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| 5 | Discover more about our commitment to compliance with global privacy laws as a controller Salesforce Candidate Privacy Statement Salesforce Apps, Add-ins and Extensions Privacy Statement Privacy Statement (Bahasa Indonesia) Transparency Reports Information about Salesforce's principles for handling government requests for customer data and the relevant annual figures regarding such requests. | 5 | Discover more about our commitment to compliance with global privacy laws as a controller Salesforce Candidate Privacy Statement Salesforce Apps, Add-ins and Extensions Privacy Statement Privacy Statement (Bahasa Indonesia) Salesforce Data Privacy Framework Covered U.S. Entities South Africa PAIA Manual Transparency Reports Information about Salesforce's principles for handling government requests for customer data and the relevant annual figures regarding such requests. |
| 6 | Salesforce's Transparency Report (H1 2025) Salesforce's Transparency Report (2024) Salesforce's Transparency Report (2023) Salesforce's Transparency Report (2022) Salesforce's Transparency Report (2021) Salesforce's Transparency Report (2020-2021) Contact Information To exercise your rights relating to your personal data, or if you have questions regarding our privacy practices, please fill out this form, or email us at privacy@salesforce.com. | 6 | Salesforce's Transparency Report (H2 2025) Salesforce's Transparency Report (H1 2025) Salesforce's Transparency Report (2024) Salesforce's Transparency Report (2023) Salesforce's Transparency Report (2022) Salesforce's Transparency Report (2021) Salesforce's Transparency Report (2020-2021) Contact Information To exercise your rights relating to your personal data, or if you have questions regarding our privacy practices, please fill out this form, or email us at privacy@salesforce.com. |
| 8 | Salesforce's Data Transfer Mechanisms FAQ Learn how Salesforce is responding to the new SCCs in Salesforce's FAQ about transfers of personal data. | 8 | HDS 2.0 FAQ HDS 2.0 FAQ Salesforce's Data Transfer Mechanisms FAQ Learn how Salesforce is responding to the new SCCs in Salesforce's FAQ about transfers of personal data. |
| 23 | International transfer of Personal Data Your Personal Data may be transferred to, and stored by us, in the United States and by our affiliates and third parties (as disclosed in the full Privacy Statement) as listed in the Privacy Statement. | 23 | International transfer of Personal Data Your Personal Data may be transferred to, and stored by us, in the United States and by our affiliates and third parties (as disclosed in the full Privacy Statement). |
| 32 | If you have an unresolved concern in respect of our processing of your Personal Data that you believe we have not addressed satisfactorily, you can contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request. | 32 | We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. |
| 33 | If you believe that we have not been able to assist with your complaint or concern, and you are located in the EEA or the UK, you have the right to lodge a complaint with the competent supervisory authority. | 33 | If, however, you believe that we have not been able to assist with your complaint or concern, and you are located in the European Economic Area or the United Kingdom, you have the right to lodge a complaint with the competent supervisory authority. |
| 35 | Full Salesforce Privacy Statement Effective as of August 26, 2025. | 35 | Full Salesforce Privacy Statement Effective as of May 19, 2026. |
| 45 | We also host several online marketplaces such as: • AppExchange, which is an online marketplace for on-demand web applications that run on the Salesforce platform and that may be provided by us or by third parties (see https://appexchange.salesforce.com/), and • Tableau's Extension Gallery (https://extensiongallery.tableau.com) which offers connectors and solutions that provide additional functionality for Tableau, such as dashboard extensions. | 45 | We also host several online marketplaces such as: • AgentExchange, which is an online marketplace for on-demand web applications that run on the Salesforce platform and that may be provided by us or by third parties (see https://appexchange.salesforce.com/), and • Tableau's Extension Gallery (https://extensiongallery.tableau.com) which offers connectors and solutions that provide additional functionality for Tableau, such as dashboard extensions. |
| 134 | Purposes for which we process your Personal Data and the legal bases on which we rely We collect and process your Personal Data (including, where legally permissible, special categories of Personal Data) for the following purposes, relying on the following legal bases: Purposes for Processing Personal Data Purpose Description Legal basis Providing our websites (including our social media pages) We process your Personal Data to operate and administer our websites, and to provide you with the content you access and request Our legitimate interest in providing online content to our customers and prospective customers regarding our service offerings and related information Improving our websites We process your Personal Data to analyze overall trends and help us improve the user experience on our websites Our legitimate interest in providing a relevant and well-functioning website for the benefit of our website visitors Promoting the security of our websites We process your Personal Data by monitoring your use of our websites, and verifying and investigating activity Our legitimate interest in maintaining the safety and security of our websites, and in protecting our rights and the rights of others Displaying personalized advertisements and content We process your Personal Data (including Usage Data) to conduct market research, advertise to you, provide tailored/personalized information