Old version
May 19, 2026 00:28 UTC
a4a3739040fcfcfee702f9dde1f1911f4986a957578b5fbc26065971ffb592c4
CA-V-002723
New version
May 22, 2026 00:38 UTC
7554b23ee0883f0de4baef7ca9a4749334390d0418fd7f94527bffe7ead5044e
CA-V-002868
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Change Summary
Twilio added two new disclosures to its Privacy Notice on May 22, 2026. First, the policy now explicitly states that Twilio Inc. is subject to FTC investigatory and enforcement powers. Second, the policy introduces an opt-out mechanism allowing users to decline third-party data disclosure (except service providers) or use of their data for purposes materially different from the original collection purpose. The policy also corrected terminology from 'Data Protection Frameworks' to 'Data Privacy Frameworks' in the dispute resolution section.
medium severity
2 Sentences added
0 Sentences removed
1 Sentences modified
223 Sentences before
225 Sentences after
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BeforeAfter
95Twilio Inc. is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).
122Opt-Out: Opt-out of your data being disclosed to third parties (other than our service providers) or being used for a purpose that is materially different from the purpose for which it was collected or authorized.
207If we are unable to resolve your concern to your satisfaction, you may pursue further resolution through the following channels: Data Protection Frameworks (“DPF”): For practices covered by our DPF certification, contact our U.S.-based third party dispute resolution provider JAMS, (free of charge) at https://www.jamsadr.com/DPF-Dispute-Resolution .209If we are unable to resolve your concern to your satisfaction, you may pursue further resolution through the following channels: Data Privacy Frameworks (“DPF”): For practices covered by our DPF certification, contact our U.S.-based third party dispute resolution provider JAMS, (free of charge) at https://www.jamsadr.com/DPF-Dispute-Resolution .
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