AWS Bedrock's Service Terms were updated on May 29, 2026 to add detailed governance provisions for Amazon Connect Talent, a generative AI service for employment-related tasks. The updated terms establish new obligations for customers using this service, including requirements to provide privacy notices to job applicants, obtain necessary consents, review AI output before making employment decisions, and ensure compliance with labor, anti-discrimination, data privacy, and AI laws. The change also adds an opt-out mechanism through AWS Organizations for customers who do not want their content used to train or improve AWS AI services.
Businesses using Amazon Connect Talent: You must tell job applicants that AI will be used in their hiring process and get their permission before using their information in Connect Talent.
Businesses using Amazon Connect Talent: You must create processes that allow job applicants to ask how AI influenced their hiring outcome, correct wrong information, and challenge the decision.
Businesses using Amazon Connect Talent: You must check all AI recommendations yourself before hiring or rejecting anyone and confirm the tool complies with employment law.
Businesses using Amazon Connect Talent: You are fully responsible for making sure your use of the tool follows every employment law, anti-discrimination rule, privacy law, and emerging AI law that applies to you.
Businesses using Amazon Connect Talent: You must set up Connect Talent's hiring process to comply with law and take steps to reduce bias and unfair treatment of protected groups.
Businesses using Amazon Connect Talent: You can tell AWS not to use your hiring data to train its AI systems by setting up an opt-out policy in your AWS account.
Businesses using Amazon Connect Talent: If employment or privacy law requires you to delete applicant data, you must tell AWS so it can delete the information it's storing.
Businesses using Amazon Connect Talent: You cannot try to reverse-engineer or copy the underlying AI model or its training data from Connect Talent.
The updated terms establish new operational requirements for any organization using Amazon Connect Talent to make or inform employment decisions. Customers must now obtain legally adequate privacy notices and consents from job applicants before their data is processed by the service. The terms require customers to review all AI output before making hiring decisions, implement processes for applicants to request information about the AI's role in decisions, and ensure their use of the tool complies with applicable labor, anti-discrimination, disability, data privacy, AI, wiretap, recordkeeping, and biometrics laws. Customers can configure an AI services opt-out policy through AWS Organizations to prevent their data from being used to train or improve AWS AI technologies.
→ If you are a job applicant processed by Amazon Connect Talent, you can request information from the hiring organization about how the AI influenced their decision, request correction of inaccurate information, or appeal the hiring decision if the organization has implemented these processes as required by the updated terms.
→ If you are an employer using Amazon Connect Talent, review and document applicant consent and privacy notice procedures; implement processes for applicants to request information about AI involvement and appeal outcomes; and conduct a compliance audit of your use against applicable employment discrimination, data privacy, and AI laws.
→ If your organization does not want AWS to use your Connect Talent data to improve AWS AI services, configure an AI services opt-out policy through AWS Organizations.
ConductAtlas has recorded 4 material changes to this document (since May 2026). An additional minor or cosmetic changes were excluded.
AWS may use and store Connect Talent Content (including personal data) to develop and improve the service and AWS AI technologies, with an opt-out available through AWS Organizations and storage permitted outside customer's designated AWS regions.
Customers are solely responsible for employment determinations, reviewing all AI output before use, ensuring compliance with employment discrimination and anti-bias requirements, and implementing legally required applicant consent, privacy notices, and appeal processes.
Customers and end users are prohibited from extracting model components, parameters, weights, or reproducing training data from Amazon Connect Talent.
This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology
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