Old version
July 11, 2026 13:45 UTC
f441c251830514f5a83e3398d892d775169e50249827f7ae34338762e14fe90c
CA-V-004747
New version
September 2, 2026 00:59 UTC
002e51a925a46dcc61ec0517e0a595339403a59dfdfd5c21db4b4a9c98da0da1
CA-V-006324
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Change Summary
In an update detected on September 2, 2026, Atlassian expanded its customer agreement to formally introduce Usage-Based Offerings as a distinct product category alongside its existing AI Offerings. The updated terms define Usage-Based Offerings, establish that Cloud Products may include access to them, reference separate Usage-Based Offering Terms available on Atlassian's website, and update the definition of 'Scope of Use' to encompass both Products and Usage-Based Offerings. The effective date of the agreement was also shifted from August 17, 2026 to October 1, 2026.
low severity
4 Sentences added
0 Sentences removed
4 Sentences modified
204 Sentences before
208 Sentences after
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BeforeAfter
5Atlassian Customer Agreement Download PDF Effective starting: August 17, 2026 This Agreement is between Customer and Atlassian. “ Customer ” means the entity on behalf of which this Agreement is accepted or, if that does not apply, the individual accepting this Agreement. “ Atlassian ” means the Atlassian entity that owns or operates the Products that Customer uses or accesses listed at https://www.atlassian.com/legal/product-terms.5Atlassian Customer Agreement Download PDF Effective starting: October 1, 2026 This Agreement is between Customer and Atlassian. “ Customer ” means the entity on behalf of which this Agreement is accepted or, if that does not apply, the individual accepting this Agreement. “ Atlassian ” means the Atlassian entity that owns or operates the Products that Customer uses or accesses listed at https://www.atlassian.com/legal/product-terms.
41Atlassian provides AI Offerings under the AI Terms . 5.41Atlassian provides AI Offerings under the AI Terms . 4.7 Usage-Based Offerings .
42Cloud Products may be, or include access to, Usage-Based Offerings.
43Atlassian provides Usage-Based Offerings under the Usage-Based Offering Terms . 5.
200Products also include Atlassian Apps. “ Product-Specific Terms ” means terms that apply only to certain Products or features, available at https://www.atlassian.com/legal/product-terms , including the AI Terms. “ Reseller ” means a partner authorized by Atlassian to resell Atlassian’s Products, Support and Advisory Services to customers “ Scope of Use ” means Customer’s entitlements to the Products.202Products also include Atlassian Apps. “ Product-Specific Terms ” means terms that apply only to certain Products or features, available at https://www.atlassian.com/legal/product-terms , including the AI Terms and Usage-Based Offering Terms. “ Reseller ” means a partner authorized by Atlassian to resell Atlassian’s Products, Support and Advisory Services to customers “ Scope of Use ” means Customer’s entitlements to the Products and Usage-Based Offerings.
201Such entitlements may be based on: (a) number of licenses, copies or instances, (b) entity, division, business unit, website, or field of use, (c) number and type of Users, (d) number of queries, requests or other usage-based subscription units, or (e) other restrictions or billable units. “ Security Measures ” means Atlassian’s security practices available at https://www.atlassian.com/legal/security-measures . “ Service Level Agreement ” means the service level commitments, if any, for a Cloud Product as described at https://www.atlassian.com/legal/sla . “ Software Products ” means Atlassian’s installed software products and any generally-available bug fixes, updates and upgrades it provides to Customer, including through Support. “ Subscription Term ” means the term for Customer’s use of or access to the Products and related Support and Advisory Services as identified in an Order. “ Support ” means the level of support for the Products corresponding to Customer’s Scope of Use, as identified in the Support Policy. “ Support Policy ” means the Atlassian support offerings documentation available at https://confluence.atlassian.com/support/atlassian-support-offerings-193299636.html . “ Third-Party Code Policy ” means Atlassian’s third-party code policy available at https://www.atlassian.com/legal/third-party-code-policy . “ User ” means any individual that Customer authorizes to use the Products.203Such entitlements may be based on: (a) number of licenses, copies or instances, (b) entity, division, business unit, website, or field of use, (c) number and type of Users, (d) number of queries, requests or other usage-based units, or (e) other restrictions or billable units. “ Security Measures ” means Atlassian’s security practices available at https://www.atlassian.com/legal/security-measures . “ Service Level Agreement ” means the service level commitments, if any, for a Cloud Product as described at https://www.atlassian.com/legal/sla . “ Software Products ” means Atlassian’s installed software products and any generally-available bug fixes, updates and upgrades it provides to Customer, including through Support. “ Subscription Term ” means the term for Customer’s use of or access to the Products and related Support and Advisory Services as identified in an Order. “ Support ” means the level of support for the Products corresponding to Customer’s Scope of Use, as identified in the Support Policy. “ Support Policy ” means the Atlassian support offerings documentation available at https://confluence.atlassian.com/support/atlassian-support-offerings-193299636.html . “ Third-Party Code Policy ” means Atlassian’s third-party code policy available at https://www.atlassian.com/legal/third-party-code-policy .
204" Usage-Based Offerings " means Usage-Based Offerings as described in the Usage-Based Offering Terms.
205" Usage-Based Offering Terms” means the Atlassian usage-based offering terms available at https://www.atlassian.com/legal/usage-based-offering-terms . “ User ” means any individual that Customer authorizes to use the Products.
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