about us on and off our websites and within the services, as well as to provide other personalized content based upon your activities and interests Our legitimate interest in advertising our services or, where necessary, to the extent you have provided your prior consent Please see Section 10 below, to learn how you can control the processing of your Personal Data by Salesforce for tailored/personalized advertising purposes Registering visitors We process your Personal Data, including registration information and associated non-disclosure information, for security reasons Our legitimate interest in protecting our offices, premises, employees, visitors and our confidential information against unauthorized access Managing event registrations, attendance and participation in events, webinars, contests or promotions We process your Personal Data to plan and host events, webinars, contests, and promotions, (including participation in each) for which you have registered or that you attend, including sending related communications to you Where you explicitly consent, we also may process your biometric Personal Data to facilitate event registration and for security reasons Some events, webinars, contests and promotions have additional rules setting out containing information about how we will process your Personal Data Consent (where required by law), necessary for the performance of a contract or our legitimate interest in providing the event, webinar, contest or promotion Ensuring the health of our visitors and employees We process your Personal Data (which may include special categories of Personal Data) (where legally permitted) to the extent that national or local laws require it and to ensure the health and safety of our visitors and employees Consent and explicit consent or in our legitimate interest to ensure the health of our employees and visitors where necessary for reasons of public interest in the area of public health Ensuring the safety and security of our offices, premises, employees, and events We process your Personal Data where necessary based on a credible threat to our employees, events or premises Our legitimate interest in protecting our employees events and premises Safeguarding the safety and security of our employees and visitors through CCTV recording, when visiting our offices, premises and events We process your Personal data via CCTV for purposes related with ensuring the safety and security at our offices, premises and events Our legitimate interest in ensuring the safety and security of our office visitors and employees via CCTV video surveillance or where it is necessary for Salesforce to comply with its legal obligations Sending marketing communications We process your Personal Data (including Usage Data) to send you marketing information, service recommendations and other non-transactional communications (e.g., marketing newsletters, telemarketing calls, SMS, in-app nudges or push notifications, information about our services, news or events) about us, our affiliates and partners Our legitimate interest in conducting direct marketing or where you have provided your prior consent (please see Section 10 below to learn how you can control the processing of your Personal Data by Salesforce for marketing purposes) Prospecting sales leads We process your Personal Data to communicate with you, where legally permitted, following the expression of your interest in learning more about Salesforce Our legitimate interest in communicating with interested prospects about our services Optimizing the sales process We process your Personal Data to increase productivity, streamline tasks, improve efficiency and increase deal velocity through the automation of our sales process Our legitimate interest in creating efficiencies in our sales process Summarizing content We process your Personal Data to create summaries of our interactions with you, such as calls or emails Our legitimate interest in documenting our interactions with you Recording phone calls We process your Personal Data, including recording phone calls (in accordance with applicable laws) for training, quality assurance, and administration purposes If required under applicable law, we will give you the option to object to a call being recorded Consent or our legitimate interest in maintaining the high quality of our phone calls with users Handling support or service-related requests We process your Personal Data if you request support, or raise service questions Necessary for the performance of a contract or our legitimate interest in fulfilling your requests or questions as well as communicating with you Providing our services We process your Personal Data to perform our contract with you for the provision of our services and to satisfy our obligations under the applicable terms of use Necessary for the performance of a contract or our legitimate interest to provide, and administer our services Developing and optimizing the performance of our services We process your Personal Data to develop, optimize, and improve the performance of our services Our legitimate interest in developing our services and ensuring that these are performing in line with customer expectations; if special categories of Personal Data are processed, where the Personal Data is manifestly made public by the data subject Providing personalized interactions and engagement with you We process your Personal Data (including Usage Data) to tailor/customize our interactions with you Consent or our legitimate interest in offering the best-in class services Providing you with Salesforce training/program certifications/credentials and sharing your certifications/credentials with your employer We process your Personal Data to assess your skills and grant you with Salesforce credentials and certifications (e.g., Trailhead credentials), some of which may be shared with your