Old version
April 19, 2026 06:12 UTC
914a5f8137e75fa1f082a7ceb9d3ba1d78009a2d7f2e64768b55a3328dee104e
CA-V-000709
New version
May 7, 2026 00:48 UTC
2e4e79ad6e55fcca822a0e4a92544b43888a9b314061ab759778d35d979c1fb5
CA-V-002320
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Change Summary
Indeed restructured its Terms of Service on May 7, 2026, updating how it organizes and describes its beta feature offerings. The company renamed or reorganized sections covering Indeed Pro, Mock Interviews, Career Scout, Talent Scout, Smart Screening, and the 'Apply For Me' tool. While the structural changes are significant (58 sentences added, 37 removed, 64 modified), the available diff context shows primarily section reordering rather than substantive changes to user rights or obligations.
low severity
58 Sentences added
37 Sentences removed
64 Sentences modified
1775 Sentences before
1796 Sentences after
Added
Removed
Modified
BeforeAfter
4Career Services 5.4Indeed Pro (Beta) 5.
5Indeed Pro (Beta) 6.5Mock Interviews (Beta) 6.
6Mock Interviews (Beta) 7.6Indeed Career Scout (Beta) 7.
7Indeed Career Scout (Beta) 8.7Indeed Talent Scout (Beta) 8.
8Indeed Talent Scout (Beta) 9.8Indeed Smart Screening (Beta) 9. ‘Apply For Me’ Tool (Beta) 10.
9Indeed Smart Screening (Beta) 10. ‘Apply For Me’ Tool (Beta) 11.Removed
14Career Services 5.13Indeed Pro (Beta) 5.
15Indeed Pro (Beta) 6.14Mock Interviews (Beta) 6.
16Mock Interviews (Beta) 7.15Indeed Career Scout (Beta) 7.
17Indeed Career Scout (Beta) 8.16Indeed Talent Scout (Beta) 8.
18Indeed Talent Scout (Beta) 9.17Indeed Smart Screening (Beta) 9. ‘Apply For Me’ Tool (Beta) 10.
19Indeed Smart Screening (Beta) 10. ‘Apply For Me’ Tool (Beta) 11.18Indeed Academy Section D: General Terms for All Users Section E: EU Digital Services Act (“DSA”) Section F: UK Online Safety Act (“OSA”) (UK Only) Indeed Affiliate Acceptable Use Policy AI and AEDT FAQ Privacy Policy Cookie Policy Your U.S. Privacy Rights Privacy FAQ Transparency Reporting Accessibility Data Processing Agreement SCHEDULE APPENDIX A Appendix B Terms of Service Last Updated: May 6, 2026 Introduction Welcome to Indeed.
20Indeed Academy Section D: General Terms for All Users Section E: EU Digital Services Act (“DSA”) Section F: UK Online Safety Act (“OSA”) (UK Only) Indeed Affiliate Acceptable Use Policy AI and AEDT FAQ Privacy Policy Cookie Policy Your U.S. Privacy Rights Privacy FAQ Transparency Reporting Accessibility Data Processing Agreement SCHEDULE APPENDIX A Appendix B Terms of Service Last Updated: April 14, 2026 Introduction Welcome to Indeed.Removed
27AS A JOB SEEKER, YOU MAY OPT OUT OF THE ARBITRATION AGREEMENT PURSUANT TO SECTION D.12(l) BELOW.25AS A JOB SEEKER, YOU MAY OPT OUT OF THE ARBITRATION AGREEMENT PURSUANT TO SECTION D.12(k) BELOW.
60Mapping Data: Any data, including Applicant Tracking System (ATS) API keys or credentials, that you provide to Indeed or our Third-Party Service provider(s) to sync your ATS with your Indeed account.
66Third-Party Service: Any function, product, or service offered and/or performed by a third-party company or individual that we link to or provide you access to through the Site.
146Indeed may reformat applications or messages.146Indeed may reformat applications or messages and may add attribution information to them (for example, in a file name or footer) so that Employers know they originated from Indeed.
213Data Shared With Employers (Credential Verification): Indeed may provide options for you to provide proof of your credentials (such as licenses or certifications) via a Third-Party Service (“Verification Vendors”).
214By using this optional service, you instruct and authorize the Verification Vendor to verify your credentials, and the Verification Vendor, Indeed, and their authorized agents to pass on verified results, to Employers upon your request.
215If a credential cannot be verified, Indeed will not share the results with the Employer; instead, the results will be provided only to you, and you will have the opportunity to provide additional information or request a correction from the Verification vendor.
216You will also receive a copy of any verification results at no charge to you.
217This service is provided for your convenience and is currently unavailable to users in New York and California.
218You may instead choose to manually provide credential information to Employers.
