American Airlines Terms of Use

This document is American Airlines' Conditions of Carriage (CoC), which constitutes the contract of carriage governing the rights, duties, and liabilities of passengers and American Airlines for air transportation services, including international travel subject to the Montreal Convention and Warsaw Convention where applicable. The agreement states that American may refuse transport to passengers who fail to comply with its rules, that liability for baggage is limited to specified amounts, and that the terms authorize American to alter flight schedules, equipment, and routings without notice and to deny boarding in cases of overbooking with compensation governed by DOT regulations. Several provisions are operationally distinct from general consumer contract norms: the CoC establishes that purchasing a ticket constitutes acceptance of its terms even when those terms are not individually negotiated, liability caps on international routes are set by treaty rather than American's unilateral choice, and the document reserves broad discretion to remove passengers deemed to pose safety or security concerns with limited appeal rights. The document engages the Montreal Convention and Warsaw Convention for international travel liability, U.S. Department of Transportation regulations governing denied boarding compensation and tarmac delay rules, and the Americans with Disabilities Act for service to passengers with disabilities; applicability of specific consumer protection frameworks such as CCPA depends on what personal data is collected in the ticketing process and the passenger's jurisdiction. Compliance teams should note that DOT oversees airline consumer protection enforcement and that international treaty obligations may limit American's ability to contractually cap liability below treaty minimums.