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| n | 1 | This is the Trace Id: 9609afa70c221b0a7bde6b28d03e934c | n | 1 | This is the Trace Id: 1fc58e161fc453707d799f40af1adde9 |
| 2 | Skip to main content | 2 | Skip to main content | ||
| 3 | Privacy | 3 | Privacy | ||
| 4 | Privacy dashboard | 4 | Privacy dashboard | ||
| 7 | Privacy Statement | 7 | Privacy Statement | ||
| 8 | Consumer Health Data Privacy Policy | 8 | Consumer Health Data Privacy Policy | ||
| 9 | Microsoft Privacy Statement | 9 | Microsoft Privacy Statement | ||
| n | 10 | Last Updated: June 2026 | n | 10 | Last Updated: July 2026 |
| 11 | What's New? | 11 | What's New? | ||
| n | 12 | We’ve refreshed our Privacy Statement to make it easier to read, navigate, and u | n | ||
| > | nderstand, with clearer explanations of how we use data and the choices availabl | ||||
| > | e to you. More detailed information is available in What's New. | ||||
| 13 | 12 | ||||
| 14 | Expand All | 13 | Expand All | ||
| 15 | Collapse All | 14 | Collapse All | ||
| 72 | Windows Hello | 71 | Windows Hello | ||
| 73 | Windows Search | 72 | Windows Search | ||
| 74 | Entertainment and related services | 73 | Entertainment and related services | ||
| n | 75 | Xbox | n | 74 | XBOX |
| 76 | Microsoft Store | 75 | Microsoft Store | ||
| 77 | MSN | 76 | MSN | ||
| 78 | Windows Mixed Reality | 77 | Windows Mixed Reality | ||
| 116 | Social data. Information about your interactions and relationships with others, | 115 | Social data. Information about your interactions and relationships with others, | ||
| > | such as likes, events, and other types of engagement. | > | such as likes, events, and other types of engagement. | ||
| 117 | Location data. Data about your device’s location, which may be either precise (t | 116 | Location data. Data about your device’s location, which may be either precise (t | ||
| > | ypically based on GPS, cell tower, or Wi-Fi hotspot location) or imprecise (for | > | ypically based on GPS, cell tower, or Wi-Fi hotspot location) or imprecise (for | ||
| > | example, inferred from an IP address, or city or postal code in your account pro | > | example, inferred from an IP address, or city or postal code in your account pro | ||
| > | file). | > | file). | ||
| 118 | Biometric data. Unique data about you from specific technical processing related | 117 | Biometric data. Unique data about you from specific technical processing related | ||
| > | to your physical, physiological, or behavioral characteristics to verify or con | > | to your physical, physiological, or behavioral characteristics to verify or con | ||
| > | firm your identity. For instance, you can use your fingerprint or facial recogni | > | firm your identity. For instance, you can use your fingerprint or facial recogni | ||
| > | tion to sign in to your Windows device via Windows Hello (please see the Windows | > | tion to sign in to your Windows device via Windows Hello (please see the Windows | ||
| > | Hello section below for more information). Our collection and use of biometric | > | Hello section below for more information). Our collection and use of biometric | ||
| > | data depends on the products and features you use and your consent. | > | data depends on the products and features you use and your consent. | ||
| n | 119 | Other input. Data generated from using devices or participating in events, like | n | 118 | Other input. Data generated from using devices or participating in events, like |
| > | buttons you press on an Xbox controller or other activity data, or information y | > | buttons you press on an XBOX controller or other activity data, or information y | ||
| > | ou provide when registering or attending an in-person event. | > | ou provide when registering or attending an in-person event. | ||
| 120 | Content. Information in files and messages, emails, chats, calls, meetings, phot | 119 | Content. Information in files and messages, emails, chats, calls, meetings, phot | ||
| > | os, documents, and other media you create or share using Microsoft products. | > | os, documents, and other media you create or share using Microsoft products. | ||
| 121 | Video and audio recordings at Microsoft locations. Recordings of events and acti | 120 | Video and audio recordings at Microsoft locations. Recordings of events and acti | ||
| > | vities at Microsoft buildings, retail spaces, and other locations, which may inc | > | vities at Microsoft buildings, retail spaces, and other locations, which may inc | ||
| > | lude your image and voice data. | > | lude your image and voice data. | ||
| 122 | Feedback and ratings. Information you provide in feedback, surveys, or product r | 121 | Feedback and ratings. Information you provide in feedback, surveys, or product r | ||
| > | eviews. | > | eviews. | ||
| 148 | Transactions. We use data like your payment and contact information to carry out | 147 | Transactions. We use data like your payment and contact information to carry out | ||
| > | your transactions with us and deliver your purchases. | > | your transactions with us and deliver your purchases. | ||
| 149 | Customer support. We use the data to help us troubleshoot and resolve issues, re | 148 | Customer support. We use the data to help us troubleshoot and resolve issues, re | ||
| > | pair devices, investigate security incidents, and to provide, improve, and secur | > | pair devices, investigate security incidents, and to provide, improve, and secur | ||
| > | e the quality of our products, services, and training. We may use voice data fro | > | e the quality of our products, services, and training. We may use voice data fro | ||
| > | m support calls for authentication and security purposes. | > | m support calls for authentication and security purposes. | ||
| 150 | Security and Safety. We use data to protect the security and safety of our produ | 149 | Security and Safety. We use data to protect the security and safety of our produ | ||
| > | cts and customers, such as by detecting malware and malicious activities. We res | > | cts and customers, such as by detecting malware and malicious activities. We res | ||
| > | erve the right to block communications or remove content that violates our terms | > | erve the right to block communications or remove content that violates our terms | ||
| > | of use. We use scanning technologies (like hash matching) to help prevent harm | > | of use. We use scanning technologies (like hash matching) to help prevent harm | ||
| > | to our systems, our users, and others as described in our Code of Conduct, and t | > | to our systems, our users, and others as described in our Code of Conduct, and t | ||
| > | o help prevent child exploitation. We may share information with the National Ce | > | o help prevent child exploitation. We may share information with the National Ce | ||
| > | nter for Missing and Exploited Children (NCMEC) and law enforcement authorities. | > | nter for Missing and Exploited Children (NCMEC) and law enforcement authorities. | ||
| > | We also use tools to detect and disrupt the misuse of video-calling capabilitie | > | We also use tools to detect and disrupt the misuse of video-calling capabilitie | ||
| > | s to produce and share child sexual exploitation and abuse imagery by high-risk | > | s to produce and share child sexual exploitation and abuse imagery by high-risk | ||
| > | users. Learn more about our efforts to prevent and detect child exploitation her | > | users. Learn more about our efforts to prevent and detect child exploitation her | ||
| > | e. | > | e. | ||
| n | 151 | Providing Age Appropriate Experiences. We use information associated with your M | n | 150 | Providing Age Appropriate Experiences. We use information associated with your M |
| > | icrosoft account to provide more age-appropriate experiences across our services | > | icrosoft account to provide more age-appropriate experiences across our services | ||
| > | . This may include information you provide, such as your date of birth or settin | > | . This may include information you provide, such as your date of birth or settin | ||
| > | gs you choose in your account, information from your use of Microsoft services, | > | gs you choose in your account, information from your use of Microsoft services, | ||
| > | such as how you interact with features, content, and products, or information fr | > | such as how you interact with features, content, and products, or information fr | ||
| > | om partners or verification services, such as age range signals received from ap | > | om partners or verification services, such as age range signals received from ap | ||
| > | p stores. We use this information to help us apply age-appropriate protections, | > | p stores. We use this information to help us apply age-appropriate protections, | ||
| > | settings, and experiences. When we apply age-based protections, we generally app | > | settings, and experiences. When we apply age-based protections, we generally app | ||
| > | ly them across Microsoft services connected to your account so that your experie | > | ly them across Microsoft services connected to your account so that your experie | ||
| > | nce is consistent. | > | nce is consistent. We may share age group information with Microsoft apps and se | ||
| > | rvices, as well as third-party apps, so that they can apply appropriate safeguar | ||||
| > | ds, tailor experiences, and comply with applicable laws and regulations. | ||||
| 152 | Troubleshooting and Updates. We use data to troubleshoot and resolve performance | 151 | Troubleshooting and Updates. We use data to troubleshoot and resolve performance | ||
| > | issues, develop updates and security patches, and notify users of product updat | > | issues, develop updates and security patches, and notify users of product updat | ||
| > | es. This may include using automated systems to detect security and safety issue | > | es. This may include using automated systems to detect security and safety issue | ||
| > | s. | > | s. | ||
| 153 | Product Improvement and DevelopmentProduct improvement. We use data to improve o | 152 | Product Improvement and DevelopmentProduct improvement. We use data to improve o | ||
| > | ur products, including adding new features and capabilities. For example, we use | > | ur products, including adding new features and capabilities. For example, we use | ||
| > | error reports to improve security features, queries and clicks in Bing to impro | > | error reports to improve security features, queries and clicks in Bing to impro | ||
| > | ve search results, and voice data to develop and improve speech recognition accu | > | ve search results, and voice data to develop and improve speech recognition accu | ||
| > | racy. | > | racy. | ||
| 154 | Product development. We use data to develop new products. For example, we use da | 153 | Product development. We use data to develop new products. For example, we use da | ||
| > | ta, often de-identified, to better understand our customers’ computing and produ | > | ta, often de-identified, to better understand our customers’ computing and produ | ||
| > | ctivity needs, and to train and fine-tune AI models, which can shape the develop | > | ctivity needs, and to train and fine-tune AI models, which can shape the develop | ||
