Old version
April 19, 2026 06:08 UTC
40e5ffac7badc8f0e6a00d2487153482862bf4423d93faccb94dbb4ae7701c31
CA-V-000694
New version
May 11, 2026 20:24 UTC
d5123aeb673afc21c9499d8c8d14831ca2b3c6d85b4b2dd1176fd4a5590b03d6
CA-V-002464
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Change Summary
Shopify updated its Terms of Service on May 11, 2026 to add new provisions regarding communications through additional channels like WhatsApp and to introduce a new service category called Agentic Storefronts with supplemental terms. The updated terms now state that Shopify may use opted-in communication channels to send account and service-related messages, and that merchants using Agentic Storefronts must comply with separate supplemental terms specific to that service.
low severity
2 Sentences added
0 Sentences removed
2 Sentences modified
457 Sentences before
459 Sentences after
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BeforeAfter
16General Conditions Last updated on: October 21, 2025 Welcome to Shopify!16General Conditions Last updated on: May 11, 2026 Welcome to Shopify!
40Where you have opted in to additional communications channels, such as WhatsApp messaging, Shopify may also use those channels to send you communications related to your Account, use of the Services, and other communications you have consented to receive.
381Shopify may collect information associated with Shopify Checkout Extensibility in accordance with the Privacy Policy . 10.382Shopify may collect information associated with Shopify Checkout Extensibility in accordance with the Privacy Policy . 9.15 Agentic Storefronts Which means Additional rules apply if you use Agentic Storefronts services.
383If you use Shopify Agentic Storefronts, your use is subject to the Agentic Storefronts Supplemental Terms of Service . 10.
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