Old version
May 7, 2026 02:11 UTC
0a623ee7af1f51ca72e49fd48a92a021fd11bd1157d4ba0709d5f9580f770204
CA-V-002328
New version
May 11, 2026 15:01 UTC
3c5d29b9e68e11ce59e899d357a4125c9cdd43a884fc699ab73522c51379edab
CA-V-002411
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Change Summary
Coursera updated its Privacy Notice on May 11, 2026 to clarify data collection and processing practices. The updated language expands descriptions of third-party data sources (now explicitly naming affiliates and business partners), adds detail about voice-enabled communications features and audio transcription capabilities, and broadens language describing AI-driven personalization and chatbot applications. The policy now explicitly mentions processing communications via text and voice, and clarifies that data may be shared with entities that become affiliates or subsidiaries during business transitions.
medium severity
2 Sentences added
0 Sentences removed
12 Sentences modified
237 Sentences before
239 Sentences after
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0Privacy Notice | Coursera Log In Join for Free Privacy Notice U.S. State Privacy Laws Notice Data Privacy Framework Notice Privacy Notice Addendum Data Protection Addendum Cookies Policy Terms of Use Privacy Notice Last updated: May 4, 2026.0Privacy Notice | Coursera Log In Join for Free Privacy Notice U.S. State Privacy Laws Notice Data Privacy Framework Notice Privacy Notice Addendum Data Protection Addendum Cookies Policy Terms of Use Privacy Notice Last updated: May 11, 2026.
24What Personal Data We Collect We may collect and process your Personal Data: directly from you (e.g., when you provide us with account information or you communicate with us), from the device(s) you use to access and use the Site (e.g., to track your use of the Site through cookies and similar technologies), and from third parties (e.g., when you complete third party surveys or interact with third party and/or partner sites).24What Personal Data We Collect We may collect and process your Personal Data: directly from you (e.g., when you provide us with account information or you communicate with us), from the device(s) you use to access and use the Site (e.g., to track your use of the Site through cookies and similar technologies), and from third parties, including affiliates, business partners, etc.
25(e.g., when you complete third party surveys or interact with third party and/or partner sites).
35The Content of your Communications such as information provided voluntarily in surveys you complete, or in other exchanges with us, including via email or through the use of an in-platform messaging/chat feature.36The Content of your Communications such as information provided voluntarily in surveys you complete, or in other exchanges with us, including via email or through the use of an in-platform messaging/chat feature with free-text functionality and voice-enabled features (including audio inputs that are transcribed into text).
37You should not include any unnecessary Personal Data or information of a sensitive nature, whether relating to you or another person, in the Platform’s free-text functionality.
73Legal bases and Purposes for Processing your Personal Data We set out in this section each of the legal bases under applicable law (including the EU and UK GDPR) that we rely on, why and how we use your data, and the categories of Personal Data we process Category of Personal data Purpose of processing Legal basis Identity and Contact Data; Account Registration Data; Product or Service Purchase Information; Content of your Communications ; Education, Career and Skills Information; Demographic Information; Personal Data we collect from your device(s); Survey data; Third Party Payment Processing Data To allow you to access and use the Site and in order to provide any information, products, or Services that you request from us.75Legal bases and Purposes for Processing your Personal Data We set out in this section each of the legal bases under applicable law (including the EU and UK GDPR) that we rely on, why and how we use your data, and the categories of Personal Data we process Category of Personal data Purpose of processing Legal basis Identity and Contact Data; Account Registration Data; Product or Service Purchase Information; Content of your Communications ; Education, Career and Skills Information; Demographic Information; Personal Data we collect from your device(s); Survey data; Third Party Payment Processing Data To allow you to access and use the Site and in order to provide any information, products, or Services that you request from us, including processing your communications via text and voice.
79For our legitimate interests to provide an effective means to track participation in Content Offerings Identity and Contact Data; Account Registration Data; Demographic Information; Personal Data we collect from your device(s) To facilitate and personalize your interaction with Site features such as chatbots, automated translation and grading functionality, tailored recommendations, and learner engagement features.81For our legitimate interests to provide an effective means to track participation in Content Offerings Identity and Contact Data; Account Registration Data; Demographic Information; Personal Data we collect from your device(s) To facilitate and personalize your interaction with Site features, including tailoring content, recommendations, learning support and engagement tools, and remembering preferences or prior interactions to improve your experience.
89To comply with our legal obligations Identity and Contact Data; Account Registration Data; Product or Service Purchase Information; Information about your interests, preferences and affiliations; Content of your Communications; Education, Career and Skills Information; Demographic Information; Personal Data we collect from your device(s); Survey data To disclose and/or transfer your Personal Data to an acquirer, assignee or other successor entity in connection with a sale, merger, or reorganization of all or substantially all of the equity, business, or assets of Coursera.91To comply with our legal obligations Identity and Contact Data; Account Registration Data; Product or Service Purchase Information; Information about your interests, preferences and affiliations; Content of your Communications; Education, Career and Skills Information; Demographic Information; Personal Data we collect from your device(s); Survey data To disclose and/or transfer your Personal Data to an acquirer, assignee or other successor entity in connection with a sale, merger, or reorganization of all or substantially all of the equity, business, or assets of Coursera, or becomes an affiliate or subsidiary of Coursera.
