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| 0 | Understanding the Weights & Biases master service agreement Learn More Learn more For more information or if you need help retrieving your data , please contact Weights & Biases Customer Support at support@wandb.com Skip to content Contact LOG IN Sign up ko ja en de W&B Legal Master Service Agreement Last updated: August 4, 2026 This W&B Master Service Agreement (“ Agreement ”) is made between Weights and Biases, LLC, a Delaware limited liability company having its principal place of business at 400 Alabama Street, Suite 202, San Francisco, CA 94110 (“ W&B ”), and Customer (defined below) and governs the Customer’s use of the W&B Assets (defined below). “ Customer ” means a person or entity that accepts and agrees to the terms of this Agreement as of the earlier of (“ Effective Date ”) when such person or entity (a) clicks a box indicating acceptance of this Agreement, (b) uses a W&B Asset, or (c) enters into an Order Form with W&B incorporating this Agreement. | 0 | Understanding the Weights & Biases master service agreement Learn More Learn more For more information or if you need help retrieving your data , please contact Weights & Biases Customer Support at support@wandb.com Skip to content Contact LOG IN SIGN UP ko ja en de W&B Legal Master Service Agreement Last updated: September 30, 2026 This W&B Master Service Agreement (“ Agreement ”) is made between Weights and Biases, LLC, a Delaware limited liability company having its principal place of business at 400 Alabama Street, Suite 202, San Francisco, CA 94110 (“ W&B ”), and Customer (defined below) and governs the Customer’s use of the W&B Assets (defined below). “ Customer ” means a person or entity that accepts and agrees to the terms of this Agreement as of the earlier of (“ Effective Date ”) when such person or entity (a) clicks a box indicating acceptance of this Agreement, (b) uses a W&B Asset, or (c) enters into an Order Form with W&B incorporating this Agreement. |
| 6 | No concurrent usage with other users is permitted. “ BAA ” means W&B’s Business Associate Agreement available at: https://wandb.ai/site/baa . “ Beta Features ” means any features, functionality or services which W&B may make available to Customer to try at no additional cost or which is designated as beta, trial, preview or another similar designation. “ Confidential Information ” means any information of a confidential or proprietary nature provided by a party to the other party, which includes any information that should be reasonably understood as confidential under the circumstances, including the terms of this Agreement and each Order Form, and, with respect to W&B, includes the W&B Assets, Beta Features, and any information of a confidential or proprietary nature relating to W&B’s Affiliates. | 6 | No concurrent usage with other users is permitted. “ BAA ” means W&B’s Business Associate Agreement available at: https://wandb.ai/site/baa (or successor site) “ Beta Features ” means any features, functionality or services which W&B may make available to Customer to try at no additional cost or which is designated as beta, trial, preview or another similar designation. “ Confidential Information ” means any information of a confidential or proprietary nature provided by a party or its Affiliates to the other party or its Affiliates, which includes any information that should be reasonably understood as confidential under the circumstances, including the terms of this Agreement and each Order Form, and, with respect to W&B, includes the W&B Assets, Beta Features, and any information of a confidential or proprietary nature relating to W&B’s Affiliates. |
| 7 | Confidential Information does not include information that: (A) is or becomes public knowledge without any action by, or involvement of, the party to which the Confidential Information is disclosed; (B) is documented as being known to the Receiving Party prior to its disclosure by the Disclosing Party; (C) is independently developed by Receiving Party without reference or access to the Confidential Information of the Disclosing Party and is so documented; or (D) is obtained by Receiving Party without restrictions on use or disclosure from a third party. “ Customer Data ” means any data, content or material that Customer (including its Authorized Users) submits to the Software or Service, including model weights, datasets, artifacts, and any visualizations and reports generated by the Software or Service for Customer in connection with the foregoing. “ Customer Environment ” means equipment, systems and servers owned or managed solely by Customer. “ Deployment ” means the deployment type of the Software or Service ordered by Customer. “ Documentation ” means the documentation related to the Software or Service located at: https://docs.wandb.ai/ . “ DPA ” means W&B’s Data Processing Addendum located at: https://wandb.ai/site/dpa . “ Malicious Code ” means any harmful, malicious, or hidden code, programs, procedures, routines, or mechanisms that would: (i) cause the Software or Service to cease functioning; (ii) damage or corrupt any W&B owned or controlled data, programs, equipment, systems, servers or communications; or (iii) interfere with the operations of the Software or Service (e.g., trojan horses, viruses, worms, time bombs, time locks, devices, traps, access codes, or drop dead or trap door devices). “ Order Form ” means: (i) each order document executed in writing between the parties for the purchase of a subscription to the Software, Service or Professional