219Indeed simply passes on verified credentials and uploaded results and does not guarantee their accuracy, currency, or completeness.
220Indeed expressly disclaims any and all liability or damages for any errors in verification results or for an Employer’s reliance on them.
281For purposes of this section, all references to “you” or “your” shall mean you, the individual or organization accessing the Site in your capacity as an Employer. 1.289For purposes of this section, all references to “you” or “your” shall mean you, the individual or organization accessing the Site in your capacity as an Employer.
290By creating an account and agreeing to the Terms, you represent and warrant that any user who accesses or represents your Employer account or who takes action on your behalf on any part of the Site is also bound by the Terms.
291Further, you represent and agree that anyone who accesses or uses the Site through your Employer account is authorized by you to agree to the Terms (including the Arbitration Agreement below at SECTION D.12 ), to take actions on your behalf, and to agree to any additional terms or obligations that their actions entail.
292You accept full responsibility for any such use and agree not to give access to anyone you do not authorize to take actions and agree on your behalf. 1.
366The job card is a structured summary or snapshot of a Job Ad. 4.377The job card is a structured summary or snapshot of a Job Ad. Employer Branding Suite (“EBS”): General: EBS may include Employer Branding Hub, Spotlight Pages, Review Intelligence, Branded Boost, and Employer Branding Ads (“EBA”).
378If certain features, such as EBA, are not available in your market they will be excluded from your purchase of EBS.
379Review Intelligence is available in English only.
380EBA: You authorise Indeed to use any images or branding uploaded to Company Pages for EBA campaigns.
381You will not have final sign-off or approval of EBA campaigns and you authorize Indeed to manage such campaigns on your behalf and to choose targeting criteria, advertisement wording, and images.
382You represent and warrant that use of such images by Indeed and/or Glassdoor will not violate any law or infringe on the rights of any third party.
383Billing and Cancellation: If you purchase an EBS annual subscription that automatically renews, you agree that your subscription will automatically renew and Indeed will charge you on a recurring basis as set out in the IO until you cancel your subscription and such cancellation goes into effect, which may not be until the next billing cycle.
384To cancel your EBS annual subscription auto renewal without incurring any charges, contact your sales representative or customer services representative at least 30 days prior to your renewal date.
385PAYMENTS ARE NONREFUNDABLE AND NO REFUNDS OR CREDITS WILL BE ISSUED.
386White Labeled Apply: Indeed may offer some Employers the opportunity to purchase our White Labeled Apply product, subject to the payment terms specified in an IO.
387White Labeled Apply is a branding product that displays Employer branding within the “Apply with Indeed” experience on Employer career sites or ATSs. To use White Labeled Apply, you must: enable Indeed Apply for your jobs; enable “Apply with Indeed” in accordance with its integration guide requirements ; and facilitate White Labeled Apply by providing Indeed with your Employer brand materials.
388Any content you provide to Indeed to create and provide a White Labeled Apply experience is considered User Content under the Terms. 4.
393Your Content and Screening Process: Whether you are using the Site directly or through any ATS, you are responsible for the contents of your emails, application form, screener questions or their format, criteria you set for inviting candidates to interview, Company Pages that you create, update, or manage, any messages that you send through Indeed Apply or otherwise, and your application and screening process.415Your Content, Sourcing and Screening Process: Whether you are using the Site directly or through any ATS, you are responsible for the contents of your instructions, emails, application form, screener questions or their format, criteria you set for sourcing, inviting candidates to apply, interview, Company Pages that you create, update, or manage, any messages that you send through Indeed Apply, AI powered sourcing, or otherwise, and your application, sourcing and screening process.
394You are responsible for ensuring that your selection criteria are job-related and consistent with business necessity, for selecting alternative criteria when appropriate, that you do not pose “disability-related inquiries” or medical inquiries in violation of the law, and that you do not screen out people with disabilities or members of any protected category under the law.416Indeed may enable AI-powered sourcing features for certain jobs or within certain products as indicated on the Site (such as Sourcing Assistant or Recruiting Assistant).
395You agree that Indeed is not responsible for your User Content or hiring practices and disclaims all liability for such content or practices, including as to whether such content or practices are legal.417These sourcing features use artificial intelligence and machine learning models (including third-party large language models) to support Employer candidate management needs.
418AI- powered sourcing is provided solely as a tool for you to use as you see fit, and Indeed does not have authority to make employment decisions on your behalf.
419You agree to use any such tool only with appropriate oversight and meaningful human review.
420You agree that no such feature is a decision making system about applicants.
421You are responsible for ensuring that your instructions, sourcing, and selection criteria are job-related and consistent with business necessity, for selecting alternative criteria when appropriate, that you do not pose “disability-related inquiries” or medical inquiries in violation of the law, and that your instructions or criteria do not screen out people with disabilities or members of any protected category under the law.