| > | ment of new products. As part of our efforts to improve and develop our products | > | ment of new products. As part of our efforts to improve and develop our products | ||
| > | , we may use your data to develop, train, and fine-tune our AI models, including | > | , we may use your data to develop, train, and fine-tune our AI models, including | ||
| > | large language models (LLMs). Learn more here. | > | large language models (LLMs). Learn more here. | ||
| 213 | OneDrive. You can view, download, and delete your files and photos in OneDrive b | 212 | OneDrive. You can view, download, and delete your files and photos in OneDrive b | ||
| > | y signing into your OneDrive. | > | y signing into your OneDrive. | ||
| 214 | Outlook.com. You can download your emails in Outlook.com by signing into your ac | 213 | Outlook.com. You can download your emails in Outlook.com by signing into your ac | ||
| > | count and navigating to your Privacy and data settings. | > | count and navigating to your Privacy and data settings. | ||
| 215 | Skype. If you wish to access, edit, or remove some profile information for Skype | 214 | Skype. If you wish to access, edit, or remove some profile information for Skype | ||
| > | or change your password, sign in to your account. If you wish to export your Sk | > | or change your password, sign in to your account. If you wish to export your Sk | ||
| > | ype chat history and files shared on Skype, you can request a copy. | > | ype chat history and files shared on Skype, you can request a copy. | ||
| n | 216 | Xbox. If you use the Xbox network or Xbox.com, you can view or edit your persona | n | 215 | XBOX. If you use the XBOX network or XBOX.com, you can view or edit your persona |
| > | l data, including billing and account information, privacy settings, and online | > | l data, including billing and account information, privacy settings, and online | ||
| > | safety and data sharing preferences by accessing My Xbox on the Xbox console or | > | safety and data sharing preferences by accessing My XBOX on the XBOX console or | ||
| > | on Xbox.com. | > | on XBOX.com. | ||
| 217 | Not all personal data processed by Microsoft can be accessed or controlled via t | 216 | Not all personal data processed by Microsoft can be accessed or controlled via t | ||
| > | he tools above. If you want to access or control personal data processed by Micr | > | he tools above. If you want to access or control personal data processed by Micr | ||
| > | osoft that is not available via the tools above or directly through the Microsof | > | osoft that is not available via the tools above or directly through the Microsof | ||
| > | t products you use, you can contact Microsoft at the address in the How to conta | > | t products you use, you can contact Microsoft at the address in the How to conta | ||
| > | ct us section or by visiting our privacy support and requests page. | > | ct us section or by visiting our privacy support and requests page. | ||
| 218 | Your communications preferences | 217 | Your communications preferences | ||
| 219 | You can choose whether to receive promotional communications from Microsoft by e | 218 | You can choose whether to receive promotional communications from Microsoft by e | ||
| > | mail, SMS, mail, or phone. To opt out of promotional emails or SMS, follow the d | > | mail, SMS, mail, or phone. To opt out of promotional emails or SMS, follow the d | ||
| > | irections in the message. For more options – including managing contact info, Mi | > | irections in the message. For more options – including managing contact info, Mi | ||
| > | crosoft-wide contact preferences, email subscriptions, and sharing info with par | > | crosoft-wide contact preferences, email subscriptions, and sharing info with par | ||
| > | tners – sign in to your personal Microsoft account, and visit your communication | > | tners – sign in to your personal Microsoft account, and visit your communication | ||
| > | permissions page. If you don't have a Microsoft account, you can manage your Mi | > | permissions page. If you don't have a Microsoft account, you can manage your Mi | ||
| > | crosoft email contact preferences by using this web form. These choices do not a | > | crosoft email contact preferences by using this web form. These choices do not a | ||
| > | pply to mandatory service communications or other informational messages with th | > | pply to mandatory service communications or other informational messages with th | ||
| > | eir own unsubscribe method. | > | eir own unsubscribe method. | ||
| 296 | Contact your organization if you’re unsure if your account is a work or school a | 295 | Contact your organization if you’re unsure if your account is a work or school a | ||
| > | ccount. | > | ccount. | ||
| 297 | A third-party account is a Microsoft account that you or your service provider ( | 296 | A third-party account is a Microsoft account that you or your service provider ( | ||
| > | such as a cable or internet service provider) create that is tied to your email | > | such as a cable or internet service provider) create that is tied to your email | ||
| > | address with your service provider’s domain. Your service provider has control o | > | address with your service provider’s domain. Your service provider has control o | ||
| > | ver your account, including the ability to access or delete your account. You sh | > | ver your account, including the ability to access or delete your account. You sh | ||
| > | ould carefully review the terms the third party provided to you to help you unde | > | ould carefully review the terms the third party provided to you to help you unde | ||
| > | rstand what the service provider can do with your account and data. | > | rstand what the service provider can do with your account and data. | ||
| 298 | Your Microsoft account. The data associated with your Microsoft account, and how | 297 | Your Microsoft account. The data associated with your Microsoft account, and how | ||
| > | that data is used, depends on how you use the account. | > | that data is used, depends on how you use the account. | ||
| n | 299 | Creating your Microsoft account. When you create a Microsoft account, you'll be | n | 298 | Creating your Microsoft account. When you create a Microsoft account, you'll be |
| > | asked to provide certain personal data and we'll assign you a unique ID. For som | > | asked to provide certain personal data and we'll assign you a unique ID. For som | ||
| > | e products, like those involving payments, a real name is required, but many pro | > | e products, like those involving payments, a real name is required, but many pro | ||
| > | ducts can be used without it. Data such as your display name, email address, and | > | ducts can be used without it. Data such as your display name, email address, and | ||
| > | phone number can help others find you on Microsoft products (for example, on Mi | > | phone number can help others find you on Microsoft products (for example, on Mi | ||
| > | crosoft Teams for personal use). In some cases, you may need to switch to a pers | > | crosoft Teams for personal use). In some cases, you may need to switch to a pers | ||
| > | onal email address to continue accessing consumer-oriented products like the Xbo | > | onal email address to continue accessing consumer-oriented products like the XBO | ||
| > | x network. | > | X network. | ||
| 300 | Signing in to your Microsoft account. When you sign in to your Microsoft account | 299 | Signing in to your Microsoft account. When you sign in to your Microsoft account | ||
| > | , we log details like the date and time, product accessed, sign-in name, account | > | , we log details like the date and time, product accessed, sign-in name, account | ||
| > | and device identifiers, IP address, and operating system and browser informatio | > | and device identifiers, IP address, and operating system and browser informatio | ||
| > | n. | > | n. | ||
| 301 | Signing in to Microsoft products. Signing in to Microsoft products enables impro | 300 | Signing in to Microsoft products. Signing in to Microsoft products enables impro | ||
| > | ved personalization, provides consistent experiences across products, permits cl | > | ved personalization, provides consistent experiences across products, permits cl | ||
| > | oud storage access, and lets you make payments using information stored in your | > | oud storage access, and lets you make payments using information stored in your | ||
| > | account, along with other settings and features. Information saved to your accou | > | account, along with other settings and features. Information saved to your accou | ||
| > | nt may be available across Microsoft products. If you add your account to a Wind | > | nt may be available across Microsoft products. If you add your account to a Wind | ||
| > | ows device (version 8 or higher), Windows will automatically sign you in to Micr | > | ows device (version 8 or higher), Windows will automatically sign you in to Micr | ||
| > | osoft products on that device. When signed in, some products will show your name | > | osoft products on that device. When signed in, some products will show your name | ||
| > | or username and profile photo (if you have one) in Microsoft products, communic | > | or username and profile photo (if you have one) in Microsoft products, communic | ||
| > | ations, and public posts. Learn more about your Microsoft account, your data, an | > | ations, and public posts. Learn more about your Microsoft account, your data, an | ||
| > | d your choices. | > | d your choices. | ||
| 302 | Signing in to third-party products. If you sign in to a third-party product or m | 301 | Signing in to third-party products. If you sign in to a third-party product or m | ||
| > | ake payments to third-party merchants using your Microsoft account, Microsoft sh | > | ake payments to third-party merchants using your Microsoft account, Microsoft sh | ||
| > | ares data with the third party as needed, including your account version number | > | ares data with the third party as needed, including your account version number | ||
| > | and whether your account has been deactivated. Third parties may use or share yo | > | and whether your account has been deactivated. Third parties may use or share yo | ||
| > | ur data per their own privacy policies. You should carefully review the privacy | > | ur data per their own privacy policies. You should carefully review the privacy | ||
| > | policies for each product or merchant you use to understand how your data will b | > | policies for each product or merchant you use to understand how your data will b | ||
| > | e handled. | > | e handled. | ||
| 305 | Back to top | 304 | Back to top | ||
| 306 | Collection of data from children | 305 | Collection of data from children | ||
| 307 | Microsoft offers many products and services that children and teens can use, tho | 306 | Microsoft offers many products and services that children and teens can use, tho | ||
| > | ugh child and teen users will not always have access to all the features and ser | > | ugh child and teen users will not always have access to all the features and ser | ||