employer to provide them with the outcome of any Salesforce program or certification Consent (where required by law) or our legitimate interest in assessing your skills prior to issuing Salesforce certifications/credentials and enabling the development of the Salesforce ecosystem Managing our customer and user accounts We process your Personal Data (including Usage Data) to manage customer and user accounts generally and to document our interactions with you for purposes such as billing, customer correspondence, marketing and customer relationship management Necessary for the performance of a contract or our legitimate interest in the management of customer and user accounts as well as support for our sales function Managing usage and licensing compliance We process your Personal Data (including Usage Data) to assess and manage usage and licensing compliance with the applicable terms of use of our services Necessary for the performance of a contract or our legitimate interest in managing the provision of our services to customers Preparing internal reports and business modeling We process your Personal Data (including Usage Data) for internal reporting, and business modeling purposes such as, forecasting, revenue, capacity planning, product strategy Our legitimate interest in the management of our business operations Maintaining our security We process your Personal Data (including your Usage Data) for the purposes of maintaining Salesforce's own security, including investigating, detecting and preventing suspicious activity, fraud and cybercrime that may affect Salesforce or our services Our legitimate interest in promoting the safety and security of Salesforce generally, and to protect our rights and the rights of others Managing compensation for employees We process your Personal Data (including your Usage Data) for the purposes of determining compensation for our employees, such as commission Necessary for the performance of a contract with an employee or our legitimate interest in fairly compensating our employees Undertaking financial reporting We process your Personal Data (including your Usage Data) for the purposes of financial reporting Our legitimate interest in meeting our obligations associated with the reporting of our finances Aggregating data We process your Personal Data (including your Usage Data) for the purposes of aggregating this information to ensure that it is no longer identifying Our legitimate interest in minimizing the amount of Personal Data processed as part of the noted processing activity Managing payments If you have provided financial information to us, we process your Personal Data to verify that information, to collect payments to the extent that doing so is necessary to complete a transaction and to perform our contract with you Necessary for the performance of a contract Administering surveys and conducting research We process your Personal Data (including, where legally permitted, special categories of Personal Data) in order to meet the goals set out in surveys or research as well as to analyze our compliance with internal policies Consent or explicit consent (if required under applicable law) or our legitimate interest in conducting the survey or research based on its stated goals (where no special categories of Personal Data are processed) Participating in a Salesforce community, such as that focused on open-source development We process your Personal Data, such as your username associated with your community account, in order to host and maintain the community for the benefit of its members Our legitimate interest in hosting and maintaining such a community for the benefits of its members, as well as in order to inform you of program changes that are important to your participation or relate to additional security measures Collecting diversity information We process your Personal Data (including special categories of Personal Data) to the extent you voluntarily consent to provide it to meet our broader community goals related to diversity, equality of opportunity and inclusion Consent or explicit consent (if required under applicable law) Complying with legal obligations and defending Salesforce We process your Personal Data (including Usage Data) when cooperating with public and government authorities, courts or regulators in accordance with our legal obligations under applicable laws or to defend the company, our employees or our property to the extent this requires the processing or disclosure of Personal Data to protect our rights Legal obligation or our legitimate interest in protecting against misuse or abuse of our websites or services, protecting personal property or safety, pursuing remedies available to us and limiting our damages, investigating actual or suspected breaches of law, our terms of service or other relevant policies, complying with judicial proceedings, court orders or legal processes, preparing for litigation, responding to lawful requests, or for regulatory, tax and/or auditing purposes If we need to collect and process Personal Data by law, or under a contract we have entered into with you, and you fail to provide the required Personal Data when requested, we may not be able to perform our contract with you. 6. | 134 | Purposes for which we process your Personal Data and the legal bases on which we rely We collect and process your Personal Data (including, where legally permissible, special categories of Personal Data) for the following purposes, relying on the following legal bases: Purposes for Processing Personal Data Purpose Description Legal basis Providing our websites (including our social media pages) We process your Personal Data to operate and administer our websites, and to provide you with the content you access and request Our legitimate interest in providing online content to our customers and prospective customers regarding our