Old version
May 11, 2026 18:33 UTC
ac892b8cd6fbafc034099a7e11a8c3f8379c552abaecee3fa67df1aa3ffb7ea3
CA-V-002453
New version
June 21, 2026 17:13 UTC
c45717178e680077feadd8151fb55a525a139fc0dc61e48b0e3a3928374e183e
CA-V-004065
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Change Summary
Chime updated its privacy notice on June 21, 2026, with a version change from 08/2017 to 06/2026. The updated notice includes reorganized sharing tables that now separately detail reasons Chime shares customer information, explicit clarification that Chime shares information for joint marketing with other financial companies (previously listed as 'No We don't share'), and reformatted disclosure sections. The most material operational change is the shift in how joint marketing sharing is disclosed: the prior version stated Chime does not share for joint marketing, while the updated version indicates Chime does authorize this sharing, though customers retain the ability to limit it.
medium severity
21 Sentences added
4 Sentences removed
17 Sentences modified
45 Sentences before
62 Sentences after
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Removed
Modified
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0The Bancorp Consumer Privacy Notice Rev. 08/2017 FACTS: What Does The Bancorp Do With Your Personal Information?0The Bancorp Bank, N.A. Consumer Privacy Notice Rev. 06/2026 FACTS: What Does The Bancorp Bank, N.A. (“The Bancorp”) Do With Your Personal Information?
4Federal law also requires us to tell you how we collect, share and protect your personal information.4Federal law also requires us to tell you how we collect, share, and protect your personal information.
7The types of personal information we collect and share depend on the product or service you have with us.7The types of personal information we collect, and share depend on the product or service you have with us.
10All financial companies need to share customers’ personal information to run their everyday business.10All financial companies need to share customers’ personal information to run their everyday business.
11In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons The Bancorp chooses to share; and whether you can limit this sharing.11In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons The Bancorp chooses to share; and whether you can limit this sharing.
14For our everyday business purposes — Such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No For our marketing purposes — To offer our products and services to you Yes No For joint marketing with other financial companies No We don’t share For our affiliates’ everyday business purposes — Information about your transactions and experiences No We don’t share For our affiliates’ everyday business purposes — Information about your creditworthiness No We don’t share For nonaffiliates to market to you Yes Yes To limit our sharing: Login to your account at chime.com or via the Chime Mobile application to update your Privacy Settings.14For our everyday business purposes — Such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No For our marketing purposes — To offer our products and services to you Yes No For joint marketing with other financial companies Yes No For our affiliates’ everyday business purposes — Information about your transactions and experiences No We don’t share For our affiliates’ everyday business purposes — Information about your creditworthiness No We don’t share For nonaffiliates to market to you Yes Yes Reasons We Can Share Your Personal Information For our everyday business purposes — Such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Does The Bancorp share?
15Please note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice.15Yes Can you limit this sharing?
16No Reasons We Can Share Your Personal Information For our marketing purposes — To offer our products and services to you Does The Bancorp share?
17Yes Can you limit this sharing?
18No Reasons We Can Share Your Personal Information For joint marketing with other financial companies Does The Bancorp share?
19Yes Can you limit this sharing?
20No Reasons We Can Share Your Personal Information For our affiliates’ everyday business purposes — Information about your transactions and experiences Does The Bancorp share?
21No Can you limit this sharing?
22We don’t share Reasons We Can Share Your Personal Information For our affiliates’ everyday business purposes — Information about your creditworthiness Does The Bancorp share?
23No Can you limit this sharing?
24We don’t share Reasons We Can Share Your Personal Information For nonaffiliates to market to you Does The Bancorp share?
25Yes Can you limit this sharing?
26Yes To Limit Our Sharing: Submit an opt-out through the Chime Privacy Hub .
27Please Note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice.
17However, you can contact us at any time to limit our sharing.Removed
19Call us, toll-free, at (844) 244-6363 or visit us at chime.com .30Email us at privacy@chime.com .
