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| 0 | Terms of Service Skip to content Home Apps Features Calling Messaging Groups Status Channels Meta AI Security Privacy Help Center Blog For Business Download Terms & Privacy Policy 2026 © WhatsApp LLC English العربية অসমীয়া বাংলা Español Français ગુજરાતી עברית हिन्दी Bahasa Indonesia 日本語 ಕನ್ನಡ 한국어 മലയാളം मराठी नेपाली Oriya ਪੰਜਾਬੀ Português (Brasil) русский தமிழ் తెలుగు ไทย Filipino Türkçe اردو 繁體中文(香港) English العربية অসমীয়া বাংলা español français ગુજરાતી עברית हिन्दी Bahasa Indonesia 日本語 ಕನ್ನಡ 한국어 മലയാളം मराठी नेपाली Oriya ਪੰਜਾਬੀ Português (Brasil) русский தமிழ் తెలుగు ไทย Filipino Türkçe اردو 繁體中文(香港) Features Calling Stay connected with voice and video. | 0 | Messaging Say it with stickers, voice, GIFs and more. | 1 | WhatsApp is free and offers simple, secure, reliable messaging and calling, available on phones all over the world.">2 | Groups Messaging features you need to connect in groups. | 2 | WhatsApp is free and offers simple, secure, reliable messaging and calling, available on phones all over the world."> | |
| 3 | Channels Stay updated on topics you care about. | 3 | Since we started WhatsApp, we've built our Services with strong privacy and security principles in mind. | ||||||
| 4 | Meta AI Get help with anything, all with the safety and privacy on WhatsApp. | — | Removed | ||||||
| 5 | Status Share your everyday with photos, videos and voice notes. | — | Removed | ||||||
| 6 | Security Layers of protection to help you stay safe. | — | Removed | ||||||
| 7 | Privacy Help Center Blog For Business Apps Log in Download Effective Date: January 4, 2021 ( archived versions ) WhatsApp Terms of Service Table of Contents About Our Services Privacy Policy And User Data Acceptable Use Of Our Services Third-Party Services Licenses Reporting Third-Party Copyright, Trademark, And Other Intellectual Property Infringement Disclaimers And Release Limitation Of Liability Indemnification Dispute Resolution Availability Of Our Services Other Special Arbitration Provision For United States Or Canada Users If you live in the European Region , WhatsApp Ireland Limited provides the Services to you under this Terms of Service and Privacy Policy . | — | Removed | ||||||
| 8 | If you live in the UK , WhatsApp LLC provides the Services to you under this Terms of Service and Privacy Policy . | — | Removed | ||||||
| 9 | In order to provide our Services (as defined below) through our apps, services, features, software, or website, we need to obtain your agreement to our Terms of Service ("Terms"). | — | Removed | ||||||
| 10 | WhatsApp LLC ("WhatsApp," "our," "we," or "us") provides the services described below to you ("Services") unless you live in a country or territory in the European Economic Area (which includes the European Union) and any other included country or territory (collectively referred to as the " European Region "). | — | Removed | ||||||
| 11 | About Our Services Privacy And Security Principles . | — | Removed | ||||||
| 12 | Since we started WhatsApp, we've built our Services with strong privacy and security principles in mind. | — | Removed | ||||||
| 13 | Connecting You With Other People . | — | Removed | ||||||
| 16 | WhatsApp works with partners, service providers, and affiliated companies to help us provide ways for you to connect with their services. | 6 | WhatsApp works with partners, service providers, and affiliated companies to help us provide ways for you to connect with their services. | ||||||
| 17 | Ways To Improve Our Services . | — | Removed | ||||||
| 19 | WhatsApp uses the information it has and also works with partners, service providers, and affiliated companies to do this. | 8 | WhatsApp uses the information it has and also works with partners, service providers, and affiliated companies to do this. | ||||||
| 20 | Communicating With Businesses . | 9 | We provide, and always strive to improve, ways for you and businesses and other organizations, to communicate with each other using our Services, such as through order, transaction, and appointment information, delivery and shipping notifications, product and service updates, and marketing. | ||||||
| 21 | We provide, and always strive to improve, ways for you and businesses and other organizations, to communicate with each other using our Services, such as through order, transaction, and appointment information, delivery and shipping notifications, product and service updates, and marketing. | — | Removed | ||||||
| 22 | Safety, Security, And Integrity . | — | Removed | ||||||
| 27 | Any such removal will be in accordance with the “ Termination ” section below. | 14 | Any such removal will be in accordance with the “Termination” section below. | ||||||
| 28 | Enabling Access To Our Services . | — | Removed | ||||||
| 31 | This infrastructure may be owned or operated by our service providers including affiliated companies. | 17 | This infrastructure may be owned or operated by our service providers including affiliated companies. | ||||||
| 32 | Affiliated Companies . | 18 | We are part of the Meta Companies. | ||||||
| 33 | We are part of the Meta Companies . | 19 | As part of the Meta Companies, WhatsApp receives information from, and shares information with, the Meta Companies as described in WhatsApp's Privacy Policy, including to provide integrations which enable you to connect your WhatsApp experience with other Meta Company Products; to ensure security, safety, and integrity across the Meta Company Products; and to improve your ads and products experience across the Meta Company Products. | ||||||
