| March 28, 2026 06:08 UTC | April 29, 2026 06:43 UTC | ||||
|---|---|---|---|---|---|
| 15 | Workforce Privacy Notice | 15 | Workforce Privacy Notice | ||
| 16 | T-Mobile | 16 | T-Mobile | ||
| 17 | PRIVACY NOTICE | 17 | PRIVACY NOTICE | ||
| n | 18 | Last updated: January 28, 2026 | n | 18 | Last updated: April 27, 2026 |
| 19 | Overview | 19 | Overview | ||
| 20 | We work hard to earn your trust. A big part of that is telling you what we do wi | 20 | We work hard to earn your trust. A big part of that is telling you what we do wi | ||
| > | th your data. This privacy notice describes the personal data we collect, how it | > | th your data. This privacy notice describes the personal data we collect, how it | ||
| > | ’s used, shared, and protected, as well as the data choices available to you. | > | ’s used, shared, and protected, as well as the data choices available to you. | ||
| 21 | Some of our products and services have their own privacy notices. We also have p | 21 | Some of our products and services have their own privacy notices. We also have p | ||
| > | rivacy notices for certain types of people like job applicants, employees, and c | > | rivacy notices for certain types of people like job applicants, employees, and c | ||
| > | ontractors, or children, and for certain types of data like biometric informatio | > | ontractors, or children, and for certain types of data like biometric informatio | ||
| > | n. Our Financial Privacy Notice describes our privacy practices regarding data w | > | n. Our Financial Privacy Notice describes our privacy practices regarding data w | ||
| > | e collect and maintain to manage financial offerings you select with us, includi | > | e collect and maintain to manage financial offerings you select with us, includi | ||
| > | ng device financing or postpaid service. Visit Privacy Notices to explore them a | > | ng device financing or postpaid service. Visit Privacy Notices to explore them a | ||
| > | ll. If this notice is different than a privacy notice for a specific product, se | > | ll. If this notice is different than a privacy notice for a specific product, se | ||
| > | rvice, group of people, or type of data, the more specific privacy notice applie | > | rvice, group of people, or type of data, the more specific privacy notice applie | ||
| > | s. | > | s. | ||
| 27 | From ourselves. We may create data about you. For example, we may infer that you | 27 | From ourselves. We may create data about you. For example, we may infer that you | ||
| > | ’re looking for a new device or identify the types of devices you might like. | > | ’re looking for a new device or identify the types of devices you might like. | ||
| 28 | Data we collect & how we use it | 28 | Data we collect & how we use it | ||
| 29 | Here are examples of the data we collect and the most common contexts in which w | 29 | Here are examples of the data we collect and the most common contexts in which w | ||
| > | e collect and use data. | > | e collect and use data. | ||
| n | 30 | Accessibility services and technologies | n | 30 | Accessibility services and similar technologies |
| 31 | Examples of personal data collected | 31 | Examples of personal data collected | ||
| n | 32 | We collect data about how you use or access telecommunication relay services (TR | n | 32 | We collect data about how you use or access telecommunication relay services (TR |
| > | S) and other accessibility-related services and adaptive technologies. This may | > | S) and other accessibility-related services and adaptive technologies. This may | ||
| > | include information about potential disability status (e.g., hard of hearing) an | > | include information about potential disability status (e.g., hard of hearing) an | ||
| > | d calling and billing preferences. | > | d calling and billing preferences. It may also include your call data when you c | ||
| > | hoose to use our Live Translation services. | ||||
| 33 | Primary purpose for collection and use | 33 | Primary purpose for collection and use | ||
| n | 34 | We use this data to provide telecommunication services and other accessibility-r | n | 34 | We use this data to provide telecommunication services and other accessibility-r |
| > | elated services and adaptive technologies to individuals with disabilities. We m | > | elated services and adaptive technologies. Where applicable, we may be legally r | ||
| > | ay be legally required to collect and keep data about an individual’s disability | > | equired to collect and keep data about an individual’s disability status when we | ||
| > | status when we provide these services. | > | provide these services. | ||
| 35 | Account creation, management, & billing | 35 | Account creation, management, & billing | ||
| 36 | Examples of personal data collected | 36 | Examples of personal data collected | ||
| 37 | We collect your name, contact information, billing information, and government-i | 37 | We collect your name, contact information, billing information, and government-i | ||
| > | ssued identification when you create an account. We also collect information abo | > | ssued identification when you create an account. We also collect information abo | ||
| > | ut the things you do while logged into your account (e.g., changes you make to y | > | ut the things you do while logged into your account (e.g., changes you make to y | ||
| > | our account). | > | our account). | ||
| 429 | Assurance Wireless: 1-866-482-2003 | 429 | Assurance Wireless: 1-866-482-2003 | ||
| 430 | Chat with us | 430 | Chat with us | ||
| 431 | Chat is available 24/7. If you don't see a "Chat now" button above, all agents m | 431 | Chat is available 24/7. If you don't see a "Chat now" button above, all agents m | ||
| > | ay be busy assisting other customers, or we are down for maintenance. | > | ay be busy assisting other customers, or we are down for maintenance. | ||
| t | 432 | AI assistant | t | ||
| 433 | End Closes chat after 10 seconds | ||||
| 434 | You're now chatting with T-Mobile's AI assistant. | ||||
| 435 | Conversations are stored. Learn more athttp://t-mo.co/privacy | ||||
| 436 | Ask anything | ||||
| 437 | Hello! Want to stay logged in? | 432 | Hello! Want to stay logged in? | ||
| 438 | To keep your accounts safe, you'll be automatically logged out in: | 433 | To keep your accounts safe, you'll be automatically logged out in: | ||
| 439 | Yes, stay logged in | 434 | Yes, stay logged in | ||
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