21This notice is provided by the business units of The Bancorp, Inc., and its affiliates, including, but no limited to, The Bancorp Bank, N.A., Bancorp Card Services, Inc., and TBBK Direct Leasing, LLC.32This notice is provided by The Bancorp Bank, N.A. What we do How does The Bancorp protect my personal information?
22What We Do How does The Bancorp protect my personal information?Removed
27We collect your personal information when, for example, you: open an account or pay your bills make deposits or withdrawals from your account or give us your contact information provide account information We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.37We collect your personal information when, for example, you: Open an account or apply for a loan Pay your bills Provide account information We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
29Federal law gives you the right to limit only: sharing for affiliates’ everyday business purposes – information about your creditworthiness affiliates from using your information to market to you sharing for nonaffiliates to market to you State laws and individual companies may give you additional rights to limit sharing.39Federal law gives you the right to limit only: Sharing for affiliates’ everyday business purposes – information about your creditworthiness Affiliates from using your information to market to you Sharing for nonaffiliates to market to you State laws and individual companies may give you additional rights to limit sharing.
41What happens when I limit sharing for an account I hold jointly with someone else?
42Your choices will apply to everyone on your account.
33Our affiliates include financial companies such as The Bancorp Bank, N.A., Bancorp Card Services, Inc., and TBBK Direct Leasing, LLC.45The Bancorp does not share with our affiliates.
36Nonaffiliates we share with can include online payment companies, direct marketing companies and prepaid card providers.48Nonaffiliates, we share with may include companies such as Chime, when the sharing of data is not for our everyday business purposes.
38The Bancorp does not jointly market.50Our joint marketing partners include other financial institutions, such as other bank partners that Chime works with.
39Other important information *California Residents — In accordance with California law, we will not share information we collect about you with companies outside of Chime or The Bancorp, unless the law allows.51Other Important Information Vermont Residents: We will not disclose your personal information, financial information, credit report, or health information to nonaffiliated third parties to market to you, other than as permitted by Vermont law, unless you authorize us to make those disclosures.
52We may disclose the following information to other financial institutions with which we have joint marketing agreements: The following information we receive from you: your name and contact information Information about your transactions with us or our affiliates, such as your account balance, payment history, parties to transactions, and credit card usage Nevada Residents: We are providing you this notice pursuant to state law.
53You may be placed on our internal Do Not Call List by following the directions in the To Limit our Sharing section above.
54Nevada law requires that we provide you with the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E.
55Washington Ave., Suite 3900, Las Vegas, NV 89101; Phone number: 702-486-3132; email: agInfo@ag.nv.gov North Dakota Residents: In accordance with North Dakota law, we will not share information we collect about you with companies outside of our corporate family, except as permitted by law, including, for example, with your consent, to service your account (through Chime or its banking partners).
56Residents of North Dakota are opted out from nonaffiliate marketing by default.
57We will limit sharing among our companies to the extent required by North Dakota law.
58California Residents: For financial information , we will not share information we collect about you with companies outside of The Bancorp Bank, N.A., unless the law allows.
41We will limit sharing around our companies to the extent required by California law. *Vermont Residents — In accordance with Vermont law, we will not share personal financial information about you, other than transaction experience information, with other Bancorp companies or affiliates, nor will we share any personal financial information about you with other Bancorp companies for marketing purposes. *Nevada Residents — We are providing you this notice pursuant to state law.60We may also share your information with third party financial institutions with which we have a joint marketing agreement to offer financial products and services to you.
42You may be placed on our internal Do Not Call List by following the directions in the To limit direct marketing contact section.61California residents can opt-out of joint marketing through the Chime Privacy Hub or through our California Financial Information Privacy Act Opt-Out Form
43Nevada law requires that we also provide you with the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E.Removed
44Washington St., Suite 3900, Las Vegas, NV 89101; Phone number- 702.486.3132 ; email: [email protected] .Removed
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