| 34 | As part of the Meta Companies , WhatsApp receives information from, and shares information with, the Meta Companies as described in WhatsApp's Privacy Policy , including to provide integrations which enable you to connect your WhatsApp experience with other Meta Company Products ; to ensure security, safety, and integrity across the Meta Company Products ; and to improve your ads and products experience across the Meta Company Products . | 20 | Learn more about the Meta Companies and their terms and policies here. NO ACCESS TO EMERGENCY SERVICES: There are important differences between our Services and your mobile phone and a fixed-line telephone and SMS services. | ||||||
| 35 | Learn more about the Meta Companies and their terms and policies here . | — | Removed | ||||||
| 36 | Back to top NO ACCESS TO EMERGENCY SERVICES: There are important differences between our Services and your mobile phone and a fixed-line telephone and SMS services. | — | Removed | ||||||
| 38 | You should ensure you can contact your relevant emergency services providers through a mobile phone, a fixed-line telephone, or other service. | 22 | You should ensure you can contact your relevant emergency services providers through a mobile phone, a fixed-line telephone, or other service. IF YOU ARE A WHATSAPP USER LOCATED IN THE UNITED STATES OR CANADA, OUR TERMS CONTAIN A BINDING ARBITRATION PROVISION, WHICH STATES THAT, EXCEPT IF YOU OPT OUT AND EXCEPT FOR CERTAIN TYPES OF DISPUTES, WHATSAPP AND YOU AGREE TO RESOLVE ALL DISPUTES (DEFINED BELOW) THROUGH BINDING INDIVIDUAL ARBITRATION, WHICH MEANS THAT YOU WAIVE ANY RIGHT TO HAVE THOSE DISPUTES DECIDED BY A JUDGE OR JURY, AND THAT YOU WAIVE YOUR RIGHT TO PARTICIPATE IN CLASS ACTIONS, CLASS ARBITRATIONS, OR REPRESENTATIVE ACTIONS. | ||||||
| 39 | IF YOU ARE A WHATSAPP USER LOCATED IN THE UNITED STATES OR CANADA, OUR TERMS CONTAIN A BINDING ARBITRATION PROVISION, WHICH STATES THAT, EXCEPT IF YOU OPT OUT AND EXCEPT FOR CERTAIN TYPES OF DISPUTES, WHATSAPP AND YOU AGREE TO RESOLVE ALL DISPUTES (DEFINED BELOW) THROUGH BINDING INDIVIDUAL ARBITRATION, WHICH MEANS THAT YOU WAIVE ANY RIGHT TO HAVE THOSE DISPUTES DECIDED BY A JUDGE OR JURY, AND THAT YOU WAIVE YOUR RIGHT TO PARTICIPATE IN CLASS ACTIONS, CLASS ARBITRATIONS, OR REPRESENTATIVE ACTIONS. | 23 | PLEASE READ THE "SPECIAL ARBITRATION PROVISION FOR UNITED STATES OR CANADA USERS" SECTION BELOW TO LEARN MORE. Registration. | ||||||
| 40 | PLEASE READ THE " SPECIAL ARBITRATION PROVISION FOR UNITED STATES OR CANADA USERS " SECTION BELOW TO LEARN MORE. | 24 | You must register for our Services using accurate information, provide your current mobile phone number, and, if you change it, update your mobile phone number using our in-app change number feature. Address Book. | ||||||
| 41 | Registration . | — | Removed | ||||||
| 42 | You must register for our Services using accurate information, provide your current mobile phone number, and, if you change it, update your mobile phone number using our in-app change number feature. | — | Removed | ||||||
| 43 | Address Book . | — | Removed | ||||||
| 45 | Learn more about our contact upload feature here . | 26 | Learn more about our contact upload feature here. Age. | ||||||
| 46 | Age . | — | Removed | ||||||
| 49 | If you are creating a parent-managed account, please read these Terms with your child and ensure that you both understand them. | 29 | If you are creating a parent-managed account, please read these Terms with your child and ensure that you both understand them. Devices And Software. | ||||||
| 50 | Devices And Software . | — | Removed | ||||||
| 53 | You also consent to our sending you notifications via our Services from time to time, as necessary to provide our Services to you. | 32 | You also consent to our sending you notifications via our Services from time to time, as necessary to provide our Services to you. Fees And Taxes. | ||||||
| 54 | Fees And Taxes . | 33 | You are responsible for all carrier data plans, Internet fees, and other fees and taxes associated with your use of our Services. Privacy Policy And User DataWhatsApp cares about your privacy. | ||||||
| 55 | You are responsible for all carrier data plans, Internet fees, and other fees and taxes associated with your use of our Services. | 34 | WhatsApp’s Privacy Policy describes our data (including message) practices, including the types of information we receive and collect from you, how we use and share this information, and your rights in relation to the processing of information about you.Acceptable Use Of Our ServicesOur Terms And Policies. | ||||||
| 56 | Back to top Privacy Policy And User Data WhatsApp cares about your privacy. | — | Removed | ||||||
| 57 | WhatsApp’s Privacy Policy describes our data (including message) practices, including the types of information we receive and collect from you, how we use and share this information, and your rights in relation to the processing of information about you. | — | Removed | ||||||
| 58 | Back to top Acceptable Use Of Our Services Our Terms And Policies . | — | Removed | ||||||
| 61 | Disabling or suspending your account will be in accordance with the " Termination " section below. | 37 | Disabling or suspending your account will be in accordance with the "Termination" section below. Legal And Acceptable Use. | ||||||
| 62 | Legal And Acceptable Use . | — | Removed | ||||||