service offerings and related information Improving our websites We process your Personal Data to analyze overall trends and help us improve the user experience on our websites Our legitimate interest in providing a relevant and well-functioning website for the benefit of our website visitors Promoting the security of our websites We process your Personal Data by monitoring your use of our websites, and verifying and investigating activity Our legitimate interest in maintaining the safety and security of our websites, and in protecting our rights and the rights of others Displaying personalized advertisements and content We process your Personal Data (including Usage Data) to conduct market research, advertise to you, provide tailored/personalized information about us on and off our websites and within the services, as well as to provide other personalized content based upon your activities and interests Our legitimate interest in advertising our services or, where necessary, to the extent you have provided your prior consent Please see Section 10 below, to learn how you can control the processing of your Personal Data by Salesforce for tailored/personalized advertising purposes Registering visitors We process your Personal Data, including registration information and associated non-disclosure information, for security reasons Our legitimate interest in protecting our offices, premises, employees, visitors and our confidential information against unauthorized access Managing event registrations, attendance and participation in events, webinars, contests or promotions We process your Personal Data to plan and host events, webinars, contests, and promotions, (including participation in each) for which you have registered or that you attend, including sending related communications to you Where you explicitly consent, we also may process your biometric Personal Data to facilitate event registration and for security reasons Some events, webinars, contests and promotions have additional rules setting out containing information about how we will process your Personal Data Consent (where required by law), necessary for the performance of a contract or our legitimate interest in providing the event, webinar, contest or promotion Ensuring the health of our visitors and employees We process your Personal Data (which may include special categories of Personal Data) (where legally permitted) to the extent that national or local laws require it and to ensure the health and safety of our visitors and employees Consent and explicit consent or in our legitimate interest to ensure the health of our employees and visitors where necessary for reasons of public interest in the area of public health Ensuring the safety and security of our offices, premises, employees, and events We process your Personal Data where necessary based on a credible threat to our employees, events or premises Our legitimate interest in protecting our employees events and premises Safeguarding the safety and security of our employees and visitors through CCTV recording, when visiting our offices, premises and events We process your Personal data via CCTV for purposes related with ensuring the safety and security at our offices, premises and events Our legitimate interest in ensuring the safety and security of our office visitors and employees via CCTV video surveillance or where it is necessary for Salesforce to comply with its legal obligations Sending marketing communications We process your Personal Data (including Usage Data) to send you marketing information, service recommendations and other non-transactional communications (e.g., marketing newsletters, telemarketing calls, SMS, in-app nudges or push notifications, information about our services, news or events) about us, our affiliates and partners Our legitimate interest in conducting direct marketing or where you have provided your prior consent (please see Section 10 below to learn how you can control the processing of your Personal Data by Salesforce for marketing purposes) Prospecting sales leads We process your Personal Data to communicate with you, where legally permitted, following the expression of your interest in learning more about Salesforce Our legitimate interest in communicating with interested prospects about our services Optimizing the sales process We process your Personal Data to increase productivity, streamline tasks, improve efficiency and increase deal velocity through the automation of our sales process Our legitimate interest in creating efficiencies in our sales process Summarizing content We process your Personal Data to create summaries of our interactions with you, such as calls or emails Our legitimate interest in documenting our interactions with you Recording phone calls We process your Personal Data, including recording phone calls (in accordance with applicable laws) for training, enablement, quality assurance, customer experience, business intelligence and administration purposes If required under applicable law, we will give you the option to object to a call being recorded Consent or our legitimate interest in: (i) maintaining the high quality of our phone calls with users; (ii) coaching and enablement of our employees; (iii) gathering business intelligence and administration; and (iv) improving the experience of our customers and prospects. |
