Old version
July 1, 2026 00:31 UTC
8bdd9c02627e237bfc8804ce37c491bfe0d5ec7f6135c78f3b37490f6c0f7ed9
CA-V-004357
New version
July 2, 2026 00:24 UTC
4d5a66e25bfa12c5fdbe17a2e7ff300a9737908683b4314d557c440379e28ebc
CA-V-004400
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Change Summary
HubSpot updated its privacy policy on July 2, 2026, making three operational changes: (1) renamed 'enrichment products' to 'enrichment features' throughout the policy; (2) added a new section describing how the company collects Email Engagement Data (open, delivery, bounce, and click statuses) from emails sent through HubSpot's Subscription Services using embedded tracking technologies; (3) removed a sentence that previously directed users to a form for removing their personal data from HubSpot's commercial dataset. The policy now includes email engagement tracking as an explicit data collection practice and consolidated references to the Tracking Code, but provides no new removal mechanism.
medium severity
6 Sentences added
2 Sentences removed
24 Sentences modified
372 Sentences before
376 Sentences after
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36HubSpot Blogs Free Courses & Certifications Ebooks, Guides & More HubSpot Knowledge Base Tools Website Templates Developer Tools Services Onboarding Customer Training Migration Strategic Consulting Technical Consulting Hire a Solutions Partner About About About Us Careers Contact Us Investor Relations Management Team Start free or get a demo Log in English Select a language 日本語 Deutsch English Español Português Français High Contrast Customer Support Contact Sales Legal Center HUBSPOT PRIVACY POLICY Return to Legal Center Homepage Menu Scroll Left Scroll Right For Customers Show Submenu Legal Center for Customers HubSpot Customer Terms of Service Data Processing Agreement Product Specific Terms Product & Services Catalog HubSpot Beta Terms HubSpot Sensitive Data Terms Legal Center Archives For Partners Show Submenu Legal Center for Partners Solutions Partner Program Agreement Affiliate Program Agreement HubSpot Developer Terms Technology Partner Program Agreement HubSpot for Startups Partner Agreement HubSpot Certified Trainer Program HUG Program Agreement For Everyone Show Submenu Legal Center for Everyone Website Terms of Use Privacy Policy Cookie Policy Acceptable Use Policy Mutual Non Disclosure Agreement Last Modified: April 14, 2026 HubSpot Privacy Policy HubSpot is committed to protecting your privacy.36HubSpot Blogs Free Courses & Certifications Ebooks, Guides & More HubSpot Knowledge Base Tools Website Templates Developer Tools Services Onboarding Customer Training Migration Strategic Consulting Technical Consulting Hire a Solutions Partner About About About Us Careers Contact Us Investor Relations Management Team Start free or get a demo Log in English Select a language 日本語 Deutsch English Español Português Français High Contrast Customer Support Contact Sales Legal Center HUBSPOT PRIVACY POLICY Return to Legal Center Homepage Menu Scroll Left Scroll Right For Customers Show Submenu Legal Center for Customers HubSpot Customer Terms of Service Data Processing Agreement Product Specific Terms Product & Services Catalog HubSpot Beta Terms HubSpot Sensitive Data Terms Legal Center Archives For Partners Show Submenu Legal Center for Partners Solutions Partner Program Agreement Affiliate Program Agreement HubSpot Developer Terms Technology Partner Program Agreement HubSpot for Startups Partner Agreement HubSpot Certified Trainer Program HUG Program Agreement For Everyone Show Submenu Legal Center for Everyone Website Terms of Use Privacy Policy Cookie Policy Acceptable Use Policy Mutual Non Disclosure Agreement Last Modified: July 1, 2026 HubSpot Privacy Policy HubSpot is committed to protecting your privacy.
112We may receive information about you from other companies that are owned or operated by HubSpot. 1.5 Information We Collect and Process in Connection with Our Enrichment Products.112We may receive information about you from other companies that are owned or operated by HubSpot. 1.5 Information We Collect and Process in Connection with Our Enrichment Features.
113HubSpot collects business contact and similar professional data from various sources, including publicly available sources, third party providers, and customers who use our enrichment products.113HubSpot collects business contact and similar professional data from various sources, including publicly available sources, third party providers, customers who use our enrichment features, and Email Engagement Data as described in the ‘Information We Collect and Process from Emails Sent through the Subscription Services' section.
115We provide information from our commercial dataset to customers who choose to use enrichment products within the Subscription Services as part of their sales, marketing, and other business activities.115We provide information from our commercial dataset to customers who choose to use enrichment features within the Subscription Services as part of their sales, marketing, and other business activities. 1.6 Information We Collect and Process via the HubSpot Tracking Code.
116If you’d like to remove your Personal Data from our commercial dataset, complete and submit this form .Removed
117For more information about how to exercise your privacy rights and choices, please see the “Your Privacy Rights and Choices” section for more information. 1.6 Information We Collect and Process via the HubSpot Tracking Code.Removed
119HubSpot uses information collected by the tracking code, such as IP addresses and online identifiers, to improve our products and services, including our commercial dataset.117HubSpot uses information collected by the HubSpot Tracking Code, such as IP addresses and other online identifiers, to improve our products and services, including our commercial dataset.
120We store information about website visitors on our servers and process this data for our own purposes as a controller. 2.118We store information about website visitors on our servers and process this data for our own purposes as a controller. 1.7 Information We Collect and Process from Emails Sent through the Subscription Services.
119When HubSpot customers send emails through the Subscription Services, we collect Email Engagement Data, such as email open, delivery, bounce, and click statuses via tracking technologies embedded in emails. 2.