| 64 | You will not use (or assist others in using) our Services in ways that: (a) violate, misappropriate, or infringe the rights of WhatsApp, our users, or others, including privacy, publicity, intellectual property, or other proprietary rights; (b) are illegal, obscene, defamatory, threatening, intimidating, harassing, hateful, racially or ethnically offensive, or instigate or encourage conduct that would be illegal or otherwise inappropriate, such as promoting violent crimes, endangering or exploiting children or others, or coordinating harm; (c) involve publishing falsehoods, misrepresentations, or misleading statements; (d) impersonate someone; (e) involve sending illegal or impermissible communications such as bulk messaging, auto-messaging, auto-dialing, and the like; or (f) involve any non-personal use of our Services unless otherwise authorized by us. | 39 | You will not use (or assist others in using) our Services in ways that: (a) violate, misappropriate, or infringe the rights of WhatsApp, our users, or others, including privacy, publicity, intellectual property, or other proprietary rights; (b) are illegal, obscene, defamatory, threatening, intimidating, harassing, hateful, racially or ethnically offensive, or instigate or encourage conduct that would be illegal or otherwise inappropriate, such as promoting violent crimes, endangering or exploiting children or others, or coordinating harm; (c) involve publishing falsehoods, misrepresentations, or misleading statements; (d) impersonate someone; (e) involve sending illegal or impermissible communications such as bulk messaging, auto-messaging, auto-dialing, and the like; or (f) involve any non-personal use of our Services unless otherwise authorized by us. Harm To WhatsApp Or Our Users. | ||||||
| 65 | Harm To WhatsApp Or Our Users . | 40 | You must not (or assist others to) directly, indirectly, through automated or other means, access, use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sublicense, transfer, display, perform, or otherwise exploit our Services in impermissible or unauthorized manners, or in ways that burden, impair, or harm us, our Services, systems, our users, or others, including that you must not directly or through automated means: (a) reverse engineer, alter, modify, create derivative works from, decompile, or extract code from our Services; (b) send, store, or transmit viruses or other harmful computer code through or onto our Services; (c) gain or attempt to gain unauthorized access to our Services or systems; (d) interfere with or disrupt the safety, security, confidentiality, integrity, availability, or performance of our Services; (e) create accounts for our Services through unauthorized or automated means; (f) collect information of or about our users in any impermissible or unauthorized manner; (g) sell, resell, rent, or charge for our Services or data obtained from us or our Services in an unauthorized manner; (h) distribute or make our Services available over a network where they could be used by multiple devices at the same time, except as authorized through tools we have expressly provided via our Services; (i) create software or APIs that function substantially the same as our Services and offer them for use by third parties in an unauthorized manner; or (j) misuse any reporting channels, such as by submitting fraudulent or groundless reports or appeals. Keeping Your Account Secure. | ||||||
| 66 | You must not (or assist others to) directly, indirectly, through automated or other means, access, use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sublicense, transfer, display, perform, or otherwise exploit our Services in impermissible or unauthorized manners, or in ways that burden, impair, or harm us, our Services, systems, our users, or others, including that you must not directly or through automated means: (a) reverse engineer, alter, modify, create derivative works from, decompile, or extract code from our Services; (b) send, store, or transmit viruses or other harmful computer code through or onto our Services; (c) gain or attempt to gain unauthorized access to our Services or systems; (d) interfere with or disrupt the safety, security, confidentiality, integrity, availability, or performance of our Services; (e) create accounts for our Services through unauthorized or automated means; (f) collect information of or about our users in any impermissible or unauthorized manner; (g) sell, resell, rent, or charge for our Services or data obtained from us or our Services in an unauthorized manner; (h) distribute or make our Services available over a network where they could be used by multiple devices at the same time, except as authorized through tools we have expressly provided via our Services; (i) create software or APIs that function substantially the same as our Services and offer them for use by third parties in an unauthorized manner; or (j) misuse any reporting channels, such as by submitting fraudulent or groundless reports or appeals. | 41 | You are responsible for keeping your device and your WhatsApp account safe and secure, and you must notify us promptly of any unauthorized use or security breach of your account or our Services.Third-Party ServicesOur Services may allow you to access, use, or interact with third-party websites, apps, content, other products and services, and Meta Company Products. | ||||||
| 67 | Keeping Your Account Secure . | — | Removed | ||||||
| 68 | You are responsible for keeping your device and your WhatsApp account safe and secure, and you must notify us promptly of any unauthorized use or security breach of your account or our Services. | — | Removed | ||||||
| 69 | Back to top Third-Party Services Our Services may allow you to access, use, or interact with third-party websites, apps, content, other products and services, and Meta Company Products . | — | Removed | ||||||
| 71 | Please note that these Terms and our Privacy Policy apply only to the use of our Services. | 43 | Please note that these Terms and our Privacy Policy apply only to the use of our Services. | ||||||