422You agree that Indeed may in its discretion moderate, reject or remove (in part or all of) your User content, it is not responsible for your User Content or hiring practices and disclaims all liability for such content or practices, including as to whether such content or practices are legal.
406Candidate Summaries and Display: Indeed offers Candidate Summaries, using information from both the Job Seeker and your Job Description.433Candidate Summaries and Display: Indeed may offer Candidate Summaries, using information from both the Job Seeker and your Job Description.
409Indeed may verify Job Seeker skills or certifications, but does not guarantee accuracy of these verifications.Removed
441Credential Verification: For certain jobs requiring specific credentials (such as professional licenses or certifications), you may require Job Seekers to provide proof of such credentials.
442Job Seekers have the option to provide this information via a third-party verification service or by uploading their own evidence.
443Use of third-party verification is optional for the Job Seeker.
444Any verification results or materials represent a snapshot of information at the time of collection which the Job Seeker has requested Indeed to include with their application.
445Indeed does not guarantee such information is accurate, current, or complete.
446This feature is unavailable for remote positions or Job Ads in New York or California.
447By enabling or using this feature, you certify that credential verification will not be the sole basis for determining whether to hire a Job Seeker but solely an indicator of how to proceed with additional diligence for such a Job Seeker.
448You agree that credential verifications are for convenience only and do not relieve you of your responsibility to independently verify all credentials.
449By enabling this feature, you represent that requested credentials are job-related and consistent with business necessity.
450You further agree to comply with all applicable equal employment opportunity laws and adverse action procedures, and will not take adverse action against a Job Seeker based on their choice to manually upload evidence rather than using a third-party verification service.
442Indeed does not guarantee the accuracy of such labels. 6.478Indeed does not guarantee the accuracy of such labels.
479Third-Party Service and Your ATS : Indeed may provide the option to use a Third-Party Service to perform functions or services related to your ATS, including to access your ATS to sync certain data with your Indeed account.
480By using a Third-Party Service to perform those functions or services, you authorize Indeed and the Third-Party Service to access and use such data (including any ATS API keys or credentials provided to Indeed or its Third-Party Service providers) (collectively, “Mapping Data”) for the purpose of performing your requested functions or services.
481You are solely responsible for collecting all necessary authorizations (if any) from all relevant individuals or entities (including any ATS and other third parties, employees, and job applicants/candidates) to share Mapping Data with Indeed and Third-Party Services.
482By granting Indeed the right to use the Mapping Data for the intended purpose, you represent and warrant that: (a) you have the right to permit Indeed and Third-Party Services to use and access the Mapping Data for the intended purpose; (b) you have the necessary authorizations from all relevant individuals or entities to share the Mapping Data; and (c) all data provided by you or on your behalf in connection with the Third-Party Service is accurate, lawful, and does not infringe any third-party rights.
483You agree to indemnify, defend, and hold Indeed, its Affiliates, and Third-Party Services harmless from any and all losses, claims (including third party and direct claims), damages, actions, suits, demands, judgments, settlements, liabilities, and costs and expenses (including attorneys’ fees and costs) arising out of or related to: (a) the sharing of the Mapping Data or any other data provided by you or on your behalf in connection with the Third-Party Service; (b) any accessed or retrieved Personal Data; (c) data processed by Indeed or Third-Party Services on your behalf; or (d) your breach of representations and warranties regarding Mapping Data. 6.
506This includes free and sponsored job postings, targeted ads, Employer Branding Ads (“EBA”) or organizing hiring events.547This includes free and sponsored job postings, targeted ads, EBA or organizing hiring events.
618EBA, formerly known as Indeed Targeted Ads : EBA may be sponsored (generally Pay Per Impression), and Indeed may in its sole discretion include EBA at no additional cost when you sponsor a Job Ad. EBA are also provided on the Glassdoor platform, and subject to the Glassdoor Terms of Use , except that these Indeed Ads Program Terms will govern in the event of a conflict.659EBA : EBA may be sponsored (generally Pay Per Impression), and Indeed may in its sole discretion include EBA at no additional cost when you sponsor a Job Ad. EBA are also provided on the Glassdoor platform, and subject to the Glassdoor Terms of Use , except that these Indeed Ads Program Terms will govern in the event of a conflict.
