| Before | After | ||
|---|---|---|---|
| 0 | 9.6K Discover Blog Pricing Features About Gumclaw Log in Start selling Discover Blog Pricing Features About Gumclaw Log in Start selling Gumroad Terms of Service Agreement Effective Date: January 1, 2025 Last Updated Date: August 17, 2026 Accounts that existed when the August 17, 2026 changes were posted are bound by them on September 16, 2026 PLEASE READ THIS TERMS OF SERVICE AGREEMENT (THE " TERMS OF SERVICE ") CAREFULLY. | 0 | 9.6K Discover Blog Pricing Features About Gumclaw Log in Start selling Discover Blog Pricing Features About Gumclaw Log in Start selling Gumroad Terms of Service Agreement Effective Date: January 1, 2025 Last Updated Date: September 14, 2026 Accounts that existed when the September 14, 2026 changes were posted are bound by them on October 14, 2026 PLEASE READ THIS TERMS OF SERVICE AGREEMENT (THE " TERMS OF SERVICE ") CAREFULLY. |
| 317 | You and Gumroad therefore agree that before either party commences arbitration against the other (or initiates an action in small claims court if a party so elects), we will personally meet and confer telephonically or via videoconference, in a good faith effort to resolve informally any Dispute covered by this Arbitration Agreement (" Informal Dispute Resolution Conference "). | 317 | You and Gumroad therefore agree that before either party commences arbitration against the other (or initiates an action in small claims court if a party so elects), the party initiating the Dispute will give the other party the Notice described below, and the parties will attempt in good faith to resolve informally, and in writing, any Dispute covered by this Arbitration Agreement (the " Informal Dispute Resolution Process "). |
| 318 | If you are represented by counsel, your counsel may participate in the conference, but you will also participate in the conference. | 318 | No meeting, telephone call or videoconference is required, and Gumroad does not offer, convene or attend one. |
| 319 | The party initiating a Dispute must give notice to the other party in writing of its intent to initiate an Informal Dispute Resolution Conference (" Notice "), which shall occur within 45 days after the other party receives such Notice, unless an extension is mutually agreed upon by the parties. | 319 | If you are represented by counsel, your counsel may participate in the Informal Dispute Resolution Process on your behalf. |
| 320 | Notice to Gumroad that you intend to initiate an Informal Dispute Resolution Conference should be sent by email to support@gumroad.com or regular mail to our offices located at 548 Market St, PMB 41309, San Francisco, California 94104-5401 US. | 320 | The party initiating a Dispute must give written notice of the Dispute, and of its intent to initiate the Informal Dispute Resolution Process, to the other party (the " Notice "). |
| 321 | Gumroad will respond to the Notice in writing within 45 days after receiving it, unless an extension is mutually agreed upon by the parties. | ||
| 322 | Notice to Gumroad should be sent by email to support@gumroad.com or regular mail to our offices located at 548 Market St, PMB 41309, San Francisco, California 94104-5401 US. | ||
| 322 | The Informal Dispute Resolution Conference shall be individualized such that a separate conference must be held each time either party initiates a Dispute, even if the same law firm or group of law firms represents multiple users in similar cases, unless all parties agree; multiple individuals initiating a Dispute cannot participate in the same Informal Dispute Resolution Conference unless all parties agree. | 324 | The Informal Dispute Resolution Process shall be individualized such that a separate Notice must be given each time either party initiates a Dispute, even if the same law firm or group of law firms represents multiple users in similar cases, unless all parties agree; multiple individuals initiating a Dispute cannot participate in the same Informal Dispute Resolution Process unless all parties agree. |
| 323 | In the time between a party receiving the Notice and the Informal Dispute Resolution Conference, nothing in this Arbitration Agreement shall prohibit the parties from engaging in informal communications to resolve the initiating party's Dispute. | 325 | Nothing in this Arbitration Agreement shall prohibit the parties from engaging in informal communications to resolve the initiating party's Dispute. |
| 324 | Engaging in the Informal Dispute Resolution Conference is a condition precedent and requirement that must be fulfilled before commencing arbitration. | 326 | Giving the Notice, and allowing the 45-day period described above to run, is a condition precedent and requirement that must be fulfilled before commencing arbitration. |
| 325 | The statute of limitations and any filing fee deadlines shall be tolled while the parties engage in the Informal Dispute Resolution Conference process required by this Section. 25.3 Waiver of Jury Trial. | 327 | The Informal Dispute Resolution Process ends on the earlier of the parties resolving the Dispute in writing or sixty (60) days after the other party receives the Notice, which is the point at which either party may commence arbitration under Section 25.5, and the statute of limitations and any filing fee deadlines shall be tolled from the Notice until that time. 25.3 Waiver of Jury Trial. |
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