| 72 | When you use third-party products or services or Meta Company Products , their terms and privacy policies will govern your use of those products or services. | 44 | When you use third-party products or services or Meta Company Products, their terms and privacy policies will govern your use of those products or services.LicensesYour Rights. | ||||||
| 73 | Back to top Licenses Your Rights . | — | Removed | ||||||
| 75 | You must have the necessary rights to such information that you submit for your WhatsApp account or through our Services and the right to grant the rights and licenses in our Terms. | 46 | You must have the necessary rights to such information that you submit for your WhatsApp account or through our Services and the right to grant the rights and licenses in our Terms. WhatsApp’s Rights. | ||||||
| 76 | WhatsApp’s Rights . | — | Removed | ||||||
| 78 | You may not use our copyrights, trademarks (or any similar marks), domains, logos, trade dress, trade secrets, patents, and other intellectual property rights unless you have our express permission and except in accordance with our Brand Guidelines . | 48 | You may not use our copyrights, trademarks (or any similar marks), domains, logos, trade dress, trade secrets, patents, and other intellectual property rights unless you have our express permission and except in accordance with our Brand Guidelines. | ||||||
| 79 | You may use the trademarks of our affiliated companies only with their permission, including as authorized in any published brand guidelines. | 49 | You may use the trademarks of our affiliated companies only with their permission, including as authorized in any published brand guidelines. Your License To WhatsApp. | ||||||
| 80 | Your License To WhatsApp . | — | Removed | ||||||
| 82 | The rights you grant in this license are for the limited purpose of operating and providing our Services (such as to allow us to display your profile picture and status message, transmit your messages, and store your undelivered messages on our servers for up to 30 days as we try to deliver them). | 51 | The rights you grant in this license are for the limited purpose of operating and providing our Services (such as to allow us to display your profile picture and status message, transmit your messages, and store your undelivered messages on our servers for up to 30 days as we try to deliver them). WhatsApp’s License To You. | ||||||
| 83 | WhatsApp’s License To You . | — | Removed | ||||||
| 86 | No licenses or rights are granted to you by implication or otherwise, except for the licenses and rights expressly granted to you. | 54 | No licenses or rights are granted to you by implication or otherwise, except for the licenses and rights expressly granted to you.Reporting Third-Party Copyright, Trademark, And Other Intellectual Property InfringementTo report claims of third-party copyright, trademark, or other intellectual property infringement, please visit our Intellectual Property Policy. | ||||||
| 87 | Back to top Reporting Third-Party Copyright, Trademark, And Other Intellectual Property Infringement To report claims of third-party copyright, trademark, or other intellectual property infringement, please visit our Intellectual Property Policy . | — | Removed | ||||||
| 89 | Disabling or suspending your account will be in accordance with the " Termination " section below. | 56 | Disabling or suspending your account will be in accordance with the "Termination" section below.Disclaimers And ReleaseYOU USE OUR SERVICES AT YOUR OWN RISK AND SUBJECT TO THE FOLLOWING DISCLAIMERS. | ||||||
| 90 | Back to top Disclaimers And Release YOU USE OUR SERVICES AT YOUR OWN RISK AND SUBJECT TO THE FOLLOWING DISCLAIMERS. | — | Removed | ||||||
| 97 | IF YOU ARE A UNITED STATES RESIDENT, YOU WAIVE ANY RIGHTS YOU MAY HAVE UNDER CALIFORNIA CIVIL CODE §1542, OR ANY OTHER SIMILAR APPLICABLE STATUTE OR LAW OF ANY OTHER JURISDICTION, WHICH SAYS THAT: A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, AND THAT IF KNOWN BY HIM OR HER WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY. | 63 | IF YOU ARE A UNITED STATES RESIDENT, YOU WAIVE ANY RIGHTS YOU MAY HAVE UNDER CALIFORNIA CIVIL CODE §1542, OR ANY OTHER SIMILAR APPLICABLE STATUTE OR LAW OF ANY OTHER JURISDICTION, WHICH SAYS THAT: A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, AND THAT IF KNOWN BY HIM OR HER WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.Limitation Of LiabilityTHE WHATSAPP PARTIES WILL NOT BE LIABLE TO YOU FOR ANY LOST PROFITS OR CONSEQUENTIAL, SPECIAL, PUNITIVE, INDIRECT, OR INCIDENTAL DAMAGES RELATING TO, ARISING OUT OF, OR IN ANY WAY IN CONNECTION WITH OUR TERMS, US, OR OUR SERVICES (HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, INCLUDING NEGLIGENCE), EVEN IF THE WHATSAPP PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. | ||||||
| 98 | Back to top Limitation Of Liability THE WHATSAPP PARTIES WILL NOT BE LIABLE TO YOU FOR ANY LOST PROFITS OR CONSEQUENTIAL, SPECIAL, PUNITIVE, INDIRECT, OR INCIDENTAL DAMAGES RELATING TO, ARISING OUT OF, OR IN ANY WAY IN CONNECTION WITH OUR TERMS, US, OR OUR SERVICES (HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, INCLUDING NEGLIGENCE), EVEN IF THE WHATSAPP PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. | — | Removed | ||||||