733Career Services General : Indeed may offer you, via the Site or third-party vendors, resume review, resume scan, offer coaching, live video consulting sessions, writing services, general career guidance, or other consultation services (collectively, “Career Services”).Removed
734If you access or use Career Services, in addition to the Terms, you agree to be bound by these Career Services Terms.Removed
735Career Services are provided for informational purposes only and Indeed is not responsible and disclaims all liability for actions taken or not taken based on contents of Career Services.Removed
736You are not guaranteed job interviews, placement, or any particular outcome from using these services.Removed
737You further understand that in providing any Career Services, Indeed is not acting as a job placement agency or staffing firm (unless otherwise expressly noted by Indeed).Removed
738You may only use Career Services for advice concerning your own resume, offer, or employment situation and not another person’s.Removed
739When filling out forms associated with Career Services, you agree to provide complete and accurate information.Removed
740Any information you upload through the forms, including a resume, constitutes User Content and shall be treated in accordance with any User Content sections herein.Removed
741Engagement with Third Parties : Indeed’s Career Services may connect you with third-party career coaches or writers.Removed
742These individuals are not Indeed employees, and Indeed is not responsible for their advice or actions.Removed
743Do not share confidential information.Removed
744Indeed does not guarantee the quality of their guidance and is not liable for discussions with them.Removed
745Live video services in Career Services use a video platform created by a third party, Whereby.Removed
746By using any feature of Career Services that involves live video services, you acknowledge Whereby’s Privacy Policy .Removed
747Payment and Cancellation Generally: To the extent that you use a paid Career Services offering, you shall be charged as indicated on the Site.Removed
748Subject to the limited cancellation rights described below, refunds (if any) are at the absolute discretion of Indeed and only in the form Indeed finds appropriate in its sole discretion.Removed
749Indeed may cancel all or part of Career Services or we may suspend your access to Career Services at our sole discretion, at any time, with or without prior notice.Removed
750If you wish to terminate your use of Career Services, you may do so at any time.Removed
751Indeed may also, in its sole discretion, refuse to offer Career Services to anyone, without providing a reason.Removed
752Consumer’s Right to Cancel (British Columbia, Newfoundland, and Labrador, Canada) : The following cancellation provision is applicable only to Job Seekers who are residents of British Columbia and Newfoundland and Labrador, Canada and who have purchased a Career Services offering: You may cancel your purchase of Career Services from the day you enter into the contract until ten (10) days after you receive the services.Removed
753You do not need a reason to cancel.Removed
754If you do not receive the services within thirty (30) days of the date stated in the contract, you may cancel the contract within one (1) year of the contract date.Removed
755Any acceptance of delivery beyond the thirty (30) day threshold forfeits such rights.Removed
756You lose that right if you accept delivery after the 30 days.Removed
757There are other grounds for extended cancellation.Removed
758For more information, you may contact your provincial consumer affairs office.Removed
759If you cancel your purchase of Career Services, Indeed shall have fifteen (15) days to refund your money.Removed
760To cancel, please contact Indeed, Inc. at career-services@indeed.com. 5.Removed
816To cancel, please contact Apple . 6.829To cancel, please contact Apple . 5.
834For example, Mock Interviews will not affect your applications, but may influence which jobs you are matched with, the information displayed or saved in your Indeed Profile, or which job recommendations you receive. 7.847For example, Mock Interviews will not affect your applications, but may influence which jobs you are matched with, the information displayed or saved in your Indeed Profile, or which job recommendations you receive. 6.
853By generating or using AI-Generated Content, you adopt, confirm, and ratify it.866By generating or using AI-Generated Content, you adopt, confirm, and ratify it , and you become legally responsible for it for all purposes.
860Indeed can change, stop, or remove Career Scout or your access (fully or partially) at any time, without notice or obligation to you. 8.873Indeed can change, stop, or remove Career Scout or your access (fully or partially) at any time, without notice or obligation to you. 7.
897By generating or using AI-Generated Content (for example, by providing content to the Site or Talent Scout for the purpose of generating AI-Generated Content, or by adding AI-Generated Content to a job description or message), you adopt, confirm, and ratify it, and you become the speaker of that content for all purposes.910By generating or using AI-Generated Content (for example, by providing content to the Site or Talent Scout for the purpose of generating AI-Generated Content, or by adding AI-Generated Content to a job description or message), you adopt, confirm, and ratify it, and you become legally responsible for it for all purposes.
898You agree that Indeed provides an interactive computer service and shall not be treated as the publisher or speaker of AI-Generated Content, which is generated by a machine-learning model and may be provided by a third party.Removed
919Upon termination of the Talent Scout Terms or your use of Talent Scout, your license to access or use Talent Scout immediately expires. 9.931Upon termination of the Talent Scout Terms or your use of Talent Scout, your license to access or use Talent Scout immediately expires. 8.
