Old version
May 23, 2026 01:12 UTC
f4c84185508c3a31c360bb493af443704ae3eaf5bd01285a682c5b54018222ce
CA-V-002921
New version
May 29, 2026 01:07 UTC
c39b5e61669e994b72eea67689b9b8b1105fe8dfcea0809b0c93f21a4c26084f
CA-V-003119
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Change Summary
AWS Bedrock's Service Terms were updated on May 29, 2026 to add detailed governance provisions for Amazon Connect Talent, a generative AI service for employment-related tasks. The updated terms establish new obligations for customers using this service, including requirements to provide privacy notices to job applicants, obtain necessary consents, review AI output before making employment decisions, and ensure compliance with labor, anti-discrimination, data privacy, and AI laws. The change also adds an opt-out mechanism through AWS Organizations for customers who do not want their content used to train or improve AWS AI services.
medium severity
8 Sentences added
11 Sentences removed
13 Sentences modified
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996 Sentences after
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0AWS Service Terms Last Updated: May 22, 2026 1.0AWS Service Terms Last Updated: May 28, 2026 1.
45Certain Services may incorporate generative AI features, powered by Amazon Bedrock, that enable you to use prompts to generate output, including: Amazon Bio Discovery, Amazon CloudWatch, Amazon CodeCatalyst, Amazon Connect Customer, Amazon Connect Decisions, Amazon Connect Health, Amazon Connect Talent, AWS Database Migration Service, Amazon DataZone, Amazon Lex, Amazon OpenSearch Service, Amazon Personalize, Amazon Q, AWS Entity Resolution, AWS Transform, AWS AppFabric, AWS HealthScribe, AWS App Studio, Kiro, Amazon SageMaker Data Agent, the model customization agent in SageMaker AI, the Amazon Quick Suite (including Amazon QuickSight), AWS DevOps Agent, AWS Security Agent, Amazon WorkSpaces, and AWS Deadline Cloud. 1.24.1. The Amazon Bedrock automated abuse detection mechanisms may apply to such services.45Certain Services may incorporate generative AI features, powered by Amazon Bedrock, that enable you to use prompts to generate output, including: Amazon Bio Discovery, Amazon CloudWatch, Amazon CodeCatalyst, Amazon Connect Customer, Amazon Connect Decisions, Amazon Connect Health, Amazon Connect Talent, AWS Database Migration Service, Amazon DataZone, Amazon Lex, Amazon OpenSearch Service, Amazon Personalize, Amazon Q, AWS Entity Resolution, AWS Transform, AWS AppFabric, AWS HealthScribe, AWS Resilience Hub, AWS App Studio, Kiro, Amazon SageMaker Data Agent, the model customization agent in SageMaker AI, Amazon Quick, AWS DevOps Agent, AWS Security Agent, Amazon WorkSpaces, and AWS Deadline Cloud. 1.24.1. The Amazon Bedrock automated abuse detection mechanisms may apply to such services.
440Amazon QuickSight 40.1. You may enable End Users to use Amazon QuickSight under your account.440Amazon Connect Talent (Preview) 40.1. “Amazon Connect Talent Content” means Your Content that is processed by Amazon Connect Talent. 40.2. You agree and instruct that: (a) we may use and store Amazon Connect Talent Content to develop and improve Amazon Connect Talent and its underlying technologies; (b) we may use and store Amazon Connect Talent Content that is not personal data to develop and improve AWS and affiliate machine-learning and artificial intelligence technologies; and (c) solely in connection with the development and improvement described in clauses (a) and (b), we may store your Amazon Connect Talent Content in AWS regions outside the AWS regions where you are using Amazon Connect Talent.
441If you choose to enable End Users under your account, it is your responsibility to inform each End User that our termination of your use of Amazon QuickSight will also terminate their use of Amazon QuickSight.441You may instruct AWS not to use and store Amazon Connect Talent Content processed by Amazon Connect Talent to develop and improve the Service or technologies of AWS or its affiliates by configuring an AI services opt-out policy using AWS Organizations. 40.3. You are responsible for providing legally adequate privacy notices to End Users of your products or services that use Amazon Connect Talent and obtaining any necessary consent from such End Users for the processing of Amazon Connect Talent Content and the storage, use, and transfer of Amazon Connect Talent Content as described under this Section.