| 135 | Handling support or service-related requests We process your Personal Data if you request support, or raise service questions Necessary for the performance of a contract or our legitimate interest in fulfilling your requests or questions as well as communicating with you Providing our services We process your Personal Data to perform our contract with you for the provision of our services and to satisfy our obligations under the applicable terms of use Necessary for the performance of a contract or our legitimate interest to provide, and administer our services Developing and optimizing the performance of our services We process your Personal Data to develop, optimize, and improve the performance of our services Our legitimate interest in developing our services and ensuring that these are performing in line with customer expectations; if special categories of Personal Data are processed, where the Personal Data is manifestly made public by the data subject Providing personalized interactions and engagement with you We process your Personal Data (including Usage Data) to tailor/customize our interactions with you Consent or our legitimate interest in offering the best-in class services Providing you with Salesforce training/program certifications/credentials and sharing your certifications/credentials with your employer We process your Personal Data to assess your skills and grant you with Salesforce credentials and certifications (e.g., Trailhead credentials), some of which may be shared with your employer to provide them with the outcome of any Salesforce program or certification Consent (where required by law) or our legitimate interest in assessing your skills prior to issuing Salesforce certifications/credentials and enabling the development of the Salesforce ecosystem Managing our customer and user accounts We process your Personal Data (including Usage Data) to manage customer and user accounts generally and to document our interactions with you for purposes such as billing, customer correspondence, marketing and customer relationship management Necessary for the performance of a contract or our legitimate interest in the management of customer and user accounts as well as support for our sales function Managing usage and licensing compliance We process your Personal Data (including Usage Data) to assess and manage usage and licensing compliance with the applicable terms of use of our services Necessary for the performance of a contract or our legitimate interest in managing the provision of our services to customers Preparing internal reports and business modeling We process your Personal Data (including Usage Data) for internal reporting, and business modeling purposes such as, forecasting, revenue, capacity planning, product strategy Our legitimate interest in the management of our business operations Maintaining our security We process your Personal Data (including your Usage Data) for the purposes of maintaining Salesforce's own security, including investigating, detecting and preventing suspicious activity, fraud and cybercrime that may affect Salesforce or our services Our legitimate interest in promoting the safety and security of Salesforce generally, and to protect our rights and the rights of others Managing compensation for employees We process your Personal Data (including your Usage Data) for the purposes of determining compensation for our employees, such as commission Necessary for the performance of a contract with an employee or our legitimate interest in fairly compensating our employees Undertaking financial reporting We process your Personal Data (including your Usage Data) for the purposes of financial reporting Our legitimate interest in meeting our obligations associated with the reporting of our finances Aggregating data We process your Personal Data (including your Usage Data) for the purposes of aggregating this information to ensure that it is no longer identifying Our legitimate interest in minimizing the amount of Personal Data processed as part of the noted processing activity Managing payments If you have provided financial information to us, we process your Personal Data to verify that information, to collect payments to the extent that doing so is necessary to complete a transaction and to perform our contract with you Necessary for the performance of a contract Administering surveys and conducting research We process your Personal Data (including, where legally permitted, special categories of Personal Data) in order to meet the goals set out in surveys or research as well as to analyze our compliance with internal policies Consent or explicit consent (if required under applicable law) or our legitimate interest in conducting the survey or research based on its stated goals (where no special categories of Personal Data are processed) Participating in a Salesforce community, such as that focused on open-source development We process your Personal Data, such as your username associated with your community account, in order to host and maintain the community for the benefit of its members Our legitimate interest in hosting and maintaining such a community for the benefits of its members, as well as in order to inform you of program changes that are important to your participation or relate to additional security measures Collecting diversity information We process your Personal Data (including special categories of Personal Data) to the extent you voluntarily consent to provide it to meet our broader community goals related to diversity, equality of opportunity and inclusion Consent or explicit consent (if required under applicable law) Complying with legal obligations and defending Salesforce We process your Personal Data (including Usage Data) when cooperating with public and government authorities, courts or regulators in accordance with our legal obligations under applicable laws or to defend the company, our employees or our property to the extent this requires the processing or disclosure of Personal Data to protect our rights Legal obligation or our legitimate interest in protecting against misuse or abuse of our websites or services, protecting personal property or safety, pursuing remedies available to us and limiting our damages, investigating actual or suspected breaches of law, our terms of service or other relevant policies, complying with judicial proceedings, court orders or legal processes, preparing for litigation, responding to lawful requests, or for regulatory, tax and/or auditing purposes If we need to collect and process Personal Data by law, or under a contract we have entered into with you, and you fail to provide the required Personal Data when requested, we may not be able to perform our contract with you. 6. | ||
