| Before | After | ||
|---|---|---|---|
| 36 | HubSpot Blogs Free Courses & Certifications Ebooks, Guides & More HubSpot Knowledge Base Tools Website Templates Developer Tools Services Onboarding Customer Training Migration Strategic Consulting Technical Consulting Hire a Solutions Partner About About About Us Careers Contact Us Investor Relations Management Team Start free or get a demo Log in English Select a language 日本語 Deutsch English Español Português Français High Contrast Customer Support Contact Sales Legal Center HUBSPOT CUSTOMER TERMS OF SERVICE Return to Legal Center Homepage Menu Scroll Left Scroll Right For Customers Show Submenu Legal Center for Customers HubSpot Customer Terms of Service Data Processing Agreement Product Specific Terms Product & Services Catalog HubSpot Beta Terms HubSpot Sensitive Data Terms Legal Center Archives For Partners Show Submenu Legal Center for Partners Solutions Partner Program Agreement Affiliate Program Agreement HubSpot Developer Terms Technology Partner Program Agreement HubSpot for Startups Partner Agreement HubSpot Certified Trainer Program HUG Program Agreement For Everyone Show Submenu Legal Center for Everyone Website Terms of Use Privacy Policy Cookie Policy Acceptable Use Policy Mutual Non Disclosure Agreement Last Modified: July 1, 2026 HubSpot Customer Terms of Service [Want a pdf copy? | 36 | HubSpot Blogs Free Courses & Certifications Ebooks, Guides & More HubSpot Knowledge Base Tools Website Templates Developer Tools Services Onboarding Customer Training Migration Strategic Consulting Technical Consulting Hire a Solutions Partner About About About Us Careers Contact Us Investor Relations Management Team Start free or get a demo Log in English Select a language 日本語 Deutsch English Español Português Français High Contrast Customer Support Contact Sales Legal Center HUBSPOT CUSTOMER TERMS OF SERVICE Return to Legal Center Homepage Menu Scroll Left Scroll Right For Customers Show Submenu Legal Center for Customers HubSpot Customer Terms of Service Data Processing Agreement Product Specific Terms Product & Services Catalog HubSpot Beta Terms HubSpot Sensitive Data Terms Legal Center Archives For Partners Show Submenu Legal Center for Partners Solutions Partner Program Agreement Affiliate Program Agreement HubSpot Developer Terms Technology Partner Program Agreement HubSpot for Startups Partner Agreement HubSpot Certified Trainer Program HUG Program Agreement For Everyone Show Submenu Legal Center for Everyone Website Terms of Use Privacy Policy Cookie Policy Acceptable Use Policy Mutual Non Disclosure Agreement Last Modified: April 14, 2026 HubSpot Customer Terms of Service [Want a pdf copy? |
| 53 | General Terms Last modified July 1, 2026 1. | 53 | General Terms Last modified April 14, 2026 1. |
| 93 | "Overages" means the additional fees incurred when you exceed your HubSpot Credits Limit, and configure your account to Pay-as-You-Go and incur Overages instead of automatically upgrading. | 93 | "Overages" means the additional fees incurred when you exceed your HubSpot Credits Limit, and configure your account to Pay-as-you-go and incur Overages instead of automatically upgrading. |
| 146 | Please review the Product Specific Terms for information on features available in Revenue Hub and other Subscription Services that may have different fee structures. | 146 | Please review the Product Specific Terms for information on features available in Commerce Hub and other Subscription Services that may have different fee structures. |
| 151 | Please review the Product Specific Terms for information on features available in Revenue Hub and other Subscription Services that have different fee adjustment notice requirements. 3.3 Payment of Fees. | 151 | Please review the Product Specific Terms for information on features available in Commerce Hub and other Subscription Services that have different fee adjustment notice requirements. 3.3 Payment of Fees. |
| 212 | If you are using the Subscription Service or receiving Consulting Services on behalf of another party, then you represent and warrant that you have all sufficient and necessary rights and permissions to do so. | 212 | If you are using the Subscription Service or receiving Consulting Services on behalf of another party, then you represent and warrant that you have all sufficient and necessary rights and permissions to do so. 5.2 Limits on HubSpot. |