| > | vices that adult users do. Some of these features will be off by default or unav | > | vices that adult users do. Some of these features will be off by default or unav | ||
| > | ailable to younger users. When a child is under 13-or a higher age if required i | > | ailable to younger users. When a child is under 13-or a higher age if required i | ||
| > | n their region-the child will need consent from their parent or guardian to crea | > | n their region-the child will need consent from their parent or guardian to crea | ||
| > | te a Microsoft account. Parents can change or revoke consent at any time. | > | te a Microsoft account. Parents can change or revoke consent at any time. | ||
| n | 308 | Microsoft offers Family Safety tools that allow parents to connect their childre | n | 307 | Microsoft offers Family Safety tools that allow parents to connect their childre |
| > | n’s accounts to a family group. Microsoft accounts created using parental consen | > | n’s accounts to a family group. Microsoft accounts created using parental consen | ||
| > | t are automatically added to the parent’s family group. As the organizer of a Mi | > | t are automatically added to the parent’s family group. As the organizer of a Mi | ||
| > | crosoft family group, the parent or guardian can manage their child’s informatio | > | crosoft family group, the parent or guardian can manage their child’s informatio | ||
| > | n and settings on their Family Safety page and view and delete a child’s data on | > | n and settings on their Family Safety page and view and delete a child’s data on | ||
| > | their privacy dashboard. Parents of Xbox users have additional controls through | > | their privacy dashboard. Parents of XBOX users have additional controls through | ||
| > | the Xbox Family Settings app. | > | the XBOX Family Settings app. | ||
| 309 | For users under the age of 13 or as specified by law in their jurisdiction, cert | 308 | For users under the age of 13 or as specified by law in their jurisdiction, cert | ||
| > | ain Microsoft products and services will either block users under that age or re | > | ain Microsoft products and services will either block users under that age or re | ||
| > | quire parental or guardian consent or authorization before use, including when c | > | quire parental or guardian consent or authorization before use, including when c | ||
| > | reating an account. | > | reating an account. See the How we use personal data section for more informatio | ||
| > | n about how we provide age appropriate experiences. | ||||
| 310 | When we receive parental consent or authorization, the child's account is treate | 309 | When we receive parental consent or authorization, the child's account is treate | ||
| > | d much like any other account, and the child will be able to use Microsoft servi | > | d much like any other account, and the child will be able to use Microsoft servi | ||
| > | ces such as Outlook, Bing, Copilot, and Xbox, and communicate or share data with | > | ces such as Outlook, Bing, Copilot, and XBOX, and communicate or share data with | ||
| > | other users. We will not knowingly ask children under the age of consent to pro | > | other users. We will not knowingly ask children under the age of consent to pro | ||
| > | vide more data than is necessary to provide the product. | > | vide more data than is necessary to provide the product. | ||
| 311 | As mentioned in the Advertising section, we do not deliver personalized advertis | 310 | As mentioned in the Advertising section, we do not deliver personalized advertis | ||
| > | ing to children whose birthdate in their Microsoft account identifies them as un | > | ing to children whose birthdate in their Microsoft account identifies them as un | ||
| > | der 18 years of age. For more details, see the Microsoft account section of this | > | der 18 years of age. For more details, see the Microsoft account section of this | ||
| > | privacy statement and Learn more about parental consent and Microsoft child acc | > | privacy statement and Learn more about parental consent and Microsoft child acc | ||
| > | ounts. | > | ounts. | ||
| 312 | Parents or guardians (“parents”) can change or revoke consent at any time. As th | 311 | Parents or guardians (“parents”) can change or revoke consent at any time. As th | ||
| > | e organizer of a Microsoft family group, parents can manage their child’s inform | > | e organizer of a Microsoft family group, parents can manage their child’s inform | ||
| > | ation and settings on the Family Safety page and view or delete a child’s data o | > | ation and settings on the Family Safety page and view or delete a child’s data o | ||
| > | n the privacy dashboard. Accounts created with parental consent are automaticall | > | n the privacy dashboard. Accounts created with parental consent are automaticall | ||
| > | y added to consenting adult’s family group. For child accounts that don’t need p | > | y added to consenting adult’s family group. For child accounts that don’t need p | ||
| > | arental consent to be created, parents can add the child account to their family | > | arental consent to be created, parents can add the child account to their family | ||
| > | group after account creation. See the Microsoft Family Safety section for more | > | group after account creation. See the Microsoft Family Safety section for more | ||
| > | information. | > | information. | ||
| 313 | Accessing and deleting child data. For Microsoft products and services that requ | 312 | Accessing and deleting child data. For Microsoft products and services that requ | ||
| > | ire parental consent, parents can view and delete certain data about their child | > | ire parental consent, parents can view and delete certain data about their child | ||
| > | , such as browsing history, search history, location activity, and app usage by | > | , such as browsing history, search history, location activity, and app usage by | ||
| > | signing into the parent’s privacy dashboard. | > | signing into the parent’s privacy dashboard. | ||
| n | 314 | Some Microsoft products, including Xbox, also have their own in-product controls | n | 313 | Some Microsoft products, including XBOX, also have their own in-product controls |
| > | . Please note that a parent’s ability to access and/or delete their child’s pers | > | . Please note that a parent’s ability to access and/or delete their child’s pers | ||
| > | onal information may vary depending on the laws where they’re located. For more | > | onal information may vary depending on the laws where they’re located. For more | ||
| > | details on controlling data within Microsoft products, visit our Privacy Frequen | > | details on controlling data within Microsoft products, visit our Privacy Frequen | ||
| > | tly Asked Questions (FAQs). | > | tly Asked Questions (FAQs). | ||
| 315 | If your child’s account is not part of your Microsoft Family group and you do no | 314 | If your child’s account is not part of your Microsoft Family group and you do no | ||
| > | t have access to their activity on your privacy dashboard, submit a request rela | > | t have access to their activity on your privacy dashboard, submit a request rela | ||
| > | ted to your child’s data through the privacy support form. The privacy team will | > | ted to your child’s data through the privacy support form. The privacy team will | ||
| > | ask for account verification before fulfilling the request. We process authenti | > | ask for account verification before fulfilling the request. We process authenti | ||
| > | cated deletion requests within 30 days of receipt. | > | cated deletion requests within 30 days of receipt. | ||
| 316 | To delete all your child’s personal information, request deletion of the child’s | 315 | To delete all your child’s personal information, request deletion of the child’s | ||
| > | account using the close your account form. Sign in to your child’s account, ens | > | account using the close your account form. Sign in to your child’s account, ens | ||
| > | ure the correct account is shown, and follow the instructions. See Learn more ab | > | ure the correct account is shown, and follow the instructions. See Learn more ab | ||
| > | out how to close a Microsoft account. | > | out how to close a Microsoft account. | ||
| 317 | After requesting account closure, the account is marked for deletion, but we wil | 316 | After requesting account closure, the account is marked for deletion, but we wil | ||
| > | l wait 60 days before permanently deleting the account in case you change your m | > | l wait 60 days before permanently deleting the account in case you change your m | ||
| > | ind or need to access information. After 60 days, the account will be permanentl | > | ind or need to access information. After 60 days, the account will be permanentl | ||
| > | y deleted. | > | y deleted. | ||
| n | 318 | For more information on Xbox features, in-product controls, and the associated p | n | 317 | For more information on XBOX features, in-product controls, and the associated p |
| > | ersonal data collection, use, and disclosure, please see the Xbox section of thi | > | ersonal data collection, use, and disclosure, please see the XBOX section of thi | ||
| > | s privacy statement. | > | s privacy statement. | ||
| 319 | View Summary | 318 | View Summary | ||
| 320 | Learn more | 319 | Learn more | ||
| 321 | Back to top | 320 | Back to top | ||
| 335 | Advertising helps us provide, support, and improve some of our products. Ads may | 334 | Advertising helps us provide, support, and improve some of our products. Ads may | ||
| > | be shown based on your current interactions with us, as well as personalized us | > | be shown based on your current interactions with us, as well as personalized us | ||
| > | ing information about you over time. You can opt out of receiving personalized a | > | ing information about you over time. You can opt out of receiving personalized a | ||
| > | ds through our personalized ads and offers page and can opt out of sharing data | > | ds through our personalized ads and offers page and can opt out of sharing data | ||
| > | with third parties for personalized ads by visiting our third-party ad settings | > | with third parties for personalized ads by visiting our third-party ad settings | ||
| > | page. Microsoft receives and responds to the Global Privacy Control (GPC) browse | > | page. Microsoft receives and responds to the Global Privacy Control (GPC) browse | ||
| > | r opt-out signal. | > | r opt-out signal. | ||
| 336 | Advertising helps us provide, support, and improve some of our products. Microso | 335 | Advertising helps us provide, support, and improve some of our products. Microso | ||
| > | ft does not use what you say in email, human-to-human chat, video calls or voice | > | ft does not use what you say in email, human-to-human chat, video calls or voice | ||
| > | mail, or your documents, photos, or other personal files stored on your device | > | mail, or your documents, photos, or other personal files stored on your device | ||
| > | or cloud storage to target ads to you. We use other data for advertising on Micr | > | or cloud storage to target ads to you. We use other data for advertising on Micr | ||
