Old version
May 6, 2026 21:09 UTC
935a4067a7272e606a991d5974159c4c704ff5a1373484146fd72e5df1d95cfb
CA-V-002308
New version
May 21, 2026 00:21 UTC
db171ce667d98db1d8936fb125acc66e0d283cc7f0c00e08307fb68fd757092c
CA-V-002818
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Change Summary
DocuSign updated its Privacy Statement on May 21, 2026 to expand the scope of personal information collection and describe data sources more explicitly. The updated language now states that DocuSign collects personal information from individuals 'with whom we otherwise communicate in connection with the Services' (broader than website and app users alone) and explicitly identifies 'Marketing Contact Data' collected from third-party provider Clay to support sales and marketing efforts. The policy also clarifies that DocuSign maintains opt-out list data to honor email marketing preferences.
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376 Sentences after
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1The purpose of this document is to set out how Docusign, Inc. and its affiliates (“us,” “our,” or “we”) collect, use, store, or otherwise process personal information about customers and other individuals (collectively "you") who access or use our websites, including docusign.com and docusign.net, our mobile applications, our web client or professional client, and/or any of our other websites, products, or services that link to this Privacy Notice (the “Services”).1The purpose of this document is to set out how Docusign, Inc. and its affiliates (“us,” “our,” or “we”) collect, use, store, or otherwise process personal information about customers and other individuals (collectively "you") who access or use our websites, including docusign.com and docusign.net, our mobile applications, our web client or professional client, and/or any of our other websites, products, or services that link to this Privacy Notice (the “Services”) , or with whom we otherwise communicate in connection with the Services .
57Subject to applicable law, we may collect personal information about you from others, such as: Third-Party Sources.57Subject to applicable law, we may collect personal information about you from other sources.
58This personal information may include: Marketing Contact Data.
59This includes your professional/business details and contact information such as email address, phone number, job title, employer and country location, which may be publicly available.
60The other sources from which we may collect your personal information include: Third-Party Sources.
63We obtain Marketing Contact Data from our third-party data provider Clay to support our sales and marketing efforts.
64You can view Clay's Privacy Notice here .
101Send you information about new features, products, or special events by email or phone or send you marketing communications about third-party products and services we think may be of interest to you Identifiers and Contact Information Marketing and Advertising Data Consent (where required under applicable law) Legitimate interests (to improve our business; to promote our products and services; and to develop marketing activities) Run surveys sweepstakes, contests, and refer-a-friend programs Identifiers and Contact Information Your Account Data Other Contact Data Customer Service and Communications Information Legitimate interests (to drive customer engagement; to promote our products and services; and to collect user feedback) Comply with legal and regulatory obligations to which we are subject Identifiers and Contact Information Account Data Commercial Information Transactional Data Location Data Customer Service and Communications Information Legal obligation Protect our legal rights, for example to establish, exercise, or defend our rights in legal claims Any information relevant or potentially relevant to a dispute or legal proceeding affecting us.106Send you information about new features, products, or special events by email or phone or send you marketing communications about third-party products and services we think may be of interest to you Identifiers and Contact Information Marketing and Advertising Data Marketing Contact Data Consent (where required under applicable law) Legitimate interests (to improve our business; to promote our products and services; and to develop marketing activities) Run surveys sweepstakes, contests, and refer-a-friend programs Identifiers and Contact Information Your Account Data Other Contact Data Customer Service and Communications Information Legitimate interests (to drive customer engagement; to promote our products and services; and to collect user feedback) Comply with legal and regulatory obligations to which we are subject Identifiers and Contact Information Account Data Commercial Information Transactional Data Location Data Customer Service and Communications Information Legal obligation Protect our legal rights, for example to establish, exercise, or defend our rights in legal claims Any information relevant or potentially relevant to a dispute or legal proceeding affecting us.
162Where you have opted out of email marketing, we will maintain the minimum data required to honor your request (e.g., including your details on an opt-out list).
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