy Choices, also on our homepage, and setting your preferences. | 178 | You can get more information and opt out of the use of cookies and similar technologies on our website and app by clicking the Cookies Settings or Your Privacy Choices, also on our homepage, and setting your preferences. |
| 191 | To exercise your rights, please click here . | 194 | To exercise your rights, please click here or call +1-888-799-0566. |
| 192 | California residents may also call +1-888-799-0566. | 195 | To opt out of the use of cookies and similar technologies on our sites for interest-based advertising purposes, follow the instructions above. |
| 193 | To opt out of the use of cookies on our sites for interest-based advertising purposes, follow the instructions above. | — | Removed |
| 209 | Privacy Statement Update Notes (February 02, 2026): - Updates to the definition of Customer Content to cover content created using Zoom products and services other than meetings, webinars, and messages - Updates to what recordings and transcripts an account owner may have access to - Updates to reflect that Meeting Hosts, Participants, and Invitees may record and share meeting content | 211 | Privacy Statement Update Notes (July 27, 2026): - Add statement for 10DLC Compliance that Zoom will not share opt-in or consent data related to messaging campaigns - Update EU/UK Representatives - Update data transfer mechanisms to include frameworks beyond the EU Standard Contractual Clauses (SCCs) - Provide an option for data subjects to contact Zoom for information on how to reach their local data protection authorities - Clarify that users may submit DSAR via phone - Clarify that users may set privacy preferences for cookies as well as similar technologies |
Follow unlimited companies, monitor the clauses that matter across every platform, and get the full institutional analysis on what each change obligates you to do.