CA-C-003934
American Airlines Terms of Use
Date detected
July 23, 2026
Effective date
May 12, 2026
Severity
Low
Direction
Neutral
Affected users
all users
Changes
−1 sentence removed · 1 sentence modified
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Event Summary

American Airlines removed instructional language about enabling JavaScript from the opening of their Conditions of Carriage document in an update detected on July 23, 2026. The removed text stated 'How to enable JavaScript' as a standalone instruction. The updated document now opens directly with navigational breadcrumbs and the contract title, with an effective date of May 12, 2026 stated in the document itself.

LOW

Consumer Impact

This change affects how the Conditions of Carriage document is presented on American Airlines' website. The updated version removes instructional language about enabling JavaScript and reorganizes the document header. The substantive contract terms remain unchanged; only the technical presentation of the document has been revised.

Governance Analysis

This change simplifies how American Airlines presents its Conditions of Carriage by removing a technical instruction and reorganizing the document header. The substantive contract terms passengers agree to remain unchanged; only the presentation method has been streamlined.

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This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology

Evidence Verification

✓ Verified
Previous Version
c767e03933c836e1f0b056ccf49e31d6bc8c83fbef115694b0dcf731fa5bdc5c
June 6, 2026 10:55 UTC
✓ Verified
Current Version
19a4631de4543ddee3610a70d4628c16093106644fcd879e4b271556e5dc99de
July 23, 2026 01:13 UTC
✓ Verified
Change Detected
July 23, 2026 01:13 UTC
Analysis Methodology
Citation Record
Entity: American Airlines
Document: American Airlines Terms of Use
Record ID: CA-C-003934
Captured: 2026-07-23 01:13:59 UTC
URL: https://conductatlas.com/change/2026-07-23-american-airlines-american-airlines-terms-of-use-3934/
Accessed: July 23, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
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Institutional Analysis

Assessment

This change is a formatting and presentation revision to American Airlines' Conditions of Carriage document. The JavaScript enablement instruction has been removed and the document header reorganized to lead with contract information and navigation breadcrumbs. No material changes to passenger rights, obligations, or contractual terms have been introduced. No compliance action appears required unless the removal of the JavaScript instruction creates accessibility concerns for users unable to enable JavaScript.

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ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-003934.

Full Changes

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Document Context

Version history → Policy drift analysis → Document page →
Document
American Airlines Terms of Use
Entity
American Airlines
Captured
July 23, 2026
Source URL
https://www.aa.com/i18n/customer-service/support/conditions-of-carriage.jsp
Other changes to American Airlines Terms of Use
Previous change Jun 6, 2026
American Airlines removed 12 sentences from its Terms of Use that previously disclosed how cookies and personal data are collected …
Medium Negative
View full version history →
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