922Smart Screening uses artificial intelligence and machine learning models (including third-party large language models) to support Employer hiring needs, including by providing an application match score and summary based on your job criteria and application information provided by the Job Seeker (including Job Seeker User Content and responses to your AI-guided follow-up questions); providing AI generated follow-up questions based on your job criteria for applicants to answer using video, audio, or text-based responses (this feature is currently named “AI Recruiter” which feature name may be subject to change from time to time as may be shown on the Site); and optional automated messaging tools.934Smart Screening uses artificial intelligence and machine learning models (including third-party large language models) to support Employer hiring needs, including by providing an application match score and summary based on your job criteria, your screening and scoring instructions, and application information provided by the Job Seeker (including Job Seeker User Content and responses to your AI-guided follow-up questions); and providing AI generated follow-up questions based on your job criteria for applicants to answer using video, audio, or text-based responses (this feature is currently named “AI Recruiter” though the name may change as shown on the Site).
926Choosing to share their validation results is entirely at the Job Seeker’s discretion,is based solely on information they provide, and excluded from their application score.938Choosing to share their validation results is entirely at the Job Seeker’s discretion, is based solely on information they provide, and excluded from their application score.
928You can choose to enable Smart Screening for certain jobs as indicated on the Site.940You can choose to activate Smart Screening for certain jobs as indicated on the Site.
929By enabling Smart Screening, candidate applications you receive will appear in your Indeed Employer Dashboard, your screener questions will sync to Indeed from your ATS, and responses to your voluntary demographic questions will be routed to your ATS.941By activating Smart Screening, candidate applications you receive will appear in your Indeed Employer Dashboard, your screener questions will sync to Indeed from your ATS, and responses to your voluntary demographic questions will be routed to your ATS.
933For every job for which you enable Smart Screening, you request Indeed to include an AI-powered match score and summary with each candidate application delivered to you, and you request Indeed to generate AI Recruiter questions for your job applicants based on your job criteria so that you can get to know your applicants better.945For every job for which you activate Smart Screening, you request Indeed to include an AI-powered match score and summary with each candidate application delivered to you, and you request Indeed to generate AI Recruiter questions for your job applicants based on your job criteria so that you can get to know your applicants better.
934You can update your screening criteria for any job using Smart Screening, and your updates will be used to generate candidate summaries.946You can update your screening criteria and scoring instructions for any job using Smart Screening, and your updates will be used to generate application scores and candidate summaries.
937AI Recruiter is automatically enabled for jobs for which you enable Smart Screening, but you can turn off AI Recruiter or Smart Screening at any time in your Employer Dashboard.949AI Recruiter is automatically enabled for jobs for which you activate Smart Screening, but you can turn off AI Recruiter or Smart Screening at any time in your Employer Dashboard.
960When you manually or automatically activate Smart Screening for your current or future jobs, you are solely responsible for ensuring that you are authorized to access those jobs and applications associated with your account.
952Employers, and not Indeed, decide which tools or features to use (including score-based automations).965Employers, and not Indeed, decide their own job requirements, screening and scoring instructions, which tools or features to use (including score-based automations), and which jobs to enroll for Smart Screening.
954You are responsible for ensuring that your selection criteria are job-related and consistent with business necessity, for selecting alternative criteria when appropriate, and that you do not screen out people with disabilities or members of any protected category under the law.967You are responsible: i) for ensuring that your selection criteria and scoring instructions are job-related and consistent with business necessity; ii) for selecting alternative criteria when appropriate; iii) and that you do not screen out people with disabilities or members of any protected category under the law.
955You agree that you shall: i) review Job Seeker application materials holistically; ii) consider recommendations such as scores, or AI Recruiter responses, each as only one of multiple factors in Job Seeker selection; and iii) maintain meaningful human involvement in all employment decisions.968You agree that you shall: i) review Job Seeker application materials holistically; ii) consider scores, candidate summaries, or AI Recruiter responses, each as only one of multiple factors in Job Seeker selection; and iii) maintain meaningful human involvement in all employment decisions.
990You agree to pay for all services purchased through your account (including applicable taxes), in accordance with the payment terms specified at the time of purchase and in Section D.8 Payment Terms. 10. ‘Apply For Me’ Tool (Beta) a.1003You agree to pay for all services purchased through your account (including applicable taxes), in accordance with the payment terms specified at the time of purchase and in Section D.8 Payment Terms. 9. ‘Apply For Me’ Tool (Beta) a.
991General: If you are a user in the United States or Canada and are 18 years of age or older, Indeed may offer you the opportunity to activate our ‘Auto Apply’Apply For Me’ tool.1004General: If you are a user in the United States or Canada and are 18 years of age or older, Indeed may offer you the opportunity to activate our ‘Apply For Me’ tool.
992Depending on availability, you may be able to select from two versions of this tool: ‘Submit For Me’ Auto Apply: Activating the ‘Submit For Me’ version of this tool enables applications to be auto-submitted to Job Ads based on your Profile information and job preferences.1005Depending on availability, you may be able to select from two versions of this tool: ‘Submit For Me’: Activating the ‘Submit For Me’ version of this tool enables applications to be auto-submitted to Job Ads based on your Profile information and job preferences.
