Change record
CA-X-005759
Hims & Hers Terms and Conditions
Entity
Date detected
October 21, 2026
Effective date
October 20, 2026
Severity
Low
Direction
Neutral
Changes
+52 sentences added · 33 sentences modified

Impact Summary

Generated by a model from the captured document; not read by a person
Low Neutral for users
Affected users
Testosterone treatment users All users

Hims & Hers expanded its Terms and Conditions to explicitly address a new Testosterone Membership and Testosterone Medication Plan product offering, mirroring the structure already established for its Weight Loss Membership. The updated terms clarify that testosterone prescription costs are charged separately from the membership fee, establish separate renewal and cancellation procedures for the testosterone medication plan, and specify that routine dose adjustments do not interrupt medication plan renewals. The operational effect is that users purchasing testosterone treatment through Hims & Hers will now operate under defined subscription terms similar to the weight loss program, with separate billing for membership and medication.

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What this means for you

Generated by a model from the captured document; not read by a person

The updated terms introduce formal subscription terms for a new Testosterone Membership and Testosterone Medication Plan product. Under the revised language, users who purchase testosterone treatment will have their prescription costs charged separately from the membership fee, with automatic renewal at intervals specified at checkout. The terms establish that routine dose adjustments do not stop the medication plan from renewing, and that cancellation of the membership will not take effect until the end of the medication supply period for any medication already shipped. You can cancel your Testosterone Membership and Medication Plan at least two days before your next billing date through the app, online account, or by contacting customer support.

What you can do

→ Review the Testosterone Membership and Testosterone Medication Plan terms before purchase to understand separate billing and renewal procedures.

→ Cancel at least two days before your next billing date if you wish to stop your Testosterone Membership or Medication Plan.

Key Clauses Affected

Generated by a model from the captured document; not read by a person
Testosterone Membership and Medication Plan structure

Established separate billing for Testosterone Membership and Testosterone Medication Plan, with automatic renewal and defined cancellation procedures.

Dose adjustment renewal provision

Routine dose adjustments do not interrupt the Testosterone Medication Plan renewal cycle.

Full clause-by-clause analysis available with Insight.
ⓘ

This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology

Evidence Verification

✓ Verified
Previous Version
005d45d6b9268faac5e805ac0a79a5202a9f4cae7c979abad8441618fb8f8375
September 11, 2026 01:30 UTC
✓ Verified
Current Version
e6a126e742fde4a33ddabf161e1e6e40b12ea63666ad30c699d97c3a13bfa448
October 21, 2026 01:05 UTC
✓ Verified
Change Detected
October 21, 2026 01:05 UTC
✓
Analysis Methodology
✓ Verified
Source Document
https://www.hims.com/terms-and-conditions
Citation Record
Entity: Hims & Hers
Document: Hims & Hers Terms and Conditions
Record ID: CA-X-005759
Version: CA-V-007737
Captured: 2026-10-21 01:05:59 UTC
URL: https://conductatlas.com/change/2026-10-21-hims-hers-hims-hers-terms-and-conditions-5759/
Accessed: Oct. 21, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
For legal and compliance teams

Institutional Analysis

Generated by a model from the captured document; not read by a person
Assessment

Hims & Hers formalized product terms for a new Testosterone Membership offering by expanding its existing subscription framework. The change adds parallel language to its established Weight Loss Membership structure, clarifying separate billing for membership …

🔒 Full institutional analysis

Regulatory exposure, obligation change, escalation trigger, board-ready language, and recommended action for legal and compliance teams.

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ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-X-005759.

Full Changes

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Document Context

Version history → Policy drift analysis → Document page →
Document
Hims & Hers Terms and Conditions
Entity
Hims & Hers
Captured
October 21, 2026
Source URL
https://www.hims.com/terms-and-conditions
Other changes to Hims & Hers Terms and Conditions
Previous change Sep 1, 2026
Hims & Hers revised its cancellation policy for pre-paid multi-month medication plans. Previously, cancellation had to occur at least two …
Low Neutral
View full version history →
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Sep 1, 2026 Low
Hims & Hers Terms and Conditions

Hims & Hers revised its cancellation policy for pre-paid multi-month medication plans. Previously, cancellation had to occur at least two …

Aug 8, 2026 Low
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Hims & Hers updated its Terms and Conditions to clarify billing timing for Weight Loss Membership and Medication Plan renewals. …

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