Old version
July 3, 2026 00:16 UTC
ed085627930e4ada78aa71aed5866a8e5b062c08f4216f73562b638d66b60e97
CA-V-004428
New version
August 13, 2026 00:24 UTC
825dee360feb39c4eee3c6244c617f903532db25a6f5508d8aa42f8747c2ef77
CA-V-005744
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Change Summary
DoorDash expanded its refund policy in an update detected on August 13, 2026 to include British Columbia consumers alongside Quebec consumers. The updated terms now explicitly state that Canadian consumers in British Columbia with annual DashPass subscriptions can cancel renewal at any time before or after the renewal date; cancellations before renewal incur no fees, and cancellations after renewal receive a prorated refund issued within 15 days. Previously, the terms applied a blanket non-refundable subscription model to all Canadian consumers except those in Quebec.
low severity
4 Sentences added
0 Sentences removed
1 Sentences modified
653 Sentences before
657 Sentences after
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BeforeAfter
302UNLESS YOU ARE A CANADA CONSUMER WHO RESIDES IN THE PROVINCE OF QUÉBEC AND EXCEPT AS OTHERWISE STATED HEREIN OR REQUIRED BY APPLICABLE LAW (INCLUDING THE AUSTRALIAN CONSUMER LAW FOR AUSTRALIAN CONSUMERS AND THE CONSUMER GUARANTEES ACT 1993 OR FAIR TRADING ACT 1986 FOR NEW ZEALAND CONSUMERS), YOUR SUBSCRIPTION FEE IS NON-REFUNDABLE and if you cancel your DashPass subscription, you will not receive a refund, but you can continue to enjoy the DashPass Benefits through the end of your then-current subscription period.302UNLESS YOU ARE A CANADA CONSUMER WHO RESIDES IN THE PROVINCE OF QUÉBEC OR BRITISH COLUMBIA AND EXCEPT AS OTHERWISE STATED HEREIN OR REQUIRED BY APPLICABLE LAW (INCLUDING THE AUSTRALIAN CONSUMER LAW FOR AUSTRALIAN CONSUMERS AND THE CONSUMER GUARANTEES ACT 1993 OR FAIR TRADING ACT 1986 FOR NEW ZEALAND CONSUMERS), YOUR SUBSCRIPTION FEE IS NON-REFUNDABLE and if you cancel your DashPass subscription, you will not receive a refund, but you can continue to enjoy the DashPass Benefits through the end of your then-current subscription period.
304For Canada Consumers who reside in the Province of British Columbia and are subscribed to an annual DashPass subscription, you may cancel the renewal at any time before or after the renewal date.
305If you cancel before renewal, you will not be charged any fee or penalty.
306If you cancel after renewal, you will receive a prorated refund of the subscription fee for the unused portion of the renewed term.
307Any refund will be issued within fifteen (15) days after cancellation.
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