| 142 | In the event you choose to opt-in to have your badge scanned by an event sponsor, you are providing your Personal Data directly to the sponsor (not to Salesforce) and the processing of your badge data will be subject to the event sponsor's privacy policy; • Partners: With specific partners that offer supplementary services to those provided by Salesforce, such as partners that offer sustainability resources, or that resell Salesforce services, (where required by applicable law, only to the extent you consent to such sharing); • Customers with whom you are affiliated and/or the applicable partner responsible for access to your services: If you use our services as an authorized user, we may share your Personal Data with your affiliated customer and/or the applicable partner responsible for your access to the services to the extent this is necessary for verifying accounts, activity and Salesforce certifications, investigating suspicious activity, or enforcing our terms and policies; • Contest and promotion sponsors: With sponsors of contests or promotions for which you register in order to fulfill the contest or promotion; • Third party networks and websites: With third-party social media networks, advertising networks and websites, so that Salesforce can market and advertise on third party platforms and websites; • Salesforce-affiliated App Exchange partners: Specifically in relation to the AppExchange website, if you choose to interact with or use third-party tools, we may share your Personal Data with our third party partners who may contact you regarding their products or services in accordance with law or our contractual commitments; • Professional advisers: In individual instances, we may share your Personal Data with professional advisers acting as service providers, processors, or joint controllers - including, for example, lawyers, bankers, auditors, and insurers who provide professional services to us; • Third parties involved in a corporate transaction: If we are involved in a merger, reorganization, dissolution or other fundamental corporate change, or sell a website or business unit, or if all or a portion of our business, assets or stock are acquired by a third party. | 143 | In the event you choose to opt-in to have your badge scanned by an event sponsor, you are providing your Personal Data directly to the sponsor (not to Salesforce) and the processing of your badge data will be subject to the event sponsor's privacy policy; • Partners: With specific partners that offer supplementary services to those provided by Salesforce, such as partners that offer sustainability resources, or that resell Salesforce services, (where required by applicable law, only to the extent you consent to such sharing); • Customers with whom you are affiliated and/or the applicable partner responsible for access to your services: If you use our services as an authorized user, we may share your Personal Data with your affiliated customer and/or the applicable partner responsible for your access to the services to the extent this is necessary for verifying accounts, activity and Salesforce certifications, investigating suspicious activity, or enforcing our terms and policies; • Contest and promotion sponsors: With sponsors of contests or promotions for which you register in order to fulfill the contest or promotion; • Third party networks and websites: With third-party social media networks, advertising networks and websites, so that Salesforce can market and advertise on third party platforms and websites; • Salesforce-affiliated AgentExchange partners: Specifically in relation to the AgentExchange website, if you choose to interact with or use third-party tools, we may share your Personal Data with our third party partners who may contact you regarding their products or services in accordance with law or our contractual commitments; • Professional advisers: In individual instances, we may share your Personal Data with professional advisers acting as service providers, processors, or joint controllers - including, for example, lawyers, bankers, auditors, and insurers who provide professional services to us; • Third parties involved in a corporate transaction: If we are involved in a merger, reorganization, dissolution or other fundamental corporate change, or sell a website or business unit, or if all or a portion of our business, assets or stock are acquired by a third party. |
| 147 | International transfer of Personal Data Your Personal Data may be transferred to and stored by us in the United States and by our affiliates and third-parties listed in Section 6 above. | 148 | International transfers of Personal Data Your Personal Data may be transferred to and stored by us in the United States and by our affiliates and third-parties listed in Section 6 above. |
| 153 | Salesforce's commitment and adherence to the DPF Principles extends to the U.S. subsidiaries and entities identified in our self-certification submission and listed in Salesforce Data Privacy Framework Covered U.S. Entities. | ||
| 154 | Salesforce monitors its adherence to the DPF Principles through annual self-assessment. | ||
| 156 | For more information on this option, please see Annex I of the EU-U.S. Data Privacy Framework Principles (including the Swiss-U.S. Data Privacy Framework and the UK Extension to the EU-U.S. Data Privacy Framework). 8. | 159 | For more information on this option, please see Annex I of the EU-U.S. Data Privacy Framework Principles (including the Swiss-U.S. Data Privacy Framework and the UK Extension to the EU-U.S. Data Privacy Framework). |