| > | osoft and third-party properties. | > | osoft and third-party properties. | ||
| 337 | Ads may be shown that relate to the current interaction you are having with us, | 336 | Ads may be shown that relate to the current interaction you are having with us, | ||
| > | such as your Copilot conversations (including files you share); your current loc | > | such as your Copilot conversations (including files you share); your current loc | ||
| > | ation; transactions; product usage; search queries; or the content you’re viewin | > | ation; transactions; product usage; search queries; or the content you’re viewin | ||
| > | g. For example, if you search “pizza places in Seattle” on Bing, you may see ads | > | g. For example, if you search “pizza places in Seattle” on Bing, you may see ads | ||
| > | for local restaurants in Seattle in your search results. | > | for local restaurants in Seattle in your search results. | ||
| n | 338 | Where permitted, ads can also be personalized using information about you collec | n | 337 | Where permitted, ads can also be personalized using information about you collec |
| > | ted over time, like demographic data, location, search queries, interests, purch | > | ted over time, like demographic data, location, search queries, interests, purch | ||
| > | ase history, favorites, usage of our products and sites, and information from ad | > | ase history, favorites, usage of our products and sites, and information from ad | ||
| > | vertisers and partners. We call these kinds of ads "personalized advertising." F | > | vertisers and partners. We call these kinds of ads "personalized advertising." F | ||
| > | or example, viewing gaming content on xbox.com may result in you later seeing ga | > | or example, viewing gaming content on XBOX.com may result in you later seeing ga | ||
| > | me ads on MSN. | > | me ads on MSN. | ||
| 339 | Personalized ads use cookies combined with information we collect when your brow | 338 | Personalized ads use cookies combined with information we collect when your brow | ||
| > | ser interacts with our sites (like your IP address.) Data from cookies will not | > | ser interacts with our sites (like your IP address.) Data from cookies will not | ||
| > | be used for personalized ads if you opt-out of receiving such ads. To learn more | > | be used for personalized ads if you opt-out of receiving such ads. To learn more | ||
| > | about Microsoft’s use of data to deliver personalized advertising and to opt ou | > | about Microsoft’s use of data to deliver personalized advertising and to opt ou | ||
| > | t of receiving personalized advertising from Microsoft, please visit our persona | > | t of receiving personalized advertising from Microsoft, please visit our persona | ||
| > | lized ads & offers settings page, and see our Opting Out section below. | > | lized ads & offers settings page, and see our Opting Out section below. | ||
| 340 | Certain products have their own personalized ads settings. For example, if you’r | 339 | Certain products have their own personalized ads settings. For example, if you’r | ||
| > | e signed in with your Microsoft account, subject to your privacy settings, we us | > | e signed in with your Microsoft account, subject to your privacy settings, we us | ||
| > | e your online activity in Microsoft Edge to show you personalized ads. You can a | > | e your online activity in Microsoft Edge to show you personalized ads. You can a | ||
| > | djust your Edge privacy settings under Microsoft Edge > Settings > Privacy and S | > | djust your Edge privacy settings under Microsoft Edge > Settings > Privacy and S | ||
| > | ervices. In Windows, if the advertising ID is enabled in your Windows privacy se | > | ervices. In Windows, if the advertising ID is enabled in your Windows privacy se | ||
| > | ttings, third parties can access and use it to deliver ads in apps. | > | ttings, third parties can access and use it to deliver ads in apps. | ||
| 341 | Further details regarding our advertising-related uses of data: | 340 | Further details regarding our advertising-related uses of data: | ||
| 390 | The Microsoft Copilot website and app (on Windows, Mac, iOS, and Android) are th | 389 | The Microsoft Copilot website and app (on Windows, Mac, iOS, and Android) are th | ||
| > | e core of the consumer Copilot experience, where you can search the web, create | > | e core of the consumer Copilot experience, where you can search the web, create | ||
| > | content, and interact with features like Copilot Vision, as well as let Microsof | > | content, and interact with features like Copilot Vision, as well as let Microsof | ||
| > | t Copilot interact with other apps, services, and websites to take actions on yo | > | t Copilot interact with other apps, services, and websites to take actions on yo | ||
| > | ur behalf. When you use Microsoft Copilot, it will use your prompts, location, l | > | ur behalf. When you use Microsoft Copilot, it will use your prompts, location, l | ||
| > | anguage, and related settings to provide helpful responses and improve services | > | anguage, and related settings to provide helpful responses and improve services | ||
| > | (including to provide relevant advertising). | > | (including to provide relevant advertising). | ||
| 391 | For signed-in users in some markets, Microsoft Copilot can use your conversation | 390 | For signed-in users in some markets, Microsoft Copilot can use your conversation | ||
| > | history to personalize your experience. You can opt-out of personalization at a | > | history to personalize your experience. You can opt-out of personalization at a | ||
| > | ny time. Microsoft Copilot also uses prompts and related data to provide and imp | > | ny time. Microsoft Copilot also uses prompts and related data to provide and imp | ||
| > | rove services, including relevant advertising. You can manage your prompt histor | > | rove services, including relevant advertising. You can manage your prompt histor | ||
| > | y in product and on the Microsoft Privacy Dashboard, and can adjust your locatio | > | y in product and on the Microsoft Privacy Dashboard, and can adjust your locatio | ||
| > | n, language, and other additional privacy settings in product. For more informat | > | n, language, and other additional privacy settings in product. For more informat | ||
| > | ion about these capabilities and your choices, see the Microsoft Copilot FAQ. | > | ion about these capabilities and your choices, see the Microsoft Copilot FAQ. | ||
| 392 | We will also use your conversation data to monitor performance, troubleshoot and | 391 | We will also use your conversation data to monitor performance, troubleshoot and | ||
| > | fix bugs and issues, prevent abuse, and to provide and improve Microsoft Copilo | > | fix bugs and issues, prevent abuse, and to provide and improve Microsoft Copilo | ||
| > | t. In some markets, this data can help train our AI models in Microsoft Copilot | > | t. In some markets, this data can help train our AI models in Microsoft Copilot | ||
| > | unless you opt out. Learn more about your choices and data protection here. Plea | > | unless you opt out. Learn more about your choices and data protection here. Plea | ||
| > | se also review the Transparency Note for Microsoft Copilot for information on ou | > | se also review the Transparency Note for Microsoft Copilot for information on ou | ||
| > | r safety practices and our efforts to ensure that Copilot is consistent with our | > | r safety practices and our efforts to ensure that Copilot is consistent with our | ||
| > | Responsible AI principles. | > | Responsible AI principles. | ||
| n | 393 | Microsoft Copilot also appears in other Microsoft products like Microsoft Edge a | n | 392 | Microsoft Copilot also appears in other Microsoft products like Microsoft Edge a |
| > | nd Xbox. In these cases, data is generally used according to each product’s prim | > | nd XBOX. In these cases, data is generally used according to each product’s prim | ||
| > | ary uses. For more information, see the Microsoft Edge and Xbox sections of this | > | ary uses. For more information, see the Microsoft Edge and XBOX sections of this | ||
| > | privacy statement. | > | privacy statement. | ||
| 394 | If you use Microsoft Copilot in third-party products and services, such as messa | 393 | If you use Microsoft Copilot in third-party products and services, such as messa | ||
| > | ging platforms, Microsoft processes your data as described here, but the third p | > | ging platforms, Microsoft processes your data as described here, but the third p | ||
| > | arty’s privacy policies and data processing activities may also apply. | > | arty’s privacy policies and data processing activities may also apply. | ||
| 395 | Microsoft 365 Copilot is a consumer Copilot offering available to Microsoft 365 | 394 | Microsoft 365 Copilot is a consumer Copilot offering available to Microsoft 365 | ||
| > | Family and Microsoft 365 Personal subscribers. When integrated with Microsoft 36 | > | Family and Microsoft 365 Personal subscribers. When integrated with Microsoft 36 | ||
| > | 5, Copilot handles data as described in the Productivity and Communications sect | > | 5, Copilot handles data as described in the Productivity and Communications sect | ||
| > | ion of this privacy statement. | > | ion of this privacy statement. | ||
| 396 | For enterprise customers, Microsoft 365 Copilot offers enhanced data protection | 395 | For enterprise customers, Microsoft 365 Copilot offers enhanced data protection | ||
| > | and customization. Data is collected and used as described in the Enterprise and | > | and customization. Data is collected and used as described in the Enterprise and | ||
| > | Developer Products section. | > | Developer Products section. | ||
| 467 | Essential services. There are a set of services that are essential to how Micros | 466 | Essential services. There are a set of services that are essential to how Micros | ||
| > | oft 365 and Office function and cannot be disabled. For example, the licensing s | > | oft 365 and Office function and cannot be disabled. For example, the licensing s | ||
| > | ervice that confirms that you are properly licensed to use Microsoft 365 is esse | > | ervice that confirms that you are properly licensed to use Microsoft 365 is esse | ||
| > | ntial. Required service data is collected and sent to Microsoft, regardless of a | > | ntial. Required service data is collected and sent to Microsoft, regardless of a | ||
| > | ny other settings that you have configured. See Essential Services for more info | > | ny other settings that you have configured. See Essential Services for more info | ||
| > | rmation. | > | rmation. | ||
| 468 | Required service data for connected experiences. As you use a connected experien | 467 | Required service data for connected experiences. As you use a connected experien | ||
| > | ce, required service data necessary to deliver our cloud-based connected experie | > | ce, required service data necessary to deliver our cloud-based connected experie | ||
| > | nces is sent to and processed by Microsoft. | > | nces is sent to and processed by Microsoft. | ||
