Compare data retention governance provisions between OpenAI and Anthropic. Provisions are extracted from monitored governance documents and classified by severity.
The clause operationalizes data subject rights by establishing procedures through which users can exercise control over personal information processing. The availability and scope of these rights are conditioned on jurisdiction and applicable legal requirements, creating a framework that varies by user location.
Consumer impact
Users in applicable jurisdictions gain the ability to request access to, correct, or delete their Personal Data; receive their data in portable format; opt out of profiling-based processing with legal or similarly significant effects; and instruct OpenAI not to use their content for model training. The terms specify these rights are location and law-dependent, meaning availability varies by jurisdiction.
Opt-out available
No opt-out available
Actual clause text
Depending on your location and subject to applicable law, you may have the following rights with regard to your Personal Data: The right to access Personal Data we hold about you and to receive a copy of your Personal Data. The right to correct inaccuracies in your Personal Data. The right to delete your Personal Data. The right to receive a copy of your Personal Data in a structured, commonly used, and machine-readable format to the extent technically feasible. The right to opt out of the processing of your Personal Data for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects. The right to instruct us not to use your content to train our models.
AI-extracted from source document. Verify against original for legal use.
This provision establishes the operational scope of Anthropic's feedback collection and retention practices. It clarifies that feedback submissions trigger storage of not only the rating itself but also the complete conversation history associated with that rating, which expands the data retained beyond the explicit feedback input alone.
Consumer impact
Users who provide ratings or feedback through the service's feedback mechanisms authorize Anthropic to retain their complete conversations at those interaction points. The provision establishes that conversation retention occurs automatically when users engage with the feedback interface, regardless of whether users explicitly intend for full conversation history to be stored.
Opt-out available
No opt-out available
Actual clause text
Feedback on your use of our Services: We appreciate feedback, including ideas and suggestions for improvement or rating an Output in response to an Input ("Feedback"). If you rate an Output in response to an Input—for example, by using the thumbs up/thumbs down icon—we will store the entire related conversation as part of your Feedback.
AI-extracted from source document. Verify against original for legal use.
The Department of Defense designated Anthropic a supply chain risk after the company refused to rem…
AI Difference AnalysisProfessional
Stripe's arbitration clause is narrower than Amazon's in one key respect: it includes a small claims court carve-out that Amazon's clause does not. PayPal's clause is the most aggressive of the three, explicitly waiving jury trial rights in addition to class action rights. From a compliance perspective, Amazon presents the lowest risk for B2B contracts while PayPal creates the highest exposure for consumer-facing applications subject to CFPB oversight.