442It is also your responsibility to inform them that you are acting as an “Amazon QuickSight Administrator” and can perform the following actions: (a) activate and deactivate End Users’ Amazon QuickSight accounts; (b) control End User access to data sets and certain functionality of Amazon QuickSight; and (c) access information about End Users’ use of Amazon QuickSight. 40.2. Amazon QuickSight may use Your Content that you select as a data source for Amazon QuickSight to make personalized recommendations to you, such as suggested visualizations based on your query history and suggested insights. 40.3. Amazon QuickSight Machine Learning Services .442You represent to us that you have provided all necessary privacy notices and obtained all necessary consents.
443Section 50 below applies to Amazon Q in QuickSight (formerly known as Amazon QuickSight Q). 40.4. QuickSight Readers .443You are responsible for notifying us in the event that any Amazon Connect Talent Content stored by Amazon Connect Talent must be deleted under applicable law. 40.4. Your use of Amazon Connect Talent is subject to additional Electronic Communication Notice and Consent Service Terms . 40.5. Except where permitted by Amazon Connect Talent, you may not use Amazon Connect Talent to generate Content for the express purpose of training an AI model or service or developing a substantially similar AI model or service. 40.6. Neither you nor your End Users will, or will attempt to, extract or derive underlying components, including any model, model parameters, or model weights or reproduce the training data of Amazon Connect Talent. 40.7. Amazon Connect Talent is not intended to serve as the sole basis for employment decisions.
444Readers (as defined in the QuickSight documentation) that are used for automatically or programmatically refreshing dashboards for near real-time use cases must choose capacity pricing.444You are responsible for your employment determinations and for reviewing all Amazon Connect Talent output data before using that data as part of making any employment decision. 40.8. You are responsible for configuring the job applicant experience of Amazon Connect Talent for your specific use case and in a manner that complies with applicable law.
445For readers under user pricing, each reader is limited to manual use by one individual only. 41.445This includes ensuring that your use of Amazon Connect Talent complies with all applicable labor and employment, anti-discrimination, disability accommodation, data privacy, AI, wiretap, recordkeeping, and biometrics laws and regulations.
446You are solely responsible for determining whether Amazon Connect Talent meets your legal obligations. 40.9. You are responsible for implementing all legally required processes for your job applicants or other affected individuals, such as: (a) requests for information about the role of Amazon Connect Talent in employment decisions, (b) correction of inaccurate personal data used in connection with employment decisions, and (c) appeals or requests for review of employment decisions. 40.10.
447You are responsible for using Amazon Connect Talent in a manner that limits bias or disparate impact discrimination against classes of individuals that are protected under applicable law.
448You will monitor outputs for your specific use case to identify any signs of bias or discrimination.
449You are responsible for: (a) understanding your legal obligations regarding bias and discrimination, (b) taking corrective action where you identify any bias or discrimination generated by your use case, and (c) maintaining records of any bias audits, impact assessments, or risk assessments as required under applicable law.
450AWS’ own bias and discrimination mitigation efforts do not relieve you of your independent obligation to prevent, assess, and address bias and discrimination in your use of Amazon Connect Talent. 41.
512AWS Machine Learning and Artificial Intelligence Services 50.1. “AI Services” means, collectively, Amazon Bedrock, Amazon CodeGuru Profiler, Amazon CodeGuru Reviewer, Amazon Foundation Models (Amazon Nova and Titan models), Amazon Nova Act, Amazon Nova Forge, Amazon Comprehend, Amazon Comprehend Medical, Amazon DevOps Guru, Amazon Forecast, AWS HealthLake, Amazon Kendra, Amazon Lex, Amazon Lookout for Metrics, Amazon Personalize, Amazon Polly, Amazon Q, AWS Transform, Amazon Rekognition, Amazon Textract, Amazon Transcribe, Amazon Transcribe Medical, Amazon Translate, AWS HealthOmics, AWS HealthImaging, AWS HealthScribe, AWS App Studio, Kiro, the Amazon Quick Suite (including Amazon QuickSight), AWS Elemental Inference, AWS DevOps Agent, and AWS Security Agent, and the model customization agent in SageMaker AI. “AI Content” means Your Content that is processed by an AI Service. 50.2. The output that you generate using AI Services is Your Content.517AWS Machine Learning and Artificial Intelligence Services 50.1. “AI Services” means, collectively, Amazon Bedrock, Amazon CodeGuru Profiler, Amazon CodeGuru Reviewer, Amazon Foundation Models (Amazon Nova and Titan models), Amazon Nova Act, Amazon Nova Forge, Amazon Comprehend, Amazon Comprehend Medical, Amazon DevOps Guru, Amazon Forecast, AWS HealthLake, Amazon Kendra, Amazon Lex, Amazon Lookout for Metrics, Amazon Personalize, Amazon Polly, Amazon Q, AWS Transform, Amazon Rekognition, Amazon Textract, Amazon Transcribe, Amazon Transcribe Medical, Amazon Translate, AWS HealthOmics, AWS HealthImaging, AWS HealthScribe, AWS App Studio, Kiro, Amazon Quick, AWS Elemental Inference, AWS DevOps Agent, and AWS Security Agent, and the model customization agent in SageMaker AI. “AI Content” means Your Content that is processed by an AI Service. 50.2. The output that you generate using AI Services is Your Content.
