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| 0 | Smartsheet Privacy Notice Terms of Service User Agreement Security Practices Supplement Customer: U.S. Government Entities Customer: Non-Government Entity Using Smartsheet Gov Customer: Educational Institutions Service: Event Reporting Service: Learning Services Service: Bridge by Smartsheet Region: Japan Service Level Agreement Policies Limits Policy Acceptable Use Policy Travel And Expense Policy Support Policy Privacy Smartsheet Privacy Notice General Privacy Notice General Privacy Notice Table Offerings Privacy Notice Offerings Privacy Notice Table U.S. State Privacy Notice Candidate Privacy Notice Cookie Notice Glossary Data Processing Addendum Transfer Mechanisms Business Associate Agreement Subprocessors Privacy FAQs Other Agreements Mobile End-User License Agreement Downloadable Software End User License Agreement Developer Agreement Smartsheet University Terms and Conditions Smartsheet Certified Candidate Agreement Compliance & Ethics Code of Business Conduct and Ethics Anti-Corruption Policy Whistleblower and Complaint Policy Environmental Policy Modern Slavery Act Statement Gender Pay Gap Reporting Transparency in Coverage Miscellaneous Site Terms Machine Translation Disclaimer Insurance Certificate Intellectual Property Report Abuse Content Issues At Smartsheet, we understand that you need to know how data about you (i.e., personal data) is used. | 0 | Smartsheet Privacy Notice Terms of Service User Agreement Security Practices Supplement Customer: U.S. Government Entities Customer: Non-Government Entity Using Smartsheet Gov Customer: Educational Institutions Service: Event Reporting Service: Learning Services Service: Bridge by Smartsheet Region: Japan Service Level Agreement Policies Limits Policy Acceptable Use Policy Travel And Expense Policy Support Policy Privacy Smartsheet Privacy Notice General Privacy Notice General Privacy Notice Table Services Privacy Notice Services Privacy Notice Table U.S. State Privacy Notice Candidate Privacy Notice Cookie Notice Glossary Data Processing Addendum Transfer Mechanisms Business Associate Agreement Subprocessors Privacy FAQs Other Agreements Mobile End-User License Agreement Downloadable Software End User License Agreement Developer Agreement Smartsheet University Terms and Conditions Smartsheet Certified Candidate Agreement Compliance & Ethics Code of Business Conduct and Ethics Anti-Corruption Policy Whistleblower and Complaint Policy Environmental Policy Modern Slavery Act Statement Gender Pay Gap Reporting Transparency in Coverage Miscellaneous Site Terms Machine Translation Disclaimer Insurance Certificate Intellectual Property Report Abuse Content Issues At Smartsheet, we understand that you need to know how data about you (i.e., personal data) is used. |
| 3 | (including any relevant affiliates) and “ you ” refers to a visitor of our Site or a user of our online services and applications and any related downloadable software (“ Offerings ”). | 3 | (including any relevant affiliates) and “ you ” refers to a visitor of our Site or a user of our Online Services and applications and any related downloadable software (“ Services ”). |
| 4 | Capitalized terms used throughout this Privacy Notice are defined in our Glossary . | ||
| 7 | Offerings Privacy Notice How we treat your personal data when using one of our applications. | 8 | Services Privacy Notice How we treat your personal data when using our Services. |
| 8 | Offerings Privacy Notice Table Outlines the purposes, categories, and legal bases for the personal data we collect through our Offerings. | 9 | Services Privacy Notice Table Outlines the purposes, categories, and legal bases for the personal data we collect through our Services. |
| 13 | How to Navigate this Notice This Privacy Notice is divided into several parts, including separate notices for our general business operations and our applications and services, referred to as our Offerings. | 14 | How to Navigate this Notice This Privacy Notice is divided into several parts, including separate notices for our general business operations and our applications and services, referred to as our Services. |
| 16 | You give your personal data to Smartsheet, either directly or through use of our applications and services. | 17 | You give your personal data to Smartsheet, either directly or through use of our Services. |
| 17 | General Privacy Notice Information on where we process personal data through our Site, social media properties, through pre-contractual activities, during events, through surveys, or in any other interactions with you outside of your use of the Offerings. | 18 | General Privacy Notice Information on where we process personal data through our Site, social media properties, through pre-contractual activities, during events, through surveys, or in any other interactions with you outside of your use of the Services. |
| 18 | You visit our Site, you are a current or prospective customer, you are a user of our applications or services, or when you give your personal data to Smartsheet. | 19 | You visit our Site, you are a current or prospective customer, you are a user of our Services, or when you give your personal data to Smartsheet. |
| 19 | This page does not apply to any of the content you enter into the Offerings or Customer Content. | 20 | This page does not apply to any of the content you enter into the Services or Customer Content. |