| 102 | NOTWITHSTANDING ANYTHING TO THE CONTRARY IN OUR TERMS, IN SUCH CASES, THE LIABILITY OF THE WHATSAPP PARTIES WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. | 67 | NOTWITHSTANDING ANYTHING TO THE CONTRARY IN OUR TERMS, IN SUCH CASES, THE LIABILITY OF THE WHATSAPP PARTIES WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.IndemnificationIf anyone brings a claim ("Third-Party Claim") against us related to your actions, information, or content on WhatsApp, or any other use of our Services by you, you will, to the maximum extent permitted by applicable law, indemnify, and hold the WhatsApp Parties harmless from and against all liabilities, damages, losses, and expenses of any kind (including reasonable legal fees and costs) relating to, arising out of, or in any way in connection with any of the following: (a) your access to or use of our Services, including information and content provided in connection therewith; (b) your breach of our Terms or applicable law; or (c) any misrepresentation made by you. | ||||||
| 103 | Back to top Indemnification If anyone brings a claim ("Third-Party Claim") against us related to your actions, information, or content on WhatsApp, or any other use of our Services by you, you will, to the maximum extent permitted by applicable law, indemnify, and hold the WhatsApp Parties harmless from and against all liabilities, damages, losses, and expenses of any kind (including reasonable legal fees and costs) relating to, arising out of, or in any way in connection with any of the following: (a) your access to or use of our Services, including information and content provided in connection therewith; (b) your breach of our Terms or applicable law; or (c) any misrepresentation made by you. | — | Removed | ||||||
| 105 | Your rights with respect to WhatsApp are not modified by the foregoing indemnification if the laws of your country or territory of residence, applicable as a result of your use of our Services, do not permit it. | 69 | Your rights with respect to WhatsApp are not modified by the foregoing indemnification if the laws of your country or territory of residence, applicable as a result of your use of our Services, do not permit it.Dispute ResolutionForum And Venue. | ||||||
| 106 | Back to top Dispute Resolution Forum And Venue . | 70 | If you are a WhatsApp user located in the United States or Canada, the "Special Arbitration Provision For United States Or Canada Users" section below applies to you. | ||||||
| 107 | If you are a WhatsApp user located in the United States or Canada, the " Special Arbitration Provision For United States Or Canada Users " section below applies to you. | — | Removed | ||||||
| 109 | If you are not subject to the " Special Arbitration Provision For United States Or Canada Users " section below, you agree that any claim or cause of action you have against WhatsApp relating to, arising out of, or in any way in connection with our Terms or our Services, and for any claim or cause of action that WhatsApp files against you, you and WhatsApp agree that any such claim or cause of action (each, a “Dispute,” and together, “Disputes”) will be resolved exclusively in the United States District Court for the Northern District of California or a state court located in San Mateo County in California, and you agree to submit to the personal jurisdiction of such courts for the purpose of litigating any such claim or cause of action, and the laws of the State of California will govern any such claim or cause of action without regard to conflict of law provisions. | 72 | If you are not subject to the "Special Arbitration Provision For United States Or Canada Users" section below, you agree that any claim or cause of action you have against WhatsApp relating to, arising out of, or in any way in connection with our Terms or our Services, and for any claim or cause of action that WhatsApp files against you, you and WhatsApp agree that any such claim or cause of action (each, a “Dispute,” and together, “Disputes”) will be resolved exclusively in the United States District Court for the Northern District of California or a state court located in San Mateo County in California, and you agree to submit to the personal jurisdiction of such courts for the purpose of litigating any such claim or cause of action, and the laws of the State of California will govern any such claim or cause of action without regard to conflict of law provisions. | ||||||
| 110 | Without prejudice to the foregoing, you agree that, in our sole discretion, we may elect to resolve any Dispute we have with you that is not subject to arbitration in any competent court in the country in which you reside that has jurisdiction over the Dispute. | 73 | Without prejudice to the foregoing, you agree that, in our sole discretion, we may elect to resolve any Dispute we have with you that is not subject to arbitration in any competent court in the country in which you reside that has jurisdiction over the Dispute. Governing Law. | ||||||
| 111 | Governing Law . | 74 | The laws of the State of California govern our Terms, as well as any Disputes, whether in court or arbitration, which might arise between WhatsApp and you, without regard to conflict of law provisions. Time Limit To Bring A Claim Or Dispute. | ||||||
| 112 | The laws of the State of California govern our Terms, as well as any Disputes, whether in court or arbitration, which might arise between WhatsApp and you, without regard to conflict of law provisions. | — | Removed | ||||||
| 113 | Time Limit To Bring A Claim Or Dispute . | — | Removed | ||||||
| 116 | This means that if we or you do not bring a Claim (including commencing an arbitration) within one year after the Dispute first arose, then the arbitration will be dismissed because it was started too late. | 77 | This means that if we or you do not bring a Claim (including commencing an arbitration) within one year after the Dispute first arose, then the arbitration will be dismissed because it was started too late. See Below: Special Arbitration Provision For United States Or Canada Users Availability And Termination Of Our ServicesAvailability Of Our Services. | ||||||