515For access to AI Services via AWS Builder ID or a third-party authentication provider, you may instruct AWS to refrain from using and storing AI Content processed by an AI Service to develop and improve that Service or technologies of AWS or its affiliates by using the opt-out mechanism indicated in the applicable service documentation. 50.4. You are responsible for providing legally adequate privacy notices to End Users of your products or services that use any AI Service and obtaining any necessary consent from such End Users for the processing of AI Content and the storage, use, and transfer of AI Content as described under this Section 50, including providing any required notices and obtaining any required verifiable parental consent under the Children’s Online Privacy Protection Act (COPPA) or similar laws and obtaining any required consent of individuals appearing in any images or videos processed by an AI Service.520For access to AI Services via AWS Builder ID or a third-party authentication provider, you may instruct AWS to refrain from using and storing AI Content processed by an AI Service to develop and improve that Service or technologies of AWS or its affiliates by using the opt-out mechanism indicated in the applicable service documentation. 50.4. You are responsible for providing legally adequate privacy notices to End Users of your products or services that use any AI Service and obtaining any necessary consent from such End Users for the processing of AI Content and the storage, use, and transfer of AI Content as described under this Section 50.
531AWS Services may incorporate generative AI features and provide Generative AI Output to you. “Generative AI Output” means output generated by a generative artificial intelligence model in response to inputs or other data provided by you. “Indemnified Generative AI Services” means, collectively, generally available features of Amazon Nova Micro, Amazon Nova Lite, Amazon Nova Pro, Amazon Nova Premier, Amazon Nova Canvas, Amazon Nova Reel , Amazon Nova Forge Models (as defined below) , Amazon Nova Sonic, Amazon Nova 2 Omni, Amazon Nova Act, Amazon Titan Text Express, Amazon Titan Text Lite, Amazon Nova Multimodal Embeddings, Amazon Titan Text Premier, Amazon Titan Text Embeddings, Amazon Titan Multimodal Embeddings, Amazon Titan Image Generator, AWS HealthScribe, Amazon Personalize, Amazon Q (excluding Amazon Q Developer Free Tier), AWS Transform, Amazon Bio Discovery (excluding Amazon Bio Discovery Academic Tier), Amazon Connect Customer, Amazon Connect Decisions, Amazon Connect Health, Amazon Connect Talent, Amazon Lex, Kiro (excluding Kiro Free Tier), and the Amazon Quick Suite (including Amazon QuickSight).536AWS Services may incorporate generative AI features and provide Generative AI Output to you. “Generative AI Output” means output generated by a generative artificial intelligence model in response to inputs or other data provided by you. “Indemnified Generative AI Services” means, collectively, generally available features of Amazon Nova Micro, Amazon Nova Lite, Amazon Nova Pro, Amazon Nova Premier, Amazon Nova Canvas, Amazon Nova Reel , Amazon Nova Forge Models (as defined below) , Amazon Nova Sonic, Amazon Nova 2 Omni, Amazon Nova Act, Amazon Titan Text Express, Amazon Titan Text Lite, Amazon Nova Multimodal Embeddings, Amazon Titan Text Premier, Amazon Titan Text Embeddings, Amazon Titan Multimodal Embeddings, Amazon Titan Image Generator, AWS HealthScribe, Amazon Personalize, Amazon Q (excluding Amazon Q Developer Free Tier), AWS Transform, Amazon Bio Discovery (excluding Amazon Bio Discovery Academic Tier), Amazon Connect Customer, Amazon Connect Decisions, Amazon Connect Health, Amazon Connect Talent, Amazon Lex, Kiro (excluding Kiro Free Tier), and Amazon Quick.