| 160 | To learn more about the DPF program, and to view our certification, please visit https://www.dataprivacyframework.gov/s/. 8. | ||
| 167 | Depending on the applicable laws these rights may include the right to: • Access your Personal Data held by us; • Know more about how we process your Personal Data; • Rectify inaccurate Personal Data and, taking into account the purpose of processing the Personal Data, ensure it is complete; • Erase or delete your Personal Data; • Restrict our processing of your Personal Data; • Transfer your Personal Data to another controller (data portability), to the extent possible; • Object to any processing of your Personal Data; • Opt out of certain disclosures of your Personal Data to third parties; • Know what categories of Personal Data are shared for delivering advertisements on non-Salesforce websites, applications, and services and the categories of recipients of such Personal Data; • Opt out of the sharing of your Personal Data for delivering advertisements on non-Salesforce websites, applications, and services; • If you're under the age of 16, or such other applicable age of consent for privacy purposes in relevant individual jurisdictions, opt in to certain disclosures of your Personal Data to third parties; • Not be subject to a decision based solely on automated processing, including profiling, which produces legal effects ("Automated Decision-Making"); • Withdraw your consent at any time (to the extent we rely on consent as our legal basis for processing), without affecting the lawfulness of the processing based on such consent before its withdrawal; • Complain about the use of your Personal Data; • Not be discriminated against for exercising your rights as described above; and • Appeal our refusal to act upon your request to exercise a right relating to your Personal Data by following the steps provided in our response to your inquiry. | 171 | Depending on the applicable laws these rights may include the right to: • Access your Personal Data held by us; • Know more about how we process your Personal Data; • Rectify inaccurate Personal Data and, taking into account the purpose of processing the Personal Data, ensure it is complete; • Erase or delete your Personal Data; • Restrict our processing of your Personal Data; • Transfer your Personal Data to another controller (data portability), to the extent possible; • Object to any processing of your Personal Data; • Opt out of certain disclosures of your Personal Data to third parties; • Know what categories of Personal Data are shared for delivering advertisements on non-Salesforce websites, applications, and services and the categories of recipients of such Personal Data; • Opt out of the sharing of your Personal Data for delivering advertisements on non-Salesforce websites, applications, and services; • If you're under the age of 16, or such other applicable age of consent for privacy purposes in relevant individual jurisdictions, opt in to certain disclosures of your Personal Data to third parties; • Not be subject to a decision based solely on automated processing, including profiling, which produces legal effects ("Automated Decision-Making"); • Withdraw your consent at any time (to the extent we rely on consent as our legal basis for processing it), without affecting the lawfulness of the processing based on such consent before its withdrawal; • Complain about the use of your Personal Data; • Not be discriminated against for exercising your rights as described above; and • Appeal our refusal to act upon your request to exercise a right relating to your Personal Data by following the steps provided in our response to your inquiry. |
| 192 | If you have an unresolved concern in respect of our processing of your Personal Data that you believe we have not addressed satisfactorily, you can contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request. | — | Removed |
| 213 | California Privacy Rights Reporting Personal Data Requests Requests Submitted Requests Fulfilled in Whole Or In Part* Average Days to Respond Average Days to Complete a Request** Requests for access to Personal Data 44 35 1 21 Requests to delete Personal Data 178 139 1 19 Requests to correct Personal Data 1 0 1 18 Objections to processing Personal Data 0 0 N/A N/A Requests to opt-out of Sharing 2,540 2,540 N/A 5 *Requests may be unable to be completed due to factors like duplicate requests, the inability to verify the resident's identity or lack of response. **Time to complete a request may depend in part on receipt of information from the person making the request, such as information to verify the person's identity or information about the action requested. | 216 | California Privacy Rights Reporting Personal Data Requests Requests Submitted Requests Fulfilled in Whole Or In Part* Average Days to Respond Average Days to Complete a Request** Requests for access to Personal Data 19 19 1 12 Requests to delete Personal Data 234 232 1 10 Requests to correct Personal Data 2 2 1 11 Objections to processing Personal Data 1 1 1 12 Requests to opt-out of Sharing 2,414 2,414 N/A 2 *Requests may be unable to be completed due to factors like duplicate requests, the inability to verify the resident's identity or lack of response. **Time to complete a request may depend in part on receipt of information from the person making the request, such as information to verify the person's identity or information about the action requested. |
| 214 | Data is for all requests received by the Salesforce Family Affiliates from California residents between January 1 and December 31, 2024. | 217 | Data is for all requests received by the Salesforce Family Affiliates from California residents between January 1 and December 31, 2025. |
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