| 469 | Required service data can include information related to the operation of the co | 468 | Required service data can include information related to the operation of the co | ||
| > | nnected experience that is needed to keep the underlying service secure, up to d | > | nnected experience that is needed to keep the underlying service secure, up to d | ||
| > | ate, and performing as expected. If you choose to use a connected experience tha | > | ate, and performing as expected. If you choose to use a connected experience tha | ||
| > | t analyzes your content — for example Translate in Word — the text you typed and | > | t analyzes your content — for example Translate in Word — the text you typed and | ||
| > | selected to translate is also sent and processed to provide you with the connec | > | selected to translate is also sent and processed to provide you with the connec | ||
| > | ted experience. Your text and the translation are not stored by our service. See | > | ted experience. Your text and the translation are not stored by our service. See | ||
| > | Required service data for more information. | > | Required service data for more information. | ||
| n | 470 | Using device capabilities. Some Microsoft 365 applications make use of your devi | n | 469 | Using device capabilities. Some Microsoft 365 applications make use of your devi |
| > | ce capabilities using certain features. In PowerPoint, for example, the presenta | > | ce capabilities using certain features. In PowerPoint, for example, the presenta | ||
| > | tion recording feature can access your device microphone and camera to record pr | > | tion recording feature can access your device microphone and camera to record pr | ||
| > | esentations with audio and video. Your device microphone is also accessed via th | > | esentations with audio and video. Your device microphone is also accessed via th | ||
| > | e Record audio feature and when using Speaker Coach. When creating a PowerPoint | > | e Record audio feature and when using Speaker Coach. When creating a PowerPoint | ||
| > | presentation, you can also use the Screenshot and Screen clipping features to ca | > | presentation, you can also use the Screenshot and Screen clipping features to ca | ||
| > | pture screen contents. Some Microsoft 365 applications, including PowerPoint, Wo | > | pture screen contents. When using the Screenshot feature in the Sticky Notes exp | ||
| > | rd, and OneNote, provide Dictate, a connected experience which lets you use spee | > | erience, you can capture content from the active window of other apps on your de | ||
| > | ch-to-text to draft content using your microphone. In Word and OneNote, the Tran | > | vice and insert it into your note. You can then view, edit, and annotate the cap | ||
| > | scribe connected experience converts speech recorded directly in the app using y | > | tured content within Sticky Notes. Some Microsoft 365 applications, including Po | ||
| > | our microphone or using a speech audio recording to a text transcript with each | > | werPoint, Word, and OneNote, provide Dictate, a connected experience which lets | ||
| > | speaker individually separated. OneNote can also insert photos or record video u | > | you use speech-to-text to draft content using your microphone. In Word and OneNo | ||
| > | sing your camera. All Microsoft 365 apps along with To Do and Whiteboard have sh | > | te, the Transcribe connected experience converts speech recorded directly in the | ||
| > | aring functionality that accesses your contacts to allow you to share your docum | > | app using your microphone or using a speech audio recording to a text transcrip | ||
| > | ents with others in your contacts list. Applications will not access your device | > | t with each speaker individually separated. OneNote can also insert photos or re | ||
| > | capabilities until you begin using the feature. | > | cord video using your camera. All Microsoft 365 apps along with To Do and Whiteb | ||
| > | oard have sharing functionality that accesses your contacts to allow you to shar | ||||
| > | e your documents with others in your contacts list. Applications will not access | ||||
| > | your device capabilities until you begin using the feature. | ||||
| 471 | You can manage your microphone and camera access settings in the Windows Privacy | 470 | You can manage your microphone and camera access settings in the Windows Privacy | ||
| > | Settings menu. Go to Start > Settings > Privacy or Privacy & Security. To learn | > | Settings menu. Go to Start > Settings > Privacy or Privacy & Security. To learn | ||
| > | more about how to control your privacy settings in apps, see Windows privacy se | > | more about how to control your privacy settings in apps, see Windows privacy se | ||
| > | ttings that apps use. | > | ttings that apps use. | ||
| 472 | Back to top | 471 | Back to top | ||
| 473 | Microsoft Family Safety | 472 | Microsoft Family Safety | ||
| n | 474 | The Microsoft Family Safety M365 product allows a family group to connect throug | n | 473 | The Microsoft Family Safety M365 product allows a family group to connect throug |
| > | h the Microsoft Family Safety app on their Windows, Xbox, or mobile devices. Ple | > | h the Microsoft Family Safety app on their Windows, XBOX, or mobile devices. Ple | ||
| > | ase carefully review the information at Microsoft Family Safety if choosing to c | > | ase carefully review the information at Microsoft Family Safety if choosing to c | ||
| > | reate or join a family group. | > | reate or join a family group. | ||
| 475 | Microsoft Family Safety can help parents and guardians through tools such as dig | 474 | Microsoft Family Safety can help parents and guardians through tools such as dig | ||
| > | ital content filtering, screen time limits, spending for Microsoft and Xbox stor | > | ital content filtering, screen time limits, spending for Microsoft and XBOX stor | ||
| > | es, setting age limits for apps and games, and location sharing. To learn about | > | es, setting age limits for apps and games, and location sharing. To learn about | ||
| > | how Microsoft collects and uses children’s data, see the Collection of data from | > | how Microsoft collects and uses children’s data, see the Collection of data from | ||
| > | children section of the Privacy Statement. If you are using Microsoft Family Sa | > | children section of the Privacy Statement. If you are using Microsoft Family Sa | ||
| > | fety in Windows, see the Windows security and safety features section of the Pri | > | fety in Windows, see the Windows security and safety features section of the Pri | ||
| > | vacy Statement for more information. | > | vacy Statement for more information. | ||
| 476 | To enable Family Safety controls on a child account, the child account must be p | 475 | To enable Family Safety controls on a child account, the child account must be p | ||
| > | art of a family group. Accounts that require parental consent to be created are | > | art of a family group. Accounts that require parental consent to be created are | ||
| > | automatically included as part of the family group of the individual who consent | > | automatically included as part of the family group of the individual who consent | ||
| > | ed to the child account’s creation. For accounts that do not require parental co | > | ed to the child account’s creation. For accounts that do not require parental co | ||
| > | nsent to be created, the parent or guardian must add the account to their family | > | nsent to be created, the parent or guardian must add the account to their family | ||
| > | group in order to use Family Safety controls. | > | group in order to use Family Safety controls. | ||
| 477 | When you have enabled family activity reporting for a child, Microsoft will coll | 476 | When you have enabled family activity reporting for a child, Microsoft will coll | ||
| > | ect details about how the child uses their devices, such as search, web, app, an | > | ect details about how the child uses their devices, such as search, web, app, an | ||
| > | d game activity, and provide parents with reports of that child's online activit | > | d game activity, and provide parents with reports of that child's online activit | ||
| > | ies. Activity reports are routinely deleted from Microsoft servers. | > | ies. Activity reports are routinely deleted from Microsoft servers. | ||
| 478 | Certain Family Safety features, such as Location Sharing, Drive Safety, Share Dr | 477 | Certain Family Safety features, such as Location Sharing, Drive Safety, Share Dr | ||
| > | ives, Places, and Location Alerts, will use your location information when enabl | > | ives, Places, and Location Alerts, will use your location information when enabl | ||
| > | ed. When you have enabled Location Sharing, for instance, your device will uploa | > | ed. When you have enabled Location Sharing, for instance, your device will uploa | ||
| > | d location data to the cloud and share it with others in your family group. Micr | > | d location data to the cloud and share it with others in your family group. Micr | ||
| > | osoft retains only your last known location as part of the Location Sharing feat | > | osoft retains only your last known location as part of the Location Sharing feat | ||
| > | ure. When you enable Drive Safety, your location will be used to record your dri | > | ure. When you enable Drive Safety, your location will be used to record your dri | ||
| > | ving habits, such as whether you are driving within the speed limits, if you’re | > | ving habits, such as whether you are driving within the speed limits, if you’re | ||
| > | using your phone while driving, and if you accelerate or brake suddenly. These r | > | using your phone while driving, and if you accelerate or brake suddenly. These r | ||
| > | eports will be uploaded to the cloud, and you can choose to share your drive rep | > | eports will be uploaded to the cloud, and you can choose to share your drive rep | ||
| > | orts with your family group. You can turn off these location features at any tim | > | orts with your family group. You can turn off these location features at any tim | ||
| > | e in the Family Safety settings. You can manage your device’s location data on t | > | e in the Family Safety settings. You can manage your device’s location data on t | ||
| > | he Microsoft Privacy Dashboard. Learn more about Family Safety and your location | > | he Microsoft Privacy Dashboard. Learn more about Family Safety and your location | ||
| > | data. | > | data. | ||
| 638 | When Personalized offers is on, Windows may use your required diagnostic data to | 637 | When Personalized offers is on, Windows may use your required diagnostic data to | ||
| > | personalize offers. This data may include information about your device, its se | > | personalize offers. This data may include information about your device, its se | ||
| > | ttings and capabilities, and whether it is performing properly. If you have deci | > | ttings and capabilities, and whether it is performing properly. If you have deci | ||
| > | ded to share optional diagnostic data, the data used to personalize offers may a | > | ded to share optional diagnostic data, the data used to personalize offers may a | ||