1008Indeed reserves the right to modify, suspend, or terminate the Apply For Me tool, or your access to it, at any time without liability or prior obligation to you. 11.1021Indeed reserves the right to modify, suspend, or terminate the Apply For Me tool, or your access to it, at any time without liability or prior obligation to you. 10.
1247By generating or using AI-Generated Content (for example, by providing content to the Site for the purpose of generating AI-Generated Content, or by adding AI-Generated Content to a job description or resume), you adopt, confirm, and ratify it, and you become the speaker of that content for all purposes.1260By generating or using AI-Generated Content (for example, by providing content to the Site for the purpose of generating AI-Generated Content, or by adding AI-Generated Content to a job description or resume), you adopt, confirm, and ratify it, and you become legally responsible for it for all purposes.
1248You agree that Indeed provides an interactive computer service and shall not be treated as the publisher or speaker of AI-Generated Content, which is generated by a machine-learning model and may be provided by a third party.Removed
1265As a Job Seeker, you may opt out of this Arbitration Agreement by following the process described below in subsection 12(l) (“30-Day Opt-Out Period”).1277As a Job Seeker, you may opt out of this Arbitration Agreement by following the process described below in subsection 12(k) (“30-Day Opt-Out Period”).
1281You are agreeing to the Terms, including this Arbitration Agreement, for yourself as a Job Seeker for all of your Job Seeker accounts, and for yourself and the Employer for any Employer accounts to which you have access.
1270Additionally, this Arbitration Agreement is expressly intended to bind any third-party beneficiary of this Arbitration Agreement to the greatest extent possible under applicable law.1283Each User agrees with every other User that Arbitration Disputes are subject to this Arbitration Agreement.
1284For avoidance of doubt, the absence of a separate or direct contract between Users does not limit the applicability or enforceability of this Arbitration Agreement in regard to disputes between Users.
1285This Arbitration Agreement also applies to Arbitration Disputes between you and any third-party beneficiary.
1286Each User is an express intended third-party beneficiary of Indeed’s and every other User’s agreement to arbitrate Arbitration Disputes.
1287Express intended third-party beneficiaries also include: Indeed’s parents, subsidiaries, and affiliates; Indeed’s employees, agents, and contractors; all Third-Party Services (as defined in the “Definitions” section of the “ Introduction ” section of the Terms) and all third-party vendors or processors, including background check services, identity verification or fraud detection or bot mitigation services, license verification services, and payment processors.
1288All of these third-party beneficiaries may invoke and enforce this Arbitration Agreement to the maximum extent permitted by law, regardless of whether Indeed is a party to the Arbitration Dispute.
1279Nothing in this subsection is intended to, nor shall it, affect the terms and conditions under subsection 12(k) (“Mass Arbitration Procedures”) below.1297Nothing in this subsection is intended to, nor shall it, affect the terms and conditions under subsection 12(j) (“Mass Arbitration Procedures”) below.
1317If Informal Dispute Resolution does not resolve satisfactorily within 45 days after receipt of a Notice, you and Indeed agree that any party to the Arbitration Dispute may initiate arbitration.
1302If Informal Dispute Resolution does not resolve satisfactorily within 45 days after receipt of a Notice, you and Indeed agree that any party to the Arbitration Dispute may initiate arbitration.Removed
1304If there is a conflict between this Arbitration Agreement and the AAA Rules, this Arbitration Agreement governs to the extent permitted by the applicable AAA Rules. – If the Arbitration Dispute arises from or relates to you as a Job Seeker, or is otherwise a consumer dispute, the AAA’s Consumer Arbitration Rules and Fees in effect at the time of the arbitration will apply, as supplemented, where applicable, by the AAA Mass Arbitration Supplementary Rules.1322If there is a conflict between this Arbitration Agreement and the AAA Rules, this Arbitration Agreement governs to the extent permitted by the applicable AAA Rules. – If the Arbitration Dispute is between you as a Job Seeker and Indeed, or is otherwise a consumer dispute, the AAA’s Consumer Arbitration Rules and Fees in effect at the time of the arbitration will apply.
1306Additional information, including the AAA’s fee schedule and Mass Arbitration Supplementary Rules, are available at https://www.adr.org/industries/consumer/#rules-forms-and-fees . – If the Arbitration Dispute arises from or relates to you as any type of User other than a Job Seeker, or is otherwise a commercial dispute, the AAA’s Commercial Arbitration Rules and Fees in effect at the time of the arbitration will apply, as supplemented, where applicable, by the AAA Mass Arbitration Supplementary Rules.1324Additional information, including the AAA’s consumer fee schedule and Mass Arbitration Supplementary Rules, are available at https://www.adr.org/industries/consumer/#rules-forms-and-fees . – If the Arbitration Dispute is between you as an Employer and Indeed, or is otherwise a commercial dispute, the AAA’s Commercial Arbitration Rules and Fees in effect at the time of the arbitration will apply.