Services; or (ii) the purchase of a subscription through the Service (e.g., by means of the Service dashboard). “ Professional Services ” means training, enablement, migration, consulting or other technical services that W&B provides to Customer. “ Prohibited Content ” means content that: (i) is illegal under any applicable law; (ii) violates any third-party rights including privacy, intellectual property rights and trade secrets; (iii) contains false, misleading, or deceptive statements, depictions, or practices; (iv) contains Malicious Code; or (v) is otherwise objectionable to W&B in its sole, but reasonable, discretion. “ Sensitive Data ” means: (i) patient, medical or other protected health information regulated by the Health Insurance Portability and Accountability Act (as amended and supplemented); (ii) credit, debit, bank account or other financial account numbers; (iii) social security numbers, driver’s license numbers or other government ID numbers; and (iv) special categories of data enumerated in European Union Regulation 2016/679, Article 9(1) or any successor legislation. “ Service ” means W&B’s proprietary cloud service as: (i) identified in an Order Form; or (ii) otherwise provided by W&B to Customer. | 7 | Confidential Information does not include information that: (A) is or becomes public knowledge without any action by, or involvement of, the party to which the Confidential Information is disclosed; (B) is documented as being known to the Receiving Party prior to its disclosure by the Disclosing Party; (C) is independently developed by Receiving Party without reference or access to the Confidential Information of the Disclosing Party and is so documented; or (D) is obtained by Receiving Party without restrictions on use or disclosure from a third party. “ Customer Data ” means any data, content or material that Customer (including its Authorized Users) submits to the Software or Service, including model weights, datasets, artifacts, and any visualizations and reports generated by the Software or Service for Customer in connection with the foregoing. “ Customer Environment ” means equipment, systems and servers owned or managed solely by Customer. “ Deployment ” means the deployment type of the Software or Service ordered by Customer. “ Documentation ” means the documentation related to the Software or Service located at: https://docs.wandb.ai/ (or successor site) “ DPA ” means W&B’s Data Processing Addendum located at: https://wandb.ai/site/dpa (or successor site) “ Malicious Code ” means any harmful, malicious, or hidden code, programs, procedures, routines, or mechanisms that would: (i) cause the Software or Service to cease functioning; (ii) damage or corrupt any W&B owned or controlled data, programs, equipment, systems, servers or communications; or (iii) interfere with the operations of the Software or Service (e.g., trojan horses, viruses, worms, time bombs, time locks, devices, traps, access codes, or drop dead or trap door devices). “ Order Form ” means: (i) each order document executed in writing between the parties for the purchase of a subscription to the Software, Service or Professional Services; or (ii) the purchase of a subscription through the Service (e.g., by means of the Service dashboard). “ Professional Services ” means training, enablement, migration, consulting or other technical services that W&B provides to Customer. “ Prohibited Content ” means content that: (i) is illegal under any applicable law; (ii) violates any third-party rights including privacy, intellectual property rights and trade secrets; (iii) contains false, misleading, or deceptive statements, depictions, or practices; (iv) contains Malicious Code; or (v) is otherwise objectionable to W&B in its sole, but reasonable, discretion. “ Sensitive Data ” means: (i) patient, medical or other protected health information regulated by the Health Insurance Portability and Accountability Act (as amended and supplemented); (ii) credit, debit, bank account or other financial account numbers; (iii) social security numbers, driver’s license numbers or other government ID numbers; and (iv) special categories of data enumerated in European Union Regulation 2016/679, Article 9(1) or any successor legislation. “ Service ” means W&B’s proprietary cloud service as: (i) identified in an Order Form; or (ii) otherwise provided by W&B to Customer. |
| 8 | The Service may be accessed through web interfaces, APIs, command-line tools, mobile applications, or other clients made available by W&B. “ Service Level Agreement ” or “ SLA ” means W&B’s service level agreement located at: https://wandb.ai/site/service-level-agreement . “ Software ” means W&B’s proprietary software, which includes all Updates. “ Subscription Term ” means the length of the subscription specified in the Order Form. “ Support ” means support for the Software or Service as described in the Support Policy located at: https://wandb.ai/site/support-policy . “ Taxes ” means any and all customs, duties, national and local sales, use, or value added taxes, goods and services tax, consumption tax, withholding tax, or similar charges, federal, state or otherwise, including penalties and interest however designated, which are levied or imposed by any governmental entity. “ Third-Party Platform ” means any platform, add-on, service, model, software, integration, product, or content not developed by W&B that Customer uses with the W&B Assets. “ Trial ” means access to the Software or Service on a trial basis. “ Updates ” means any corrections, fixes, patches, workarounds, modifications and version changes to the Software or Service that W&B makes available in connection with this Agreement. “ Usage Data ” means data and other information relating to the provision, use and performance of the Software and Service. “ VAT ID ” means any valid and existing tax identification number issued by the relevant tax authorities to Customer for the registration for value added tax, goods and services tax or any other indirect tax. “ W&B Assets ” means the Software, Service, Professional Services and Documentation. 