| 117 | See Below: Special Arbitration Provision For United States Or Canada Users Back to top Availability And Termination Of Our Services Availability Of Our Services . | — | Removed | ||||||
| 122 | Events beyond our control may affect our Services, such as events in nature and other force majeure events. | 82 | Events beyond our control may affect our Services, such as events in nature and other force majeure events. We may modify, suspend, or terminate your access to or use of our Services anytime for any reason, such as if you violate the letter or spirit of our Terms or create harm, risk, or possible legal exposure for us, our users, or others. | ||||||
| 123 | We may modify, suspend, or terminate your access to or use of our Services anytime for any reason, such as if you violate the letter or spirit of our Terms or create harm, risk, or possible legal exposure for us, our users, or others. | — | Removed | ||||||
| 125 | The following provisions will survive any termination of your relationship with WhatsApp: "Licenses," "Disclaimers And Release," "Limitation Of Liability," "Indemnification," "Dispute Resolution," "Availability Of Our Services," "Other," and "Special Arbitration Provision For United States Or Canada Users." Back to top Other Unless a mutually executed agreement between you and us states otherwise, our Terms make up the entire agreement between you and us regarding WhatsApp and our Services, and supersede any prior agreements. | 84 | The following provisions will survive any termination of your relationship with WhatsApp: "Licenses," "Disclaimers And Release," "Limitation Of Liability," "Indemnification," "Dispute Resolution," "Availability Of Our Services," "Other," and "Special Arbitration Provision For United States Or Canada Users."Other
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| 126 | We reserve the right to designate in the future that certain of our Services are governed by separate terms (where, as applicable, you may separately consent). | 85 | We reserve the right to limit our Services in any country or territory. | ||||||
| 127 | Our Services are not intended for distribution to or use in any country or territory where such distribution or use would violate local law or would subject us to any regulations in another country or territory. | — | Removed | ||||||
| 128 | We reserve the right to limit our Services in any country or territory. | — | Removed | ||||||
| 129 | You will comply with all applicable United States and non-United States export control and trade sanctions laws ("Export Laws"). | — | Removed | ||||||
| 131 | You will not use or download our Services if you are located in a restricted country or territory, if you are currently listed on any United States or non-United States restricted parties list, or for any purpose prohibited by Export Laws, and you will not disguise your location through IP proxying or other methods. | 87 | You will not use or download our Services if you are located in a restricted country or territory, if you are currently listed on any United States or non-United States restricted parties list, or for any purpose prohibited by Export Laws, and you will not disguise your location through IP proxying or other methods. | ||||||
| 132 | Our Terms are written in English (United States). | — | Removed | ||||||
| 134 | To the extent any translated version of our Terms conflicts with the English version, the English version controls. | 89 | To the extent any translated version of our Terms conflicts with the English version, the English version controls. Any amendment to or waiver proposed by you of our Terms requires our express consent. | ||||||
| 135 | Any amendment to or waiver proposed by you of our Terms requires our express consent. | — | Removed | ||||||
| 136 | We may amend or update these Terms. | — | Removed | ||||||
| 139 | We hope you will continue using our Services, but if you do not agree to our Terms, as amended, you must stop using our Services by deleting your account. | 92 | We hope you will continue using our Services, but if you do not agree to our Terms, as amended, you must stop using our Services by deleting your account. | ||||||
| 140 | All of our rights and obligations under our Terms are freely assignable by us to any of our affiliates or in connection with a merger, acquisition, restructuring, or sale of assets, or by operation of law or otherwise, and we may transfer your information to any of our affiliates, successor entities, or new owner. | — | Removed | ||||||
| 142 | We hope you will continue using our Services, but if you do not agree to such an assignment, you must stop using our Services by deleting your account after having been notified of the assignment. | 94 | We hope you will continue using our Services, but if you do not agree to such an assignment, you must stop using our Services by deleting your account after having been notified of the assignment. | ||||||
| 143 | You will not transfer any of your rights or obligations under our Terms to anyone else without our prior written consent. | 95 | Children on parent-managed accounts are permitted to manage their own account when they reach 13 (or the minimum age required in their country or territory). | ||||||