| 213 | HubSpot Terms Tip: Visit the Product Specific Terms fo r more information on how we access and use your Customer Data, including to send emails through the Subscription Services and provide enrichment features. 5.2 Artificial Intelligence (“AI”). | 213 | We will use Customer Data in order to provide the Subscription Service and Consulting Services to you, as permitted by this Agreement, and as permitted by applicable law. 5.3 Data Practices. 5.3.1 Machine Learning and AI. |
| 214 | HubSpot's platform is built with AI embedded throughout, and AI capabilities are foundational to how our Subscription Services work. | — | Removed |
| 216 | We may also use Customer Data to train our AI models, subject to our obligations under the Agreement. | 215 | We may also use Customer Data to train our AI models in compliance with our obligations under the Agreement. |
| 217 | You may opt out of having your Customer Data used to train our AI models by updating your settings in your HubSpot account. | 216 | You may opt out of having your Customer Data used for this purpose by updating your settings in your HubSpot account. |
| 219 | HubSpot Terms Tip: Visit the “ Opt out of HubSpot's AI model training ” knowledge base article for more information. | 218 | HubSpot Terms Tip: Visit the “ Opt out of HubSpot's machine learning data use ” knowledge base article for more information. |
| 220 | O pting-out of HubSpot AI model training does not prevent you from using HubSpot AI features. 5.3 Protection of Customer Data. | 219 | For the avoidance of doubt, opting-out of HubSpot AI model training does not prevent you from using HubSpot AI features. 5.3.2 HubSpot Tracking Code and Customer Websites. |
| 221 | The terms of the DPA are incorporated by reference and will apply to the extent any Customer Data includes Personal Data. | 220 | You may choose to include the HubSpot tracking code designed to monitor digital interactions (the “HubSpot Tracking Code”) in Customer content you use in HubSpot, including your websites or digital properties (“Customer Websites”). |
| 222 | The DPA sets out how we process Personal Data in connection with the Subscription Services provided to you under this Agreement. | 221 | The HubSpot Tracking Code is available to use with or without HubSpot enrichment products; please refer to the Product Specific Terms for additional details. |
| 223 | We will maintain commercially appropriate administrative, physical, and technical safeguards to protect Personal Data as described in the DPA, including our Security Measures in Annex 2 of our DPA. 5.4 Regional Data Hosting. | 222 | We may use data collected through the HubSpot Tracking Code, which may include Personal Data such as IP addresses and other online identifiers (“Website Data”) to provide, maintain, append, improve, enhance, and develop our commercial dataset and Subscription Services. |
| 223 | The Controller-to-Controller terms of the DPA will not apply if you both (i) disable Intent data sharing collected from the HubSpot Tracking Code in your HubSpot account, and (ii) are not using enrichment products. | ||
| 224 | HubSpot Terms Tip: For more information about how we process Website Data, see our knowledge base article “ Install the HubSpot tracking code ”. 5.3.3 Privacy Policy. | ||
| 225 | For more information on these practices, please see our Privacy Policy . 5.4 Protection of Customer Data. | ||
| 226 | The terms of the DPA are hereby incorporated by reference and will apply to the extent any Customer Data includes Personal Data. | ||
| 227 | The DPA sets out how we will process Personal Data on your behalf in connection with the Subscription Services provided to you under this Agreement. | ||
| 228 | We will maintain commercially appropriate administrative, physical, and technical safeguards to protect Personal Data as described in the DPA, including our Security Measures in Annex 2 of our DPA. 5.5 Regional Data Hosting. | ||
| 226 | HubSpot Terms Tip: To confirm where your HubSpot account data is hosted, please see the HubSpot knowledge base article “ HubSpot Cloud Infrastructure and Data Hosting | Frequently Asked Questions ”. 5.4.1 Exclusions to Hosting Location. | 231 | HubSpot Terms Tip: To confirm where your HubSpot account data is hosted, please see the HubSpot knowledge base article “ HubSpot Cloud Infrastructure and Data Hosting | Frequently Asked Questions ”. 5.5.1 Exclusions to Hosting Location. |