92Support learning : these Features support learning e.g., by dubbing content into a student’s native language (like AI Dubbing does) or by helping students with self-study (e.g., by creating AI generated Flashcards) or by providing feedback (such as with Coach, Coach Dialogue, Tools Based Practice Generation, and Roleplay).94Support learning : these Features support learning e.g., by dubbing content into a student’s native language (like AI Dubbing does) or by helping students with self-study (e.g., by creating AI generated Flashcards) or by providing feedback (such as with Coursera AI, Dialogue, Tools Based Practice Generation, and Roleplay).
95Drive chatbots and general analysis tools : We have developed several chatbots (such as Cora) and analysis tools that assist both learners and Coursera’s own internal staff, including for customer services.97Drive chatbots and general analysis tools : We have developed and/or use several chatbots (such as Coursera AI and Cora) and analysis tools that assist both learners and Coursera’s own internal staff, including for customer services and engagement purposes.
107As such, your Personal Data may be shared amongst these entities and our other affiliated organisations.109As such, your Personal Data may be shared amongst these entities and our affiliates and subsidiaries, and other affiliated organisations.
123Acquirers .125Affiliates, Subsidiaries, or Acquirers .
124Coursera may disclose and/or transfer your Personal Data to an acquirer, assignee or other successor entity in connection with a sale, merger, or reorganization of all or substantially all of the equity, business, or assets of Coursera to which your Personal Data relates.126Coursera may disclose and/or transfer your Personal Data to an affiliate, subsidiary, acquirer, assignee or other successor entity in connection with a sale, merger, or reorganization of all or substantially all of the equity, business, or assets of Coursera to which your Personal Data relates.
235Coursera Footer Skills Accounting Artificial Intelligence (AI) Cybersecurity Data Analytics Digital Marketing Human Resources (HR) Microsoft Excel Project Management Python SQL Professional Certificates Google AI Certificate Google Cybersecurity Certificate Google Data Analytics Certificate Google IT Support Certificate Google Project Management Certificate Google UX Design Certificate IBM AI Engineering Certificate IBM AI Product Manager Certificate IBM Data Science Certificate Intuit Academy Bookkeeping Certificate Courses & Specializations AI Essentials Specialization AI For Business Specialization AI For Everyone Course AI in Healthcare Specialization Deep Learning Specialization Excel Skills for Business Specialization Financial Markets Course Machine Learning Specialization Prompt Engineering for ChatGPT Course Python for Everybody Specialization Career Resources Career Aptitude Test CAPM Certification Requirements CompTIA A+ Certification Requirements CompTIA Security+ Certification Requirements Essential IT Certifications Free IT Certifications and Courses High-Income Skills to Learn How to Learn Artificial Intelligence PMP Certification Requirements Popular Cybersecurity Certifications Coursera About What We Offer Leadership Careers Catalog Coursera Plus Professional Certificates MasterTrack® Certificates Degrees For Enterprise For Government For Campus Become a Partner Social Impact Free Courses Share your Coursera learning story Community Learners Partners Beta Testers Blog The Coursera Podcast Tech Blog More Press Investors Terms Privacy Help Accessibility Contact Articles Directory Affiliates Modern Slavery Statement Cookies Preference Center Learn Anywhere © 2026 Coursera Inc.237Coursera Footer Skills Accounting Artificial Intelligence (AI) Cybersecurity Data Analytics Digital Marketing Human Resources (HR) Microsoft Excel Project Management Python SQL Professional Certificates Google AI Certificate Google Cybersecurity Certificate Google Data Analytics Certificate Google IT Support Certificate Google Project Management Certificate Google UX Design Certificate IBM AI Engineering Certificate IBM AI Product Manager Certificate IBM Data Science Certificate Intuit Academy Bookkeeping Certificate Courses & Specializations AI Essentials Specialization AI For Business Specialization AI For Everyone Course AI in Healthcare Specialization Deep Learning Specialization Excel Skills for Business Specialization Financial Markets Course Machine Learning Specialization Prompt Engineering for ChatGPT Course Python for Everybody Specialization Career Resources Career Aptitude Test CAPM Certification Requirements CompTIA A+ Certification Requirements CompTIA Security+ Certification Requirements Essential IT Certifications High-Income Skills to Learn How to Learn Artificial Intelligence PMP Certification Requirements Popular Cybersecurity Certifications Share your Coursera learning story Coursera About What We Offer Leadership Careers Catalog Coursera Plus Professional Certificates MasterTrack® Certificates Degrees For Enterprise For Government For Campus Become a Partner Social Impact Free Courses Udemy Community Learners Partners Beta Testers Blog The Coursera Podcast Tech Blog More Press Investors Terms Privacy Help Accessibility Contact Articles Directory Affiliates Modern Slavery Statement Cookies Preference Center Learn Anywhere © 2026 Coursera Inc.
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