1308Additional information, including the AAA’s fee schedule, is available at https://www.adr.org/industries/commercial/#rules-forms-and-fees .1326Additional information, including the AAA’s commercial fee schedule, is available at https://www.adr.org/industries/commercial/#rules-forms-and-fees . – If the Arbitration Dispute is between a Job Seeker and an Employer, or is otherwise an employment dispute, the AAA’s Employment Arbitration Rules and Fees in effect at the time of the arbitration will apply.
1309If the AAA is unavailable to administer the arbitration, you and Indeed will engage in good faith to mutually agree on a different arbitration provider.1327The AAA Employment Arbitration Rules are available at https://www.adr.org/rules-forms-and-fees/employment .
1310If you and Indeed cannot agree, either party may apply to a court of competent jurisdiction with authority over the location where the arbitration will be conducted to appoint a neutral arbitrator who shall act under this Arbitration Agreement with the same force and effect as if such arbitrator had been specifically named herein.1328Additional information, including the AAA’s employment fee schedule, is available at https://www.adr.org/rules-forms-and-fees/employment .
1311To initiate arbitration, you or Indeed must file your demand for arbitration (“Demand”) with the AAA by following the procedures required by the AAA under the applicable rules identified above.1329If the AAA is unavailable to administer the arbitration, the parties to the Arbitration Dispute will engage in good faith to mutually agree on a different arbitration provider.
1330If the parties cannot agree, either party may apply to a court of competent jurisdiction with authority over the location where the arbitration will be conducted to appoint a neutral arbitrator who shall act under this Arbitration Agreement with the same force and effect as if such arbitrator had been specifically named herein.
1331To initiate arbitration, a party must file a demand for arbitration (“Demand”) with the AAA by following the procedures required by the AAA under the applicable rules identified above.
1320Nothing in this Arbitration Agreement prevents or excuses you or Indeed from exhausting administrative remedies by filing any charges or complaints required by any governmental agency (including the Equal Employment Opportunity Commission or similar state or local agency) before bringing an Arbitration Dispute in arbitration.1340Nothing in this Arbitration Agreement prevents or excuses any party from exhausting administrative remedies, if any, by filing any charges or complaints required by any governmental agency (including the Equal Employment Opportunity Commission or similar state or local agency) before bringing an Arbitration Dispute in arbitration.
1322You and Indeed agree that all materials, documents, and information exchanged during arbitration shall be kept confidential and shall not be shared with anyone except the attorneys, accountants, business advisors, or insurance providers or representatives of the parties to the Arbitration Dispute, provided that each such recipient agrees to maintain the confidentiality of all such materials, documents, and information.1342The parties agree that all materials, documents, and information exchanged during arbitration shall be kept confidential and shall not be shared with anyone except the attorneys, accountants, business advisors, or insurance providers or representatives of the parties to the Arbitration Dispute, provided that each such recipient agrees to maintain the confidentiality of all such materials, documents, and information.
1323Offer of Judgment.Removed
1324You and Indeed agree that at least 14 days before the date set for an arbitration hearing, any party may serve an offer in writing upon the other party to allow judgment on specified terms.Removed
1325If the offer made by one party is not accepted by the other party, and the other party fails to obtain a more favorable award, the other party shall not recover any post-offer costs to which they otherwise would be entitled and shall pay the offering party’s costs from the time of the offer.Removed
1329The arbitrator shall have exclusive authority to resolve any disputes regarding the interpretation, applicability, enforceability, revocability, scope, or validity of this Arbitration Agreement or any part of this Arbitration Agreement, except that only a court of competent jurisdiction (and not an arbitrator) shall have the exclusive authority to resolve any disputes regarding subsection 12(c) (“Waiver of Class and Other Non-Individualized Relief”) or subsection 12(k) (“Mass Arbitration Procedures”), including any argument that all or part of those subsections are unenforceable, illegal, void or voidable, or that those subsections have been breached.1346The arbitrator shall have exclusive authority to resolve any disputes regarding the interpretation, applicability, enforceability, revocability, scope, or validity of this Arbitration Agreement or any part of this Arbitration Agreement, except that only a court of competent jurisdiction (and not an arbitrator) shall have the exclusive authority to resolve any disputes regarding subsection 12(c) (“Waiver of Class and Other Non-Individualized Relief”) or subsection 12(j) (“Mass Arbitration Procedures”), including any argument that all or part of those subsections are unenforceable, illegal, void or voidable, or that those subsections have been breached.
