In an update detected on September 2, 2026, Atlassian expanded its customer agreement to formally introduce Usage-Based Offerings as a distinct product category alongside its existing AI Offerings. The updated terms define Usage-Based Offerings, establish that Cloud Products may include access to them, reference separate Usage-Based Offering Terms available on Atlassian's website, and update the definition of 'Scope of Use' to encompass both Products and Usage-Based Offerings. The effective date of the agreement was also shifted from August 17, 2026 to October 1, 2026.
The updated terms establish a formal framework for Usage-Based Offerings, a product category with pricing tied to usage metrics rather than fixed licenses. Customers may now be offered Cloud Products that include access to Usage-Based Offerings, and such offerings will be governed by separate Usage-Based Offering Terms. The agreement's definition of 'Scope of Use' now explicitly includes entitlements to Usage-Based Offerings, clarifying that billing and usage limits may apply to these products. You can review the separate Usage-Based Offering Terms at https://www.atlassian.com/legal/usage-based-offering-terms to understand the specific pricing and usage model.
→ Review the Usage-Based Offering Terms at https://www.atlassian.com/legal/usage-based-offering-terms to understand pricing, usage limits, and billing frequency.
→ Notify your procurement team if you plan to adopt any Cloud Products using the usage-based pricing model so they can update budget forecasts and vendor contracts.
Cloud Products may now include access to Usage-Based Offerings, which are governed by separate Usage-Based Offering Terms and may be billed based on usage metrics rather than licenses.
This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology
Atlassian formalized governance of a usage-based pricing model by introducing Usage-Based Offerings as a distinct product category within its master customer agreement. The change adds definitions, cross-references separate Usage-Based Offering Terms, and updates the scope …
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