| 144 | Children on parent-managed accounts are permitted to manage their own account when they reach 13 (or the minimum age required in their country or territory). | 96 | In certain jurisdictions, you may have legal rights as a consumer, and our Terms are not intended to limit such consumer legal rights that may not be waived by contract.Special Arbitration Provision For United States Or Canada UsersPLEASE READ THIS SECTION CAREFULLY BECAUSE IT CONTAINS ADDITIONAL PROVISIONS APPLICABLE ONLY TO OUR UNITED STATES AND CANADA USERS. | ||||||
| 145 | If you created a parent-managed account for a user under 13 (or the minimum age required in your country) and allow them to use our Services, you are subject to these Terms and responsible for your child’s activity on our Services. | — | Removed | ||||||
| 146 | Nothing in our Terms will prevent us from complying with the law. | — | Removed | ||||||
| 147 | Except as contemplated herein, our Terms do not give any third-party beneficiary rights. | — | Removed | ||||||
| 148 | If we fail to enforce any of our Terms, it will not be considered a waiver. | — | Removed | ||||||
| 149 | If any provision of these Terms is found to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed amended to the minimum extent necessary to make it enforceable, and if it cannot be made enforceable then it shall be deemed severable from our Terms and shall not affect the validity and enforceability of the remaining provisions of our Terms, and the remaining portion of our Terms will remain in full force and effect except as set forth in the " Special Arbitration Provision For United States Or Canada Users " section below. | — | Removed | ||||||
| 150 | We reserve all rights not expressly granted by us to you. | — | Removed | ||||||
| 151 | In certain jurisdictions, you may have legal rights as a consumer, and our Terms are not intended to limit such consumer legal rights that may not be waived by contract. | — | Removed | ||||||
| 152 | We always appreciate your feedback or other suggestions about WhatsApp and our Services, but you understand that you have no obligation to provide feedback or suggestions and that we may use your feedback or suggestions without any restriction or obligation to compensate you for them. | — | Removed | ||||||
| 153 | Back to top Special Arbitration Provision For United States Or Canada Users PLEASE READ THIS SECTION CAREFULLY BECAUSE IT CONTAINS ADDITIONAL PROVISIONS APPLICABLE ONLY TO OUR UNITED STATES AND CANADA USERS. | — | Removed | ||||||
| 157 | YOU WAIVE YOUR RIGHT TO PARTICIPATE IN, OR HAVE YOUR DISPUTE HEARD AND RESOLVED AS, A CLASS ACTION, A CLASS ARBITRATION, OR A REPRESENTATIVE ACTION. | 100 | YOU WAIVE YOUR RIGHT TO PARTICIPATE IN, OR HAVE YOUR DISPUTE HEARD AND RESOLVED AS, A CLASS ACTION, A CLASS ARBITRATION, OR A REPRESENTATIVE ACTION. "Excluded Dispute" means any Dispute relating to the enforcement or infringement of your or our intellectual property rights (such as copyrights, trademarks, domains, logos, trade dress, trade secrets, and patents) or efforts to interfere with our Services or engage with our Services in unauthorized ways (for example, automated ways). | ||||||
| 158 | "Excluded Dispute" means any Dispute relating to the enforcement or infringement of your or our intellectual property rights (such as copyrights, trademarks, domains, logos, trade dress, trade secrets, and patents) or efforts to interfere with our Services or engage with our Services in unauthorized ways (for example, automated ways). | 101 | For clarity and notwithstanding the foregoing, those Disputes relating to, arising out of, or in any way in connection with your rights of privacy and publicity are not Excluded Disputes. Federal Arbitration Act. | ||||||
| 159 | For clarity and notwithstanding the foregoing, those Disputes relating to, arising out of, or in any way in connection with your rights of privacy and publicity are not Excluded Disputes. | 102 | The United States Federal Arbitration Act governs the interpretation and enforcement of this "Special Arbitration Provision For United States Or Canada Users" section, including any question whether a Dispute between WhatsApp and you is subject to arbitration. Agreement To Arbitrate For WhatsApp Users Located In The United States Or Canada. | ||||||
| 160 | Federal Arbitration Act . | — | Removed | ||||||
| 161 | The United States Federal Arbitration Act governs the interpretation and enforcement of this " Special Arbitration Provision For United States Or Canada Users " section, including any question whether a Dispute between WhatsApp and you is subject to arbitration. | — | Removed | ||||||
| 162 | Agreement To Arbitrate For WhatsApp Users Located In The United States Or Canada . | — | Removed | ||||||
| 165 | WhatsApp and you agree not to combine a Dispute that is subject to arbitration under our Terms with a Dispute that is not eligible for arbitration under our Terms. | 105 | WhatsApp and you agree not to combine a Dispute that is subject to arbitration under our Terms with a Dispute that is not eligible for arbitration under our Terms. Before you commence arbitration of a Dispute, you must provide us with a written Notice of Dispute that includes your (a) name; (b) residence address; (c) username; (d) email address or phone number you use for your WhatsApp account; (e) a detailed description of the dispute; and (f) the relief you seek. | ||||||
| 166 | Before you commence arbitration of a Dispute, you must provide us with a written Notice of Dispute that includes your (a) name; (b) residence address; (c) username; (d) email address or phone number you use for your WhatsApp account; (e) a detailed description of the dispute; and (f) the relief you seek. | — | Removed | ||||||