2. | 8 | The Service may be accessed through web interfaces, APIs, command-line tools, mobile applications, or other clients made available by W&B. “ Service Level Agreement ” or “ SLA ” means W&B’s service level agreement located at: https://wandb.ai/site/service-level-agreement (or successor site) “ Software ” means W&B’s proprietary software, which includes all Updates. “ Subscription Term ” means the length of the subscription specified in the Order Form. “ Support ” means support for the Software or Service as described in the Support Policy located at: https://wandb.ai/site/support-policy (or successor site) “ Taxes ” means any and all customs, duties, national and local sales, use, or value added taxes, goods and services tax, consumption tax, withholding tax, or similar charges, federal, state or otherwise, including penalties and interest however designated, which are levied or imposed by any governmental entity. “ Third-Party Platform ” means any platform, add-on, service, model, software, integration, product, or content not developed by W&B that Customer uses with the W&B Assets. “ Trial ” means access to the Software or Service on a trial basis. “ Updates ” means any corrections, fixes, patches, workarounds, modifications and version changes to the Software or Service that W&B makes available in connection with this Agreement. “ Usage Data ” means data and other information relating to the provision, use and performance of the Software and Service. “ VAT ID ” means any valid and existing tax identification number issued by the relevant tax authorities to Customer for the registration for value added tax, goods and services tax or any other indirect tax. “ W&B Assets ” means the Software, Service, Professional Services and Documentation. 2. |
| 10 | For W&B Multi-Tenant Public Cloud and W&B Dedicated Cloud Deployments, Customer may access and use the Service in accordance with the Documentation for Customer’s internal business purposes during the Subscription Term, subject to this Agreement. | 10 | For W&B Multi-Tenant Public Cloud and W&B Dedicated Cloud Deployments, Customer may access and use the Service in accordance with the Documentation for Customer’s internal business purposes during the Subscription Term, subject to this Agreement and any product-specific terms located at wandb.ai/site/product-terms/ (or successor site). |
| 12 | For Customer Managed Single-Tenant Cloud and Customer Managed On-Premise Deployments, W&B grants Customer a limited, non-exclusive, non-sublicensable, non-transferable (except as otherwise provided herein) license during the Subscription Term to download, install and use the Software in the Customer Environment in accordance with the Documentation for Customer’s internal business purposes, subject to this Agreement. | 12 | For Customer Managed Single-Tenant Cloud and Customer Managed On-Premise Deployments, W&B grants Customer a limited, non-exclusive, non-sublicensable, non-transferable (except as otherwise provided herein) license during the Subscription Term to download, install and use the Software in the Customer Environment in accordance with the Documentation for Customer’s internal business purposes, subject to this Agreement and any product-specific terms located at wandb.ai/site/product-terms/ (or successor site). |
| 20 | Notwithstanding anything to the contrary in this Agreement or any Order Form, any Trials will be governed by W&B’s online MSA terms available at: https://wandb.ai/site/terms . | 20 | Notwithstanding anything to the contrary in this Agreement or any Order Form, any Trials will be governed by W&B’s online MSA terms available at: https://wandb.ai/site/terms (or successor site). |
| 22 | W&B may offer the W&B Assets free of charge subject to the limitations set forth on W&B’s pricing page located at: https://wandb.ai/site/pricing . | 22 | W&B may offer the W&B Assets free of charge subject to the limitations set forth on W&B’s pricing page located at: https://wandb.ai/site/pricing (or successor site). |
| 27 | Customer’s use of the W&B Assets will comply with W&B’s Website Terms of Use, located at https://site.wandb.ai/website-terms-of-use . | 27 | Customer’s use of the W&B Assets will comply with W&B’s Website Terms of Use, located at https://site.wandb.ai/website-terms-of-use (or successor site). |
| 38 | Customer consents to W&B ‘s use of Customer’s name and logos in marketing materials, public announcements, investor communications, and for other legitimate business purposes. | 38 | Customer consents to W&B ‘s and its Affiliates’ use of Customer’s name and logos in marketing materials, public announcements, investor communications, and for other legitimate business purposes. |
| 39 | Customer grants W&B the right to create, and Customer will participate in, a “Co-Branded Case Study” that will include approved responses and feedback from the Customer from the usage of W&B’s products and services. | 39 | Customer grants W&B and its Affiliates the right to create, and Customer will participate in, a “Co-Branded Case Study” that will include approved responses and feedback from the Customer from the usage of W&B’s products and services. |
