Old version
August 28, 2026 00:13 UTC
0496fdebecd3e5d0429998aacf07430d170ceca0dd80622627fbd451bcd9ff82
CA-V-006143
New version
September 10, 2026 00:13 UTC
6afece9aa2bae216a32eef41bb6fd489218c411d0b88a181676296e6773bf832
CA-V-006546
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Change Summary
Cash App revised its identity verification procedures to permit third-party verification services and made identity verification conditions more flexible. Previously, the terms stated that restricted accounts would automatically convert to full accounts after identity verification; the updated language states conversion may occur depending on verification outcomes and allows Cash App to require additional verification steps before granting access to certain account types or services. The revised terms establish that verifying your identity does not guarantee access to all services.
medium severity
4 Sentences added
0 Sentences removed
6 Sentences modified
1831 Sentences before
1835 Sentences after
Added
Removed
Modified
BeforeAfter
99We verify your identity on our own behalf and to facilitate certain of our partners, including First Electronic Bank and our other banking partners, in meeting their own obligations.99We verify your identity on our own behalf and to facilitate certain of our partners, including our banking partners, in meeting their own obligations.
101We may also obtain, verify, and supplement your Account Information – including by retrieving additional identification information, as disclosed in our Privacy Notice , such as your social security number or taxpayer identification number – from third-party verification services.
108Restricted Account When you first open your Account, it will be a “Restricted Account”, a limited functionality account.109Restricted Account When you first open your Account, it will be a “Restricted Account”, which is a limited functionality account, unless we are able to verify your identity when you open your Account.
110To access additional functions and features, you must upgrade your Account to a Prepaid Account or a Debit Flex Account.111To access additional functions and features, you will need to upgrade your account.
111To upgrade your Account, you will need to provide us with certain personal information so that we can verify your identity.112To upgrade your Account, you may need to provide us with certain personal information so that we can verify your identity.
112After we verify your identity, your Restricted Account will be converted to a Prepaid Account or Debit Flex Account, depending on what you choose. b.113We may also obtain and verify identity information about you, including through third-party verification services, consistent with our Privacy Notice .
114After we verify your identity, your Restricted Account may be converted to a Prepaid Account or Debit Flex Account. b.
119This may include asking you for further information or documentation about your Account usage or identity, requiring you to take steps to confirm ownership of your email address, mobile phone number or financial instruments, or verifying your information against third party databases or through other sources.121This may include asking you for further information or documentation about your Account usage or identity, requiring you to take steps to confirm ownership of your email address, mobile phone number or financial instruments, or obtaining and verifying your information through third-party databases or verification services, consistent with our Privacy Notice .
125Verifying your identity does not guarantee access to all Services.
126We may require additional or updated information, documentation, or verification steps – including information you provide directly to us – before granting access to certain types of Accounts or Services, including those offered through our banking partners.
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