| 169 | If we are unable to resolve a dispute within sixty (60) days after the Notice of Dispute is received, you or we may commence arbitration. | 108 | If we are unable to resolve a dispute within sixty (60) days after the Notice of Dispute is received, you or we may commence arbitration. The arbitration will be administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules in effect at the time the arbitration is started, including the Optional Rules for Emergency Measures of Protection and the Supplementary Procedures for Consumer-Related Disputes (together, the “AAA Rules”). | ||||||
| 170 | The arbitration will be administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules in effect at the time the arbitration is started, including the Optional Rules for Emergency Measures of Protection and the Supplementary Procedures for Consumer-Related Disputes (together, the “AAA Rules”). | — | Removed | ||||||
| 172 | The AAA Rules, information regarding initiating a Dispute, and a description of the arbitration process are available at www.adr.org. | 110 | The AAA Rules, information regarding initiating a Dispute, and a description of the arbitration process are available at www.adr.org. Issues relating to the scope and enforceability of the arbitration provision are for a court to decide. | ||||||
| 173 | Issues relating to the scope and enforceability of the arbitration provision are for a court to decide. | 111 | The location of the arbitration and the allocation of fees and costs for such arbitration shall be determined in accordance with the AAA Rules. Opt-Out Procedure. | ||||||
| 174 | The location of the arbitration and the allocation of fees and costs for such arbitration shall be determined in accordance with the AAA Rules. | — | Removed | ||||||
| 175 | Opt-Out Procedure . | — | Removed | ||||||
| 179 | You must use this address to opt-out: WhatsApp LLC Arbitration Opt-Out 1 Meta Way, Menlo Park, CA 94025 United States of America You must include: (i) your name and residence address; (ii) the mobile phone number associated with your account; and (iii) a clear statement that you want to opt out of our Terms’ agreement to arbitrate. | 115 | You must use this address to opt-out: WhatsApp LLC You must include: (i) your name and residence address; (ii) the mobile phone number associated with your account; and (iii) a clear statement that you want to opt out of our Terms’ agreement to arbitrate. Small Claims Court. | ||||||
| 180 | Small Claims Court . | 116 | As an alternative to arbitration, if permitted by your local “small claims” court’s rules, you may bring your Dispute in your local “small claims” court, as long as the matter advances on an individual (non-class) basis. No Class Actions, Class Arbitrations, Or Representative Actions For Users Located In The United States Or Canada. | ||||||
| 181 | As an alternative to arbitration, if permitted by your local “small claims” court’s rules, you may bring your Dispute in your local “small claims” court, as long as the matter advances on an individual (non-class) basis. | — | Removed | ||||||
| 182 | No Class Actions, Class Arbitrations, Or Representative Actions For Users Located In The United States Or Canada . | — | Removed | ||||||
| 186 | All other Disputes (or requests for relief) remain subject to this provision. | 120 | All other Disputes (or requests for relief) remain subject to this provision. Place To File Permitted Court Actions. | ||||||
| 187 | Place To File Permitted Court Actions . | 121 | If you opt out of the agreement to arbitrate, if your Dispute is an Excluded Dispute, or if the arbitration agreement is found to be unenforceable, you agree to be subject to the applicable provision in the “Dispute Resolution” section set forth above.Accessing WhatsApp's Terms In Different LanguagesTo access our Terms in certain other languages, change the language setting for your WhatsApp session. | ||||||
| 188 | If you opt out of the agreement to arbitrate, if your Dispute is an Excluded Dispute, or if the arbitration agreement is found to be unenforceable, you agree to be subject to the applicable provision in the “ Dispute Resolution ” section set forth above. | 122 | If our Terms are not available in the language you select, we will default to the English version. Please review the following documents, which provide additional information about your use of our Services: WhatsApp Privacy Policy | ||||||
| 189 | Back to top Accessing WhatsApp's Terms In Different Languages To access our Terms in certain other languages, change the language setting for your WhatsApp session. | — | Removed | ||||||
| 190 | If our Terms are not available in the language you select, we will default to the English version. | — | Removed | ||||||
| 191 | Please review the following documents, which provide additional information about your use of our Services: WhatsApp Privacy Policy WhatsApp Intellectual Property Policy WhatsApp Brand Guidelines Back to top Download Download What we do Features Blog Security For Business Who we are About us Careers Brand Center Privacy Use WhatsApp Android iPhone Mac/PC WhatsApp Web Need help? | — | Removed | ||||||
| 192 | Contact Us Help Center Apps Security Advisories Download 2026 © WhatsApp LLC Terms & Privacy Policy Sitemap English العربية অসমীয়া বাংলা Español Français ગુજરાતી עברית हिन्दी Bahasa Indonesia 日本語 ಕನ್ನಡ 한국어 മലയാളം मराठी नेपाली Oriya ਪੰਜਾਬੀ Português (Brasil) русский தமிழ் తెలుగు ไทย Filipino Türkçe اردو 繁體中文(香港) English العربية অসমীয়া বাংলা español français ગુજરાતી עברית हिन्दी Bahasa Indonesia 日本語 ಕನ್ನಡ 한국어 മലയാളം मराठी नेपाली Oriya ਪੰਜਾਬੀ Português (Brasil) русский தமிழ் తెలుగు ไทย Filipino Türkçe اردو 繁體中文(香港) | — | Removed | ||||||
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