| > | lso include information about how you use apps and features, plus additional inf | > | lso include information about how you use apps and features, plus additional inf | ||
| > | ormation about the health of your device. We may also use information about your | > | ormation about the health of your device. We may also use information about your | ||
| > | device and your activity to personalize offers locally on your device, even whe | > | device and your activity to personalize offers locally on your device, even whe | ||
| > | n the data does not leave your device. We do not use the content of crash dumps, | > | n the data does not leave your device. We do not use the content of crash dumps, | ||
| > | speech, typing, or inking input data for personalizing offers. | > | speech, typing, or inking input data for personalizing offers. | ||
| 639 | In addition to information about your device and how you use it, including Windo | 638 | In addition to information about your device and how you use it, including Windo | ||
| > | ws diagnostic data, we may use or combine the following data from other Microsof | > | ws diagnostic data, we may use or combine the following data from other Microsof | ||
| > | t products and your account with Windows diagnostic data to personalize offers: | > | t products and your account with Windows diagnostic data to personalize offers: | ||
| 640 | Web activity, if you give Microsoft Edge permission to collect your web activity | 639 | Web activity, if you give Microsoft Edge permission to collect your web activity | ||
| > | for personalized search, ads, and news. | > | for personalized search, ads, and news. | ||
| n | 641 | Info about your use of other Microsoft products and services, including Microsof | n | 640 | Info about your use of other Microsoft products and services, including Microsof |
| > | t Bing, Microsoft 365, Xbox, and Microsoft websites, such as MSN.com. | > | t Bing, Microsoft 365, XBOX, and Microsoft websites, such as MSN.com. | ||
| 642 | Subscription and purchase history. | 641 | Subscription and purchase history. | ||
| 643 | Data from third-party websites which may be shared with Microsoft. | 642 | Data from third-party websites which may be shared with Microsoft. | ||
| 644 | We may also use information about your interactions with tips, recommendations, | 643 | We may also use information about your interactions with tips, recommendations, | ||
| > | and promotions to provide and improve the personalized offers and similar messag | > | and promotions to provide and improve the personalized offers and similar messag | ||
| > | es in other Microsoft products. | > | es in other Microsoft products. | ||
| 801 | Learn more | 800 | Learn more | ||
| 802 | Back to top | 801 | Back to top | ||
| 803 | Entertainment and related services | 802 | Entertainment and related services | ||
| n | 804 | Entertainment and related services like Xbox, Microsoft Store, and MSN power ric | n | 803 | Entertainment and related services like XBOX, Microsoft Store, and MSN power ric |
| > | h experiences and enable you to access a variety of content, applications and ga | > | h experiences and enable you to access a variety of content, applications and ga | ||
| > | mes. We collect and use your information depending on how you use these services | > | mes. We collect and use your information depending on how you use these services | ||
| > | to fuel your experience – for example, we collect your unique identifiers, info | > | to fuel your experience – for example, we collect your unique identifiers, info | ||
| > | rmation about how you interact with in these services, who you chat with, what c | > | rmation about how you interact with in these services, who you chat with, what c | ||
| > | ontent you upload, and products you search for and buy. See below for more detai | > | ontent you upload, and products you search for and buy. See below for more detai | ||
| > | ls about these services, their features, and how they use data. | > | ls about these services, their features, and how they use data. | ||
| 805 | Entertainment and related services like Xbox, Microsoft Store, and MSN power ric | 804 | Entertainment and related services like XBOX, Microsoft Store, and MSN power ric | ||
| > | h experiences and enable you to access a variety of content, applications and ga | > | h experiences and enable you to access a variety of content, applications and ga | ||
| > | mes. We collect and use your information depending on how you use these services | > | mes. We collect and use your information depending on how you use these services | ||
| > | to fuel your experience – for example, we collect your unique identifiers, info | > | to fuel your experience – for example, we collect your unique identifiers, info | ||
| > | rmation about how you interact with in these services, who you chat with, what c | > | rmation about how you interact with in these services, who you chat with, what c | ||
| > | ontent you upload, and products you search for and buy. See below for more detai | > | ontent you upload, and products you search for and buy. See below for more detai | ||
| > | ls about these services, their features, and how they use data. | > | ls about these services, their features, and how they use data. | ||
| 806 | Xbox | 805 | XBOX | ||
| 807 | The Xbox network is the online gaming and entertainment service from Microsoft t | 806 | The XBOX network is the online gaming and entertainment service from Microsoft t | ||
| > | hat consists of software and enables online experiences across different platfor | > | hat consists of software and enables online experiences across different platfor | ||
| > | ms. This service lets you find and play games, view content, and connect with fr | > | ms. This service lets you find and play games, view content, and connect with fr | ||
| > | iends on Xbox and other gaming and social networks. | > | iends on XBOX and other gaming and social networks. | ||
| 808 | When you sign up for an Xbox profile, we assign you a gamertag (a public nicknam | 807 | When you sign up for an XBOX profile, we assign you a gamertag (a public nicknam | ||
| > | e) and a unique identifier. When you sign in on Xbox devices, apps, and services | > | e) and a unique identifier. When you sign in on XBOX devices, apps, and services | ||
| > | , the data we collect about your use is stored using your identifiers. Depending | > | , the data we collect about your use is stored using your identifiers. Depending | ||
| > | on your jurisdiction, you may need to verify your age or identity to access som | > | on your jurisdiction, you may need to verify your age or identity to access som | ||
| > | e services or features. If we ask you to verify your age or identity, please ref | > | e services or features. If we ask you to verify your age or identity, please ref | ||
| > | er to the accompanying notice for details about what data is collected and how i | > | er to the accompanying notice for details about what data is collected and how i | ||
| > | t is used, and for information about our third-party verification provider. In s | > | t is used, and for information about our third-party verification provider. In s | ||
| > | ome cases, we reference the length of your account as well as age signals we rec | > | ome cases, we reference the length of your account as well as age signals we rec | ||
| > | eive from operating systems or app stores to better understand your age. If we a | > | eive from operating systems or app stores to better understand your age. If we a | ||
| > | re unable to verify your age or identity it may cause us to change your settings | > | re unable to verify your age or identity it may cause us to change your settings | ||
| > | or access to certain features. | > | or access to certain features. | ||
| 809 | Children under 13 years old or as otherwise specified in your jurisdiction need | 808 | Children under 13 years old or as otherwise specified in your jurisdiction need | ||
| > | parental or guardian consent to create an Xbox profile and use the Xbox network. | > | parental or guardian consent to create an XBOX profile and use the XBOX network. | ||
| > | When setting up an Xbox profile for your child, you’ll sign in with your own Mi | > | When setting up an XBOX profile for your child, you’ll sign in with your own Mi | ||
| > | crosoft account to confirm you’re an adult organizer in your family group. | > | crosoft account to confirm you’re an adult organizer in your family group. | ||
| 810 | Xbox consoles are devices you can use to find and play games, movies, music, and | 809 | XBOX consoles are devices you can use to find and play games, movies, music, and | ||
| > | other digital entertainment. When you sign in to Xbox experiences—in apps or on | > | other digital entertainment. When you sign in to XBOX experiences—in apps or on | ||
| > | a console—we also assign a unique identifier to your device. When your Xbox con | > | a console—we also assign a unique identifier to your device. When your XBOX con | ||
| > | sole is connected to the internet, for instance, and you sign in to the console, | > | sole is connected to the internet, for instance, and you sign in to the console, | ||
| > | we identify which console and which version of the console’s operating system y | > | we identify which console and which version of the console’s operating system y | ||
| > | ou’re using. | > | ou’re using. | ||
| 811 | Data we collect about your use of Xbox services, games, apps, and consoles inclu | 810 | Data we collect about your use of XBOX services, games, apps, and consoles inclu | ||
| > | des: | > | des: | ||
| 812 | When you sign in and sign out of Xbox, any purchases you make, and content you o | 811 | When you sign in and sign out of XBOX, any purchases you make, and content you o | ||
| > | btain. | > | btain. | ||
| 813 | Which games you play and apps you use, your game progress, achievements, play ti | 812 | Which games you play and apps you use, your game progress, achievements, play ti | ||
| > | me per game, and other play statistics. | > | me per game, and other play statistics. | ||
| n | 814 | Performance data about Xbox consoles, Xbox Game Pass and other Xbox apps, the Xb | n | 813 | Performance data about XBOX consoles, XBOX Game Pass and other XBOX apps, the XB |
| > | ox network, connected accessories, and your network connection, including any so | > | OX network, connected accessories, and your network connection, including any so | ||
| > | ftware or hardware errors. | > | ftware or hardware errors. | ||
| 815 | Content you add, upload, or share through the Xbox network, including text, pict | 814 | Content you add, upload, or share through the XBOX network, including text, pict | ||
| > | ures, and video you capture in games and apps. | > | ures, and video you capture in games and apps. | ||
| 816 | Social activity, including chat data and interactions with other gamers, and con | 815 | Social activity, including chat data and interactions with other gamers, and con | ||
| > | nections you make (friends you add and people who follow you) on the Xbox networ | > | nections you make (friends you add and people who follow you) on the XBOX networ | ||