| 20 | General Privacy Notice Table Details on the data collected and shared, the purposes for processing, and the legal basis for processing outside of your use of the Offerings. | 21 | General Privacy Notice Table Details on the data collected and shared, the purposes for processing, and the legal basis for processing outside of your use of the Services. |
| 22 | Offerings Privacy Notice Information on personal data we process when you sign up for or use our online services and applications and any related downloadable software. | 23 | Services Privacy Notice Information on personal data we process when you sign up for or use our Online Services and any related downloadable software. |
| 23 | You are a user of our Offerings. | 24 | You are a user of our Services. |
| 25 | Offerings Privacy Notice Table Details on the data collected and shared, the purposes for processing, and the legal basis for processing when using our Offerings. | 26 | Services Privacy Notice Table Details on the data collected and shared, the purposes for processing, and the legal basis for processing when using our Services. |
| 30 | You can learn about us and our Offerings here . | 31 | You can learn about us and our Services here . |
| 34 | When Smartsheet processes usage data and account information, Smartsheet is acting as a controller. | 35 | When Smartsheet processes System Data and Account Information, Smartsheet is acting as a controller. |
| 41 | You can also set your marketing communications preferences in the Offerings personal settings. | 42 | You can also set your marketing communications preferences in the Online Services personal settings. |
| 47 | Please visit our Cookie Notice to learn about and exercise your choices relating to cookies.. | 48 | Please visit our Cookie Notice to learn about and exercise your choices relating to cookies. |
| 49 | Your Rights You have certain rights relating to your personal data under applicable data protection laws (e.g., the General Data Protection Regulation, the California Consumer Privacy Act, etc.) or based on your use of our Offerings. | 50 | Your Rights You have certain rights relating to your personal data under applicable data protection laws (e.g., the General Data Protection Regulation, the California Consumer Privacy Act, etc.) or based on your use of our Services. |
| 64 | For certain information you may be able to update or correct information by updating your personal setting within the Offerings. | 65 | For certain information, you may be able to update or correct by updating your personal settings within the Online Services. |
| 74 | We do not discriminate based on whether you choose to exercise your choices and rights and will not, based on your exercise of rights, deny the Offerings to you; charge you different rates (including through penalties or discounts/benefits); provide a different level or quality of Offerings; or suggest you may receive such different treatment. | 75 | We do not discriminate based on whether you choose to exercise your choices and rights and will not, based on your exercise of rights, deny the Services to you; charge you different rates (including through penalties or discounts/benefits); provide a different level or quality of Services; or suggest you may receive such different treatment. |
| 85 | Children's Personal Data Our Site is not directed toward children under 18 and we do not knowingly collect personal data from minors. | 86 | Children's Personal Data Our Site and Services are not directed toward children under 18 and we do not knowingly collect personal data from minors. |
| 86 | If you are under 18, please do not use the Site or Offerings or share personal data with us. | 87 | If you are under 18, please do not use the Site or Services or share personal data with us. |
| 97 | We are committed to complying with the Data Privacy Framework Principles with respect to personal data transferred to the United States from the European Economic Area (EEA), the United Kingdom (UK), and Switzerland. | 98 | We are committed to complying with the Data Privacy Framework Principles (" Principles ") with respect to personal data transferred to the United States from the European Economic Area (EEA), the United Kingdom (UK), and Switzerland. |
| 103 | If there is a conflict between the terms of this notice and the Data Privacy Framework Principles, the Data Privacy Framework Principles will govern. | 104 | If there is a conflict between the terms of this Privacy Notice and the Data Privacy Framework Principles, the Principles will govern. |
| 117 | If we make any material changes that affect the way we treat your data, we will notify you by email, through the Site or Offerings, or by other legally acceptable means. | 118 | If we make any material changes that affect the way we treat your data, we will notify you by email, through the Site or Services, or by other legally acceptable means. |
| 133 | Last Updated: June 27, 2025 Archived versions These are the legacy versions of Smartsheet Privacy Notice and are provided for informational purposes only. | 134 | Last Updated: May 20, 2026 Archived versions These are the legacy versions of Smartsheet Privacy Notice and are provided for informational purposes only. |
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