1353For any Demand subject to these Mass Arbitration procedures, any applicable statute of limitations shall be tolled from the date the Demand is filed and shall remain tolled until either a party opts out of arbitration pursuant to subsection 12(k)(iv) (“Election to Proceed in Court”) above or, if no party opts out, 45 days after the completion of the Global Mediation.1370For any Demand subject to these Mass Arbitration procedures, any applicable statute of limitations shall be tolled from the date the Demand is filed and shall remain tolled until either a party opts out of arbitration pursuant to subsection 12(j)(iv) (“Election to Proceed in Court”) above or, if no party opts out, 45 days after the completion of the Global Mediation.
1356You and Indeed agree that Demands are “substantially similar” if they arise out of or relate to the same event(s) or factual scenario and raise the same or similar legal issue(s).1373The parties agree that Demands are “substantially similar” if they arise out of or relate to the same event(s) or factual scenario and raise the same or similar legal issue(s).
1357You and Indeed agree to cooperate in good faith with the AAA to implement the Mass Arbitration procedures, as well as any steps to minimize the time and costs of arbitration.1374The parties agree to cooperate in good faith with the AAA to implement the Mass Arbitration procedures, as well as any steps to minimize the time and costs of arbitration.
1358This subsection 12(k) (“Match Arbitration Procedures”) shall in no way be interpreted as authorizing or creating a class, collective, or representative arbitration or action. 30-Day Opt-Out Period.1375This subsection 12(j) (“Mass Arbitration Procedures”) shall in no way be interpreted as authorizing or creating a class, collective, or representative arbitration or action. 30-Day Opt-Out Period.
1360To be effective, you must send your Opt-Out Notice within 30 days after first accepting Terms that contain this Arbitration Agreement and you must use one of the following two methods: (1) complete the Opt-Out Notice form by providing all information required on the form and email it to arbitration-opt-out@indeed.com ; or (2) send an email to arbitration-opt-out@indeed.com that includes, in the following order, (a) a statement that “I am writing to provide notice that I’m opting out of the Arbitration Agreement in Indeed’s Terms of Service”, (b) your full name, (c) your mailing address, (d) your phone number, (e) all email address(es) associated with the Job Seeker account(s) for which you are opting out, and (f) the date of your Opt-Out Notice.1377To be effective, you must send your Opt-Out Notice within 30 days after first accepting Terms that contain this Arbitration Agreement.
1378Any Opt-Out Notice sent before acceptance of these Terms will have no effect.
1379To opt out, you must use one of the following two methods: (1) complete the Opt-Out Notice form by providing all information required on the form and email it to arbitration-opt-out@indeed.com ; or (2) send an email to arbitration-opt-out@indeed.com that includes, in the following order, (a) a statement that “I am writing to provide notice that I’m opting out of the Arbitration Agreement in Indeed’s Terms of Service”, (b) your full name, (c) your mailing address, (d) your phone number, (e) all email address(es) associated with the Job Seeker account(s) for which you are opting out, and (f) the date of your Opt-Out Notice.
1362You may only opt out of your own personal Job Seeker account(s) and cannot do so for any other individual.1381You may opt out for your own Job Seeker account(s) but cannot opt out for any other Job Seeker and cannot opt out for any Employer account(s).
1368You and Indeed agree that all applicable statutes of limitation will apply to arbitration in the same manner as those statutes of limitation would apply in the applicable court of competent jurisdiction, adjusted for the tolling provided for above in subsection 12(d) (“Informal Dispute Resolution”) and, if applicable, subsection 12(k) (“Mass Arbitration Procedures”), or it will be forever time barred.1387You and Indeed agree that all applicable statutes of limitation will apply to arbitration in the same manner as those statutes of limitation would apply in the applicable court of competent jurisdiction, adjusted for the tolling provided for above in subsection 12(d) (“Informal Dispute Resolution”) and, if applicable, subsection 12(j) (“Mass Arbitration Procedures”), or it will be forever time barred.
1370If Indeed makes any future material modification to this Arbitration Agreement, Indeed will notify you at least 14 days in advance and such modification will not apply to Arbitration Disputes that have arisen before the date the modification goes into effect or that are known to you or Indeed before that date.1389If Indeed makes any future material modification to this Arbitration Agreement, Indeed will notify you.
1390Such modification will go into effect 14 days after the notice or whenever you affirmatively accept the modified Terms, whichever occurs first.
1391Such modification will not apply to Arbitration Disputes that have arisen before the date the modification goes into effect.
1561Sponsored Jobs and Employer Branding Ads include “Ad Transparency Information”.1582Sponsored Jobs and EBA include “Ad Transparency Information”.
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