| > | k. | > | k. | ||
| 817 | If you sign in to use Xbox on another device capable of accessing the Xbox netwo | 816 | If you sign in to use XBOX on another device capable of accessing the XBOX netwo | ||
| > | rk, and that device includes a storage device (hard drive or memory unit), usage | > | rk, and that device includes a storage device (hard drive or memory unit), usage | ||
| > | data will be stored on the storage device and sent to Microsoft the next time y | > | data will be stored on the storage device and sent to Microsoft the next time y | ||
| > | ou sign in to Xbox, even if you’ve been playing offline. | > | ou sign in to XBOX, even if you’ve been playing offline. | ||
| 818 | Data we collect enables us to provide you with our services and with curated exp | 817 | Data we collect enables us to provide you with our services and with curated exp | ||
| > | eriences. This includes connecting you to games, content, and services, as well | > | eriences. This includes connecting you to games, content, and services, as well | ||
| > | as presenting you with offers, discounts, and recommendations. To change your se | > | as presenting you with offers, discounts, and recommendations. To change your se | ||
| > | ttings for these recommendations, visit the Xbox online safety and privacy setti | > | ttings for these recommendations, visit the XBOX online safety and privacy setti | ||
| > | ngs page. | > | ngs page. | ||
| 819 | We collect limited information about children, including their name, birthdate, | 818 | We collect limited information about children, including their name, birthdate, | ||
| > | email address, and region. When you create your child’s Xbox profile, you consen | > | email address, and region. When you create your child’s XBOX profile, you consen | ||
| > | t to Microsoft collecting, using, and sharing their information, including their | > | t to Microsoft collecting, using, and sharing their information, including their | ||
| > | personal data, based on their Xbox network privacy and communication settings. | > | personal data, based on their XBOX network privacy and communication settings. | ||
| > | Your child’s privacy settings start at the most restrictive level by default | > | Your child’s privacy settings start at the most restrictive level by default. | ||
| 820 | Camera and Microphone. While using Xbox, you can use the device’s capabilities s | 819 | Camera and Microphone. While using XBOX, you can use the device’s capabilities s | ||
| > | uch as the microphone, camera, and screen recording to improve your gaming exper | > | uch as the microphone, camera, and screen recording to improve your gaming exper | ||
| > | ience. | > | ience. | ||
| 821 | Xbox diagnostic data. Diagnostic data has two categories: required and optional. | 820 | XBOX diagnostic data. Diagnostic data has two categories: required and optional. | ||
| > | If your child uses an Xbox console, only the minimum required diagnostic data i | > | If your child uses an XBOX console, only the minimum required diagnostic data i | ||
| > | s sent to Microsoft to help keep Xbox safe, secure, and performing as expected. | > | s sent to Microsoft to help keep XBOX safe, secure, and performing as expected. | ||
| > | Optional diagnostic data collection is turned off for child accounts. Please see | > | Optional diagnostic data collection is turned off for child accounts. Please see | ||
| > | the Diagnostic data section for more information. | > | the Diagnostic data section for more information. | ||
| 822 | Learn more at Manage settings for optional data sharing. | 821 | Learn more at Manage settings for optional data sharing. | ||
| 823 | Game captures. Any player in a multiplayer game session can record video (game c | 822 | Game captures. Any player in a multiplayer game session can record video (game c | ||
| > | lips) and capture screenshots of their view of the game play. Other players’ gam | > | lips) and capture screenshots of their view of the game play. Other players’ gam | ||
| > | e clips and screenshots can capture your in-game character and gamertag during t | > | e clips and screenshots can capture your in-game character and gamertag during t | ||
| > | hat session. If a player captures game clips, they might also capture audio chat | > | hat session. If a player captures game clips, they might also capture audio chat | ||
| > | , depending on their settings. | > | , depending on their settings. | ||
| n | 824 | Captioning. During Xbox real-time (“party”) chat, players may activate a voice-t | n | 823 | Captioning. During XBOX real-time (“party”) chat, players may activate a voice-t |
| > | o-text feature that lets them view that chat as text. If a player activates this | > | o-text feature that lets them view that chat as text. If a player activates this | ||
| > | feature, all voice communication in the party is captioned for the player. Micr | > | feature, all voice communication in the party is captioned for the player. Micr | ||
| > | osoft uses the resulting text data to provide captioning of chat for players who | > | osoft uses the resulting text data to provide captioning of chat for players who | ||
| > | need it. This data may also be used to provide a safe gaming environment and en | > | need it. This data may also be used to provide a safe gaming environment and en | ||
| > | force the Community Standards for Xbox as well as the other purposes described i | > | force the Community Standards for XBOX as well as the other purposes described i | ||
| > | n this statement. | > | n this statement. | ||
| 825 | Xbox data viewable by others. Your gamertag, game and play statistics, achieveme | 824 | XBOX data viewable by others. Your gamertag, game and play statistics, achieveme | ||
| > | nts, presence (whether you are currently signed in to Xbox), content you share, | > | nts, presence (whether you are currently signed in to XBOX), content you share, | ||
| > | and other data about your activity on Xbox can be seen by: | > | and other data about your activity on XBOX can be seen by: | ||
| 826 | Other players signed in to Xbox. | 825 | Other players signed in to XBOX. | ||
| 827 | Customers of third-party services you’ve linked your profile to. | 826 | Customers of third-party services you’ve linked your profile to. | ||
| n | 828 | Other services associated with Xbox (including those of partner companies). | n | 827 | Other services associated with XBOX (including those of partner companies). |
| 829 | Your gamertag and scores that show on game leaderboards are considered public an | 828 | Your gamertag and scores that show on game leaderboards are considered public an | ||
| > | d cannot be hidden. For other data, you can adjust your privacy settings on cons | > | d cannot be hidden. For other data, you can adjust your privacy settings on cons | ||
| > | oles and at Xbox.com to limit or block what is shared with the public or with fr | > | oles and at XBOX.com to limit or block what is shared with the public or with fr | ||
| > | iends. | > | iends. | ||
| 830 | On the Xbox network, your child’s online presence (defaulted to “friends”), game | 829 | On the XBOX network, your child’s online presence (defaulted to “friends”), game | ||
| > | rtag, gameplay statistics, and achievements are visible to other players. Depend | > | rtag, gameplay statistics, and achievements are visible to other players. Depend | ||
| > | ing on your child’s safety settings, they might share information when playing o | > | ing on your child’s safety settings, they might share information when playing o | ||
| > | r communicating with others on the Xbox network. You can manage these settings t | > | r communicating with others on the XBOX network. You can manage these settings t | ||
| > | o control what is shared. | > | o control what is shared. | ||
| 831 | Learn more at Xbox online safety and privacy settings. | 830 | Learn more at XBOX online safety and privacy settings. | ||
| 832 | Xbox data shared with game and apps publishers and developers. When you use an X | 831 | XBOX data shared with game and apps publishers and developers. When you use an X | ||
| > | box online game or any network-connected app on your Xbox console, PC, or mobile | > | BOX online game or any network-connected app on your XBOX console, PC, or mobile | ||
| > | device, the publisher of that game or app has access to data to help the publis | > | device, the publisher of that game or app has access to data to help the publis | ||
| > | her deliver, support, and improve its product. This data includes: your Xbox use | > | her deliver, support, and improve its product. This data includes: your XBOX use | ||
| > | r identifier; gamertag; limited account info such as country and age range; data | > | r identifier; gamertag; limited account info such as country and age range; data | ||
| > | about your in-game communications; any Xbox enforcement activity; game-play ses | > | about your in-game communications; any XBOX enforcement activity; game-play ses | ||
| > | sions (for example, moves made in-game, types of vehicles used in-game); your pr | > | sions (for example, moves made in-game, types of vehicles used in-game); your pr | ||
| > | esence on the Xbox network; the time you spend playing the game or app; rankings | > | esence on the XBOX network; the time you spend playing the game or app; rankings | ||
| > | , statistics, gamer profiles, avatars, or gamerpics; friends lists; activity fee | > | , statistics, gamer profiles, avatars, or gamerpics; friends lists; activity fee | ||
| > | ds for official clubs you belong to; official club memberships; and any content | > | ds for official clubs you belong to; official club memberships; and any content | ||
| > | you create or submit in the game or app. To stop sharing game or app data with a | > | you create or submit in the game or app. To stop sharing game or app data with a | ||
| > | publisher, remove its games or app from all devices where you have installed th | > | publisher, remove its games or app from all devices where you have installed th | ||
| > | em. Some publisher access to your data may be revoked at https://microsoft.com/c | > | em. Some publisher access to your data may be revoked at https://microsoft.com/c | ||
| > | onsent | > | onsent. | ||
| 833 | Third-party publishers and developers of games and apps have their own distinct | 832 | Third-party publishers and developers of games and apps have their own distinct | ||
| > | and independent relationship with users and their collection and usage of person | > | and independent relationship with users and their collection and usage of person | ||
| > | al data is subject to their specific privacy policies. You should carefully revi | > | al data is subject to their specific privacy policies. You should carefully revi | ||
| > | ew their policies to determine how they use your data. You may find their polici | > | ew their policies to determine how they use your data. You may find their polici | ||
| > | es linked from game or app detail pages in the Microsoft Store. | > | es linked from game or app detail pages in the Microsoft Store. | ||