129We use the information you provide us, professional data, log files, and usage data about how you or your users interact with our product and services to develop and improve our products, services, and communications.128We use the information you provide us, professional data, log files, Email Engagement Data, information collected by the HubSpot Tracking Code, and usage data about how you or your users interact with our product and services to develop and improve our products, services, and communications.
195We may share your Personal Data with our current and future parents, Affiliates, subsidiaries, and other entities under common control and ownership to the extent necessary to fulfill your request or for other purposes permitted under this Privacy Policy. 3.10 HubSpot Customers in Connection with Our Enrichment Products.194We may share your Personal Data with our current and future parents, Affiliates, subsidiaries, and other entities under common control and ownership to the extent necessary to fulfill your request or for other purposes permitted under this Privacy Policy. 3.10 HubSpot Customers in Connection with Our Enrichment Features.
196We may share Personal Data about individuals in our commercial dataset with our customers that use our enrichment products.195We may share Personal Data about individuals in our commercial dataset with our customers that use our enrichment features.
197Customers may use this information for their sales and marketing activities.196Customers may use this information for their sales, marketing and other business activities.
200See the “Information We Collect and Process In Connection With Our Enrichment Products” section for more information. 4.199See the “Information We Collect and Process In Connection With Our Enrichment Features” section for more information. 4.
288(iii) Internet or network information, such as browsing and search history.287(iii) Internet or network information, such as browsing and search history, and Email Engagement Data.
289We collect this information directly from your device.288We collect this information directly from your device or from emails sent through our platform.
322HubSpot collects data from publicly available sources or other third-party sources and discloses that information to our customers who purchase our enrichment products.321HubSpot collects data from publicly available sources or other third-party sources and discloses that information to our customers who purchase our enrichment features.
324Please see the "Information We Collect and Process in connection with our enrichment products” section for more information.323Please see the "Information We Collect and Process in connection with our enrichment features” section for more information.
338We have implemented Google reCAPTCHA Enterprise on certain products and services to prevent malicious software from engaging in abusive activities on our websites. 10.2 Google Speech to Text.337We have implemented Google reCAPTCHA Enterprise on our websites and products for security, fraud, and abuse prevention. 10.2 Google Speech to Text.
340We use the resulting text to provide our Subscription Services to you. 10.3 Gmail Integration.339We use the resulting text to provide our Subscription Services to you. 10.3 Google Maps Integration.
340We use the Google Maps API to provide address autocompletion and validation to provide our products and services to you.
341When you use features powered by Google Maps, information you enter such as address inputs may be transmitted to Google to provide these features.
342Google processes this data as an independent data controller under its own privacy policy and the Google Maps/Google Earth Additional Terms of Service . 10.4 Gmail Integration.
350HubSpot Terms Tip: You can learn more about how we access this data in the " Connect your personal email " knowledge base article. 10.4 Google Calendar Integration.352HubSpot Terms Tip: You can learn more about how we access this data in the " Connect your personal email " knowledge base article. 10.5 Google Calendar Integration.
352The Subscription Service will have the ability to: create or change your calendars, and update individual calendar events. 10.5 Google Drive Integration.354The Subscription Service will have the ability to: create or change your calendars, and update individual calendar events. 10.6 Google Drive Integration.
353As part of connecting your Google Drive, the Subscription Service will be able to: see your documents, sheets, and slides, upload and download your documents, sheets, and slides, and store contents and titles of your documents, sheets, and slides. 10.6 Google Search Console.355As part of connecting your Google Drive, the Subscription Service will be able to: see your documents, sheets, and slides, upload and download your documents, sheets, and slides, and store contents and titles of your documents, sheets, and slides. 10.7 Google Search Console.
354As part of this integration, the Subscription Service will be able to view, manage and store properties which include the list of sites and domains you control in HubSpot and the Search Console data for your connected properties. 10.7 Chrome Extensions. 10.7.1 Sales Extension.356As part of this integration, the Subscription Service will be able to view, manage and store properties which include the list of sites and domains you control in HubSpot and the Search Console data for your connected properties. 10.8 Chrome Extensions. 10.8.1 Sales Extension.
357It logs all emails from Gmail and can be used in conjunction with the Inbox Integration. 10.7.2 Social Extension.359It logs all emails from Gmail and can be used in conjunction with the Inbox Integration. 10.8.2 Social Extension.
359You are able to draft or schedule posts, assign campaigns, and then see posts on the Social Calendar tool or in Social Reports once published. 10.8 Additional Limits on Use of Your Google User Data. 10.8.1 HubSpot's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy , including the Limited Use requirements. 10.8.2 Google Workspace APIs are not used to develop, improve, or train generalized AI and/or ML models.361You are able to draft or schedule posts, assign campaigns, and then see posts on the Social Calendar tool or in Social Reports once published. 10.9 Additional Limits on Use of Your Google User Data. 10.9.1 Google API Limits.
360HubSpot Terms Tip: The Social Extension only accesses information about the current page, after its toolbar button is clicked, utilizing the permissions granted at this '' Install and use the HubSpot Social Chrome extension " knowledge base article. 10.9 YouTube Integration.362HubSpot's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy , including the Limited Use requirements. 10.9.2 Google Workspace API Limits.
363Google Workspace APIs are not used to develop, improve, or train generalized AI and/or ML models.
364HubSpot Terms Tip: The Social Extension only accesses information about the current page, after its toolbar button is clicked, utilizing the permissions granted at this '' Install and use the HubSpot Social Chrome extension " knowledge base article. 10.10 YouTube Integration.
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