| Before | After | ||
|---|---|---|---|
| 236 | Specializations For specializations purchased with a one-time payment, you may receive a full refund if you cancel within 7 days of payment or before earning a certificate for any course within the specialization, whichever comes first. | 236 | Specializations For Specializations purchased with a one-time payment, you may receive a full refund if you cancel within 7 days of payment or before earning a certificate for any course within the Specialization, whichever comes first. |
| 237 | If you pre-enroll in a specialization, you may cancel for a full refund within 7 days of the specialization launch, or before earning a certificate, whichever is earlier. | 237 | If you enroll or pre-enroll in a Specialization, you may request a full refund before earning a certificate or within 7 days of your enrollment (or, if you pre-enrolled, within 7 days of the Specialization launch), whichever is earlier. |
| 238 | Note: If you access a course or specialization through a subscription plan, rather than a one-time purchase, the following section will govern. 2. | 238 | Note: If you access a course or Specialization through a subscription plan, rather than a one-time purchase, the following section will govern. 2. |
| 239 | Subscription Plans This section applies to all Coursera subscription offerings, including Coursera Lite, Coursera Plus Monthly and Annual plans, and individual course or specialization subscriptions. | 239 | Subscription Plans This section applies to all Coursera subscription offerings, including Coursera Lite, Coursera Plus Monthly and Annual plans, and individual course or Specialization subscriptions. |
| 244 | In order to receive a certificate of completion, you must either (i) consent to being charged for the first applicable payment of their subscription, by ending the free trial period early; or (ii) wait until the relevant free trial period has expired without cancelling their subscription. | 244 | In order to receive a certificate of completion, you must either (i) consent to being charged for the first applicable payment of your subscription, by ending the free trial period early; or (ii) wait until the relevant free trial period has expired without cancelling your subscription. |
| 248 | Such denials may include, but are not limited to, situations involving violations of our Terms of Use , Code of Conduct , or Honor Code , repeated refund requests, prior refunds processed through a third-party marketplace, chargeback activity, or where you have completed graded content and are dissatisfied with their performance. | 248 | Such denials may include, but are not limited to, situations involving violations of our Terms of Use , Code of Conduct , or Honor Code , repeated refund requests, prior refunds processed through a third-party marketplace, chargeback activity, or where you have completed graded content and are dissatisfied with your performance. |
| 251 | If you pre-enroll in a specialization through a subscription, you may cancel for a full refund within 7 days of the specialization launch, or before earning a certificate, whichever is earlier. | 251 | Refunds will not be provided for renewal charges on annual subscription plans. |
| 252 | To cancel the subscription, you must cancel under your account “My Purchase” page or through Coursera’s Support Services . | 252 | If you enroll or pre-enroll in a Specialization through a subscription, you may request a full refund within the applicable 7-day refund period or before earning a certificate, whichever occurs first. |
| 253 | Canceling your subscription will stop future billing but will not automatically issue a refund. | ||
| 254 | Refunds must be requested separately. | ||
| 255 | To cancel the subscription, you must cancel under your account “My Purchases” page or through Coursera’s Support Services . | ||
| 255 | For specialization subscriptions, Coursera will automatically cancel the subscription at the end of the month in which you earn a certificate for the full specialization. | 258 | For Specialization subscriptions, Coursera will automatically cancel the subscription at the end of the month in which you earn a certificate for the full Specialization. |
| 259 | Coursera will verify your location using the information associated with their account and process the refund if eligible. | 262 | Coursera will verify your location using the information associated with your account and process the refund if eligible. |
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