| 834 | Learn more at Data Sharing with Games and Apps. | 833 | Learn more at Data Sharing with Games and Apps. | ||
| n | 835 | AI-enhanced features. Xbox offers optional AI-enhanced features, including our S | n | 834 | AI-enhanced features. XBOX offers optional AI-enhanced features, including our S |
| > | upport Virtual Agents and Game assist. To provide a response, these AI-enhanced | > | upport Virtual Agents and Game assist. To provide a response, these AI-enhanced | ||
| > | features use your voice or text-based prompt, publicly-available support article | > | features use your voice or text-based prompt, publicly-available support article | ||
| > | s, and other relevant data described in the “Personal data we collect” section o | > | s, and other relevant data described in the “Personal data we collect” section o | ||
| > | r within the feature. Additional privacy settings are available within certain X | > | r within the feature. Additional privacy settings are available within certain X | ||
| > | box AI-enhanced features, including Game assist. You can view, export, or delete | > | BOX AI-enhanced features, including Game assist. You can view, export, or delete | ||
| > | your chats with Game assist in the Copilot section on the Microsoft privacy das | > | your chats with Game assist in the Copilot section on the Microsoft privacy das | ||
| > | hboard. | > | hboard. | ||
| 836 | Family settings. You can use the Xbox Family Settings app to manage your child’s | 835 | Family settings. You can use the XBOX Family Settings app to manage your child’s | ||
| > | experience on the Xbox Network such as spending for the Microsoft and Xbox stor | > | experience on the XBOX Network such as spending for the Microsoft and XBOX stor | ||
| > | es, viewing your child’s Xbox activity, and setting age ratings and screen time | > | es, viewing your child’s XBOX activity, and setting age ratings and screen time | ||
| > | limits. Xbox-specific Family Safety settings will apply on Xbox console or via X | > | limits. XBOX-specific Family Safety settings will apply on XBOX console or via X | ||
| > | box on PC or mobile device but may not be applied on other platforms. | > | BOX on PC or mobile device but may not be applied on other platforms. | ||
| 837 | Learn more about managing Xbox profiles at Xbox online safety and privacy settin | 836 | Learn more about managing XBOX profiles at XBOX online safety and privacy settin | ||
| > | gs. | > | gs. | ||
| 838 | For more information about Microsoft’s collection of data from children, includi | 837 | For more information about Microsoft’s collection of data from children, includi | ||
| > | ng Xbox, please see the Collection of data from children section of this privacy | > | ng XBOX, please see the Collection of data from children section of this privacy | ||
| > | statement. | > | statement. | ||
| 839 | Safety. In order to help make the Xbox network a safe gaming environment and enf | 838 | Safety. In order to help make the XBOX network a safe gaming environment and enf | ||
| > | orce the Community Standards for Xbox, we may collect and review voice, text, im | > | orce the Community Standards for XBOX, we may collect and review voice, text, im | ||
| > | ages, videos and in-game content (such as game clips you upload, conversations y | > | ages, videos and in-game content (such as game clips you upload, conversations y | ||
| > | ou have, and things you post in clubs and games). | > | ou have, and things you post in clubs and games). | ||
| 840 | Anti-cheat and fraud prevention. Providing a fair gameplay environment is import | 839 | Anti-cheat and fraud prevention. Providing a fair gameplay environment is import | ||
| > | ant to us. We prohibit cheating, hacking, account stealing, and any other unauth | > | ant to us. We prohibit cheating, hacking, account stealing, and any other unauth | ||
| > | orized or fraudulent activity when you use an Xbox online game or any network-co | > | orized or fraudulent activity when you use an XBOX online game or any network-co | ||
| > | nnected app on your Xbox console, PC, or mobile device. In order to detect and p | > | nnected app on your XBOX console, PC, or mobile device. In order to detect and p | ||
| > | revent fraud and cheating, we may use anti-cheat and fraud prevention tools, app | > | revent fraud and cheating, we may use anti-cheat and fraud prevention tools, app | ||
| > | lications, and other technologies. Such technologies may create digital signatur | > | lications, and other technologies. Such technologies may create digital signatur | ||
| > | es (known as “hashes”) using certain information collected from your Xbox consol | > | es (known as “hashes”) using certain information collected from your XBOX consol | ||
| > | e, PC, or mobile device, and how you use that device. This can include informati | > | e, PC, or mobile device, and how you use that device. This can include informati | ||
| > | on about the browser, device, activities, game identifiers, and operating system | > | on about the browser, device, activities, game identifiers, and operating system | ||
| > | . | > | . | ||
| 841 | Legacy. | 840 | Legacy. | ||
| n | 842 | Xbox 360. This Xbox console collects limited required diagnostic data to keep yo | n | 841 | XBOX 360. This XBOX console collects limited required diagnostic data to keep yo |
| > | ur console functioning as expected while using a console connected to the Xbox n | > | ur console functioning as expected while using a console connected to the XBOX n | ||
| > | etwork. | > | etwork. | ||
| 843 | Kinect. The Kinect sensor is a combination of camera, microphone, and infrared s | 842 | Kinect. The Kinect sensor is a combination of camera, microphone, and infrared s | ||
| > | ensor that can enable motions and voice to be used to control gameplay for title | > | ensor that can enable motions and voice to be used to control gameplay for title | ||
| > | s that support it. Learn more about Kinect at Xbox Kinect and Privacy. | > | s that support it. Learn more about Kinect at XBOX Kinect and Privacy. | ||
| 844 | Back to top | 843 | Back to top | ||
| 845 | Microsoft Store | 844 | Microsoft Store | ||
| t | 846 | Microsoft Store is an online service, accessible via digital storefronts on the | t | 845 | Microsoft Store is an online service, accessible via digital storefronts on the |
| > | web, PC, Xbox consoles, and the Xbox App, that enables you to browse, download, | > | web, PC, XBOX consoles, and the XBOX App, that enables you to browse, download, | ||
| > | purchase, rate, and review apps, games, subscriptions, in-app extras and add-ons | > | purchase, rate, and review apps, games, subscriptions, in-app extras and add-ons | ||
| > | , and other digital content for devices such as PCs, tablets, Xbox consoles, mob | > | , and other digital content for devices such as PCs, tablets, XBOX consoles, mob | ||
| > | ile devices, and others. | > | ile devices, and others. | ||
| 847 | We collect information about your interactions with Microsoft Store, including: | 846 | We collect information about your interactions with Microsoft Store, including: | ||
| > | the products you browse, search for, view, add to wish lists or shopping carts, | > | the products you browse, search for, view, add to wish lists or shopping carts, | ||
| > | acquire, subscribe to, purchase, install, update, use, delete, uninstall, or for | > | acquire, subscribe to, purchase, install, update, use, delete, uninstall, or for | ||
| > | which you request customer support; your product-viewing settings and preferenc | > | which you request customer support; your product-viewing settings and preferenc | ||
| > | es; and any ratings, reviews, or problem reports you submit. Your Microsoft acco | > | es; and any ratings, reviews, or problem reports you submit. Your Microsoft acco | ||
| > | unt is linked to your ratings and reviews, and the name and/or picture associate | > | unt is linked to your ratings and reviews, and the name and/or picture associate | ||
| > | d with your Microsoft account may be shown with any review you post. Microsoft S | > | d with your Microsoft account may be shown with any review you post. Microsoft S | ||
| > | tore also uses your device’s region settings to present relevant content and mer | > | tore also uses your device’s region settings to present relevant content and mer | ||
| > | chandising, and your device identifier to manage product rights tied to your dev | > | chandising, and your device identifier to manage product rights tied to your dev | ||
| > | ice. Depending on your jurisdiction, you may need to verify your age to allow yo | > | ice. Depending on your jurisdiction, you may need to verify your age to allow yo | ||
| > | u to view or acquire certain age-restricted content on Microsoft Store. If we as | > | u to view or acquire certain age-restricted content on Microsoft Store. If we as | ||
| > | k you to verify your age, please refer to the accompanying notice for details ab | > | k you to verify your age, please refer to the accompanying notice for details ab | ||
| > | out what data is collected and how it is used, and for information about our thi | > | out what data is collected and how it is used, and for information about our thi | ||
| > | rd-party verification provider. | > | rd-party verification provider. | ||
| 848 | Permission for Microsoft Store apps. Many apps you install from Microsoft Store | 847 | Permission for Microsoft Store apps. Many apps you install from Microsoft Store | ||
| > | use specific hardware and software features of your device, which can require ac | > | use specific hardware and software features of your device, which can require ac | ||
| > | cess to your data. For example, a photo editing app might access your device's c | > | cess to your data. For example, a photo editing app might access your device's c | ||
| > | amera to let you take or access photos or videos stored on your device, and a re | > | amera to let you take or access photos or videos stored on your device, and a re | ||
| > | staurant guide might use your location to provide nearby recommendations. Inform | > | staurant guide might use your location to provide nearby recommendations. Inform | ||
| > | ation about the features that an app uses is provided in its product description | > | ation about the features that an app uses is provided in its product description | ||
| > | page in Microsoft Store. | > | page in Microsoft Store. | ||
| 849 | Many of the features used by apps installed from Microsoft Store can be turned o | 848 | Many of the features used by apps installed from Microsoft Store can be turned o | ||
| > | n or off through your device’s privacy settings. On Windows, in many cases, you | > | n or off through your device’s privacy settings. On Windows, in many cases, you | ||
| > | can choose which apps can use a particular feature. Go to Start > Settings > Pri | > | can choose which apps can use a particular feature. Go to Start > Settings > Pri | ||
| > | vacy or Privacy & Security, select the feature, and then adjust your app permiss | > | vacy or Privacy & Security, select the feature, and then adjust your app permiss | ||
| > | ions. | > | ions. | ||
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