Old version
May 30, 2026 01:00 UTC
36511e8437cf3b2062e44033a67d5b0a00f3b0f412f9f2a99b6286c197e05ea0
CA-V-003182
New version
August 7, 2026 01:01 UTC
e1ef80cc0359b5375fb44c0ed3784525f2b061617e0f1450b2bde05f104ac76c
CA-V-005591
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Change Summary
Calendly updated its Terms of Use effective August 5, 2026 (detected August 7, 2026). The changes introduce a new "Limited Access Account" tier that allows individuals to access meeting recaps created by Calendly Notetaker features controlled by other customers, with recaps owned and controlled by the originating customer who can remove them at discretion. The terms also clarify the Calendly Notetaker feature description (adding "recap" alongside "summarize"), provide a direct URL link to the Data Protection Addendum, and expand the account suspension language to explicitly include Limited Access Accounts alongside Free and Paid Accounts. Additionally, the terms now state that if Calendly fails to correct non-conformance within 30 days, customers who terminate their subscription receive a pro-rated refund of unused prepaid fees.
low severity
4 Sentences added
1 Sentences removed
13 Sentences modified
346 Sentences before
349 Sentences after
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BeforeAfter
0Customer Terms and Conditions Effective Date : June 1, 2026 If you are a Customer, and do not otherwise have an MSA with Calendly, these Customer Terms and Conditions (the “ Customer Terms ”) govern your access and use of the Services.0Customer Terms and Conditions Effective Date : August 5, 2026 If you are a Customer, and do not otherwise have an MSA with Calendly, these Customer Terms and Conditions (the “ Customer Terms ”) govern your access and use of the Services.
28Data Protection : The terms of the data processing addendum posted on the Calendly Website (“ DPA ”) are hereby incorporated by reference and shall apply to the extent Customer Data includes Personal Data, as defined in the DPA.28Data Protection : The terms of the data processing addendum available at https://calendly.com/dpa (“ DPA ”) are hereby incorporated by reference and shall apply to the extent Customer Data includes Personal Data, as defined in the DPA.
34Where cooperation with Calendly is required or reasonably requested in connection with Calendly’s obligations under these Customer Terms, you agree that you will cooperate with Calendly, and Calendly will not be responsible or liable for the delay or failure of any performance obligations under these Customer Terms s to the extent caused by your failure or delay to cooperate or make relevant personnel or data available.34Where cooperation with Calendly is required or reasonably requested in connection with Calendly’s obligations under these Customer Terms, you agree that you will cooperate with Calendly, and Calendly will not be responsible or liable for the delay or failure of any performance obligations under these Customer Terms to the extent caused by your failure or delay to cooperate or make relevant personnel or data available.
62Certain Calendly Services provide features that enable you to record, transcribe and summarize meetings with Participants and other individuals ( "Calendly Notetaker" ).62Certain Calendly Services provide features that enable you to record, transcribe and summarize/recap meetings with Participants and other individuals ( "Calendly Notetaker" ).
63To the extent you utilize the Calendly Notetaker Services, you also agree and understand: TPAs. You must be logged into and allow a connection from the Calendly Notetaker Services to an active TPA video conferencing tool for which TPA terms and fees may apply.63To the extent you utilize the Calendly Notetaker Services, you also agree and understand: TPAs .
64Participant Consent.64You must be logged into and allow a connection from the Calendly Notetaker Services to an active TPA video conferencing tool for which TPA terms and fees may apply.
65Participant Consent .
70Limited Access Account .
71Should you create a Limited Access Account to access certain recaps of meetings that included a Calendly Notetaker controlled by a Calendly Customer, and that Customer permits you to access certain recaps of such meetings, you understand and agree that such recaps are owned and controlled by the Customer permitting such access and may be removed at their discretion.
70To use the Services as a Customer, you need to set up either a Free Account or a Paid Account.73To use the Services as a Customer, you need to set up either a Free Account, a Limited Access Account, or a Paid Account.
88Please click here for more information on how such Entity may manage and control your account, and the Customer Data which you transmit to the account If you are an individual Customer registered using an email domain of an Entity you are acting on behalf of, such Entity has the right to control, manage, monitor, and obtain reports on your use of the Services via a Paid Account.91Please click here for more information on how such Entity may manage and control your account, and the Customer Data which you transmit to the account.
89If you are an individual Customer registered using your personal email address, you (and not an Entity) are responsible for managing your Free Account or Paid Account.92If you are an individual Customer registered using an email domain of an Entity you are acting on behalf of, such Entity has the right to control, manage, monitor, and obtain reports on your use of the Services via a Paid Account.
93If you are an individual Customer registered using your personal email address, you (and not an Entity) are responsible for managing your Free Account, Limited Access, or Paid Account.
119Calendly may suspend or terminate your access to and use of the Services, including suspending access to or terminating your account (either a Free Account or Paid Account), or permanently revoke your access to the Services, at our sole discretion, at any time with or without notice to you, including without limitation if Calendly reasonably determines that: Your use of the Calendly IP disrupts or poses a security risk to the Calendly IP or to any other customer; You are using the Calendly IP in violation of these Customer Terms including the DPA, AUP, and Industry-Specific Terms for fraudulent activities; You have ceased to continue your business in the ordinary course, made an assignment for the benefit of creditors or similar disposition of your assets, or become the subject of any bankruptcy, reorganization, liquidation, dissolution, or similar proceeding; or Our provision of the Services to you is prohibited by Applicable Law.123Calendly may suspend or terminate your access to and use of the Services, including suspending access to or terminating your account (either a Free Account, Paid Account, or Limited Access Account), or permanently revoke your access to the Services, at our sole discretion, at any time with or without notice to you, including without limitation if Calendly reasonably determines that: Your use of the Calendly IP disrupts or poses a security risk to the Calendly IP or to any other customer; You are using the Calendly IP in violation of these Customer Terms including the DPA, AUP, and Industry-Specific Terms for fraudulent activities; You have ceased to continue your business in the ordinary course, made an assignment for the benefit of creditors or similar disposition of your assets, or become the subject of any bankruptcy, reorganization, liquidation, dissolution, or similar proceeding; or Our provision of the Services to you is prohibited by Applicable Law.
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220If Calendly cannot, in its sole discretion, correct such non-conformance within thirty (30) days of Calendly's receipt of written notification, then, subject to Section 13(b)(ii) below, you may terminate your subscription by providing written notice to Calendly Support .224If Calendly cannot, in its sole discretion, correct such non-conformance within thirty (30) days of Calendly's receipt of written notification, then, subject to Section 13(b)(ii) below, you may terminate your subscription by providing written notice to Calendly Support and Calendly shall promptly refund you with a pro-rated portion of any prepaid, unused Fees for the terminated portion of the Subscription Term.
221Calendly shall promptly refund you with a pro-rated portion of any prepaid, unused Fees for the terminated portion of the Subscription Term.Removed
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