| 85 | W&B will invoice Customer for all fees set forth in the applicable Order Form, together with any applicable Taxes. | 85 | W&B will invoice Customer for all fees payable under set forth in the applicable Order Form, together with any applicable Taxes. |
| 87 | For Customers purchasing Services online, fees will be charged automatically at the time of purchase (or renewal, as applicable) to the payment method provided by Customer, and Customer hereby authorizes W&B (or its payment processor) to charge all applicable fees and Taxes to the payment method. | 87 | For Customers purchasing Servicesthe Service online, committed fees will be charged automatically at the time of purchase (or renewal, as applicable) to the payment method provided by Customer, and pay-as-you-go fees will be charged monthly in arrears, or as otherwise set forth on https://wandb.ai/site/pricing/ (or successor site), to the same payment method. |
| 88 | Customer hereby authorizes W&B (or its payment processor) to charge all applicable fees and TaW&B will invoice Customer for all fees payable under the applicable Order Form, together with any applicable Taxes. | ||
| 89 | W&B may issue an invoice at any time after execution of the Order Form, and all amounts are due and payable within 30 days from the invoice date. | ||
| 90 | For Customers purchasing the Service online, committed fees will be charged automatically at the time of purchase (or renewal, as applicable) to the payment method provided by Customer, and pay-as-you-go fees will be charged monthly in arrears, or as otherwise set forth on https://wandb.ai/site/pricing/ (or successor site), to the same payment method. | ||
| 91 | Customer hereby authorizes W&B (or its payment processor) to charge all applicable fees and Taxes to the payment method. | ||
| 101 | Unless the parties agree otherwise in a separately executed written agreement, fees and limitations for use of the Service shall be based on the then-current pricing published on the W&B website (with any on-demand usage rates subject to change at any time). | 105 | Unless the parties agree otherwise in a separately executed written agreement, fees and limitations for use of the Service shall be based on the then-current pricing available at https://wandb.ai/site/pricing/ (or successor site) (with any pay-as-you-go usage rates subject to change at any time). |
| 104 | Customer’s credit card will be charged fees automatically for Customer’s use of the Service at the end of each billing cycle or as otherwise set forth on the W&B website. | — | Removed |
| 141 | W&B may make available to Customer features and functionality of the Software or Service (“ AI Features ”) that are powered by, integrate with, or enable Customer to access, modify, deploy, or use third-party or open-source artificial intelligence (“ AI ”) technologies, including AI models, platforms, and related services (“ Third-Party AI ”). | 144 | W&B may make available to Customer features and functionality of the Software or Service (“ AI Features ”) that are powered by, integrate with, or enable Customer to access, modify, deploy, or use its own, or any third-party or open-source artificial intelligence (“ AI ”) technologies, including AI models, platforms, and related services (“ Third-Party AI ”). |
| 170 | W&B will defend Customer and its Affiliates, including each of the foregoing’s officers, directors, employees and agents (collectively, “ Customer Indemnified Parties “), from any third-party claim, demand, dispute, suit or proceeding and W&B will indemnify Customer Indemnified Parties from and against any related losses, liabilities, damages, costs or expenses (including reasonable attorneys’ fees), finally awarded against the Customer Indemnified Parties to such third party, by a court of competent jurisdiction or agreed to in settlement, alleging that the W&B Assets, including Customer’s permitted use thereof, infringes or misappropriates any United States patent, trademark or copyright of such third party, except to the extent such claim arises from content generated through Customer’s use of optional AI Features made available with the W&B Assets. | 173 | W&B will defend Customer and its Affiliates, including each of the foregoing’s officers, directors, employees and agents (collectively, “Customer Indemnified Parties“), from any third-party claim, demand, dispute, suit or proceeding and W&B will indemnify Customer Indemnified Parties from and against any related losses, liabilities, damages, costs or expenses (including reasonable attorneys’ fees), finally awarded against the Customer Indemnified Parties to such third party, by a court of competent jurisdiction or agreed to in settlement, alleging that the W&B Assets, including Customer’s permitted use thereof, infringes or misappropriates any United States patent, trademark or copyright of such third party, except to the extent such claim arises from or in connection with Customer Data. |
| 206 | Each Party, to the fullest extent permitted by Applicable Law, waives any right such Party may have to a trial by jury in respect of any litigation directly or indirectly arising out of or relating hereto. | 209 | Each party, to the fullest extent permitted by applicable law, waives any right such party may have to a trial by jury in respect of any litigation directly or indirectly arising out of or relating hereto. |
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