| 228 | WE MAKE NO WARRANTY THAT A SPECIFIC HOSTING LOCATION WILL MEET YOUR DATA RESIDENCY REQUIREMENTS. 5.5 Data Transfers. | 233 | WE MAKE NO WARRANTY THAT A SPECIFIC HOSTING LOCATION WILL MEET YOUR DATA RESIDENCY REQUIREMENTS. 5.6 Data Transfers. |
| 229 | We and our Affiliates may transfer Personal Data to the United States and to other jurisdictions where HubSpot Affiliates and Sub-Processors have operations in connection with the Subscription Service in accordance with our DPA and our Privacy Policy . 5.6 Retention, Deletion and Retrieval of Customer Data. | 234 | We and our Affiliates may transfer Personal Data to the United States in connection with the Subscription Service in accordance with our DPA and our Privacy Policy . 5.7 Retention, Deletion and Retrieval of Customer Data. |
| 337 | Back Close Popular Features All Products and Features All Products and Features HubSpot AEO HubSpot AEO Free Meeting Scheduler App Free Meeting Scheduler App Breeze AI Tools Breeze AI Tools Email Tracking Software Email Tracking Software AI Content Writer AI Content Writer AI Website Generator AI Website Generator Email Marketing Software Email Marketing Software Lead Management Software Lead Management Software AI Prospecting Agent AI Prospecting Agent Free Website Builder Free Website Builder Landing Pages Landing Pages Free Online Form Builder Free Online Form Builder Free Chatbot Builder Free Chatbot Builder Free Live Chat Software Free Live Chat Software Marketing Analytics Marketing Analytics Free Landing Page Builder Free Landing Page Builder Free Web Hosting Free Web Hosting Free Tools See All Free Business Tools See All Free Business Tools AEO Grader AEO Grader AI Search Sensor AI Search Sensor Make My Persona Make My Persona Email Signature Generator Email Signature Generator Free Business Templates Free Business Templates Software Comparisons Library Software Comparisons Library Website Templates Website Templates Company About Us About Us Careers Careers Management Team Management Team Board of Directors Board of Directors Investor Relations Investor Relations Blog Blog Sustainability Sustainability Contact Us Contact Us Customers Customer Support Customer Support Join a Local User Group Join a Local User Group Partners All Partner Programs All Partner Programs Solutions Partner Program Solutions Partner Program Technology Partner Program Technology Partner Program HubSpot for Startups HubSpot for Startups Affiliate Program Affiliate Program Facebook Instagram Youtube Twitter Linkedin Reddit Tiktok Copyright © 2026 HubSpot, Inc. | 342 | Back Close Popular Features All Products and Features All Products and Features HubSpot AEO HubSpot AEO Free Meeting Scheduler App Free Meeting Scheduler App Agent Hub Agent Hub Email Tracking Software Email Tracking Software AI Content Writer AI Content Writer AI Website Generator AI Website Generator Email Marketing Software Email Marketing Software Lead Management Software Lead Management Software AI Prospecting Agent AI Prospecting Agent Free Website Builder Free Website Builder Landing Pages Landing Pages Free Online Form Builder Free Online Form Builder Free Chatbot Builder Free Chatbot Builder Free Live Chat Software Free Live Chat Software Marketing Analytics Marketing Analytics Free Landing Page Builder Free Landing Page Builder Free Web Hosting Free Web Hosting Free Tools See All Free Business Tools See All Free Business Tools AI Search Grader AI Search Grader AI Search Sensor AI Search Sensor Make My Persona Make My Persona Email Signature Generator Email Signature Generator Free Business Templates Free Business Templates Software Comparisons Library Software Comparisons Library Website Templates Website Templates Connector for Claude Connector for Claude Company About Us About Us Careers Careers Management Team Management Team Board of Directors Board of Directors Investor Relations Investor Relations Blog Blog Sustainability Sustainability Contact Us Contact Us Customers Customer Support Customer Support Join a Local User Group Join a Local User Group Partners All Partner Programs All Partner Programs Solutions Partner Program Solutions Partner Program Technology Partner Program Technology Partner Program HubSpot for Startups HubSpot for Startups Affiliate Program Affiliate Program Facebook Instagram Youtube Twitter Linkedin Reddit Tiktok Copyright © 2026 HubSpot, Inc. |
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