574Anthropic may also share account and usage information with us. 51.579Anthropic may also share account and usage information with us. 50.17.
580Amazon Quick 50.17.1. Quick Readers .
581Readers (as defined in the Quick documentation) that are used for automatically or programmatically refreshing dashboards for near real-time use cases must choose capacity pricing.
582For readers under user pricing, each reader is limited to manual use by one individual only. 51.
987You authorize AWS to transmit your Content to the providers for processing. 109.995You authorize AWS to transmit your Content to the providers for processing. Previous Version(s)
988Amazon Connect Talent (Preview) 109.1. “Amazon Connect Talent Content” means Your Content that is processed by Amazon Connect Talent. 109.2. You agree and instruct that: (a) we may use and store Amazon Connect Talent Content to develop and improve Amazon Connect Talent and its underlying technologies; (b) we may use and store Amazon Connect Talent Content that is not personal data to develop and improve AWS and affiliate machine-learning and artificial intelligence technologies; and (c) solely in connection with the development and improvement described in clauses (a) and (b), we may store your Amazon Connect Talent Content in AWS regions outside the AWS regions where you are using Amazon Connect Talent.—Removed
989You may instruct AWS not to use and store Amazon Connect Talent Content processed by Amazon Connect Talent to develop and improve the Service or technologies of AWS or its affiliates by configuring an AI services opt-out policy using AWS Organizations. 109.3. You are responsible for providing legally adequate privacy notices to End Users of your products or services that use Amazon Connect Talent and obtaining any necessary consent from such End Users for the processing of Amazon Connect Talent Content and the storage, use, and transfer of Amazon Connect Talent Content as described under this Section.—Removed
990You represent to us that you have provided all necessary privacy notices and obtained all necessary consents.—Removed
991You are responsible for notifying us in the event that any Amazon Connect Talent Content stored by Amazon Connect Talent must be deleted under applicable law. 109.4. Your use of Amazon Connect Talent is subject to additional Electronic Communication Notice and Consent Service Terms . 109.5. Except where permitted by Amazon Connect Talent, you may not use Amazon Connect Talent to generate Content for the express purpose of training an AI model or service or developing a substantially similar AI model or service. 109.6. Neither you nor your End Users will, or will attempt to, extract or derive underlying components, including any model, model parameters, or model weights or reproduce the training data of Amazon Connect Talent. 109.7. Amazon Connect Talent is not intended to serve as the sole basis for employment decisions.—Removed
992You are responsible for your employment determinations and for reviewing all Amazon Connect Talent output data before using that data as part of making any employment decision. 109.8. You are responsible for configuring the job applicant experience of Amazon Connect Talent for your specific use case and in a manner that complies with applicable law.—Removed
993This includes ensuring that your use of Amazon Connect Talent complies with all applicable labor and employment, anti-discrimination, disability accommodation, data privacy, AI, wiretap, recordkeeping, and biometrics laws and regulations.—Removed
994You are solely responsible for determining whether Amazon Connect Talent meets your legal obligations. 109.9. You are responsible for implementing all legally required processes for your job applicants or other affected individuals, such as: (a) requests for information about the role of Amazon Connect Talent in employment decisions, (b) correction of inaccurate personal data used in connection with employment decisions, and (c) appeals or requests for review of employment decisions. 109.10.—Removed
995You are responsible for using Amazon Connect Talent in a manner that limits bias or disparate impact discrimination against classes of individuals that are protected under applicable law.—Removed
996You will monitor outputs for your specific use case to identify any signs of bias or discrimination.—Removed
997You are responsible for: (a) understanding your legal obligations regarding bias and discrimination, (b) taking corrective action where you identify any bias or discrimination generated by your use case, and (c) maintaining records of any bias audits, impact assessments, or risk assessments as required under applicable law.—Removed
998AWS’ own bias and discrimination mitigation efforts do not relieve you of your independent obligation to prevent, assess, and address bias and discrimination in your use of Amazon Connect Talent. Previous Version(s)—Removed

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