CA-C-002357
Airbnb — Airbnb Terms of Service
Entity
Date detected
May 27, 2026
Severity
Changes
1 sentence modified
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Event Summary

Airbnb updated their Airbnb Terms of Service on May 27, 2026. Change detected: 1 sentence(s) modified. Document contained 1354 sentences after update.

UNKNOWN

Consumer Impact

Impact assessment pending documentation review.

Governance Analysis

Institutional analysis pending. This change has been verified and documented.

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This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology

Evidence Verification

✓ Verified
Previous Version
096d8ff77ccedd1efc04ad1bc316c907b6347dc9422466e91dddd97940dde808
May 5, 2026 08:04 UTC
✓ Verified
Current Version
20648fa6a3af51ecc3bd746f10d38a389e9931010d3dd8a2a58e6c474f1b28eb
May 27, 2026 00:11 UTC
✓ Verified
Change Detected
May 27, 2026 00:11 UTC
Analysis Methodology
✓ Verified
Source Document
https://www.airbnb.com/help/article/2908
Citation Record
Entity: Airbnb
Document: Airbnb Terms of Service
Record ID: CA-C-002357
Captured: 2026-05-27 00:11:15 UTC
URL: https://conductatlas.com/change/2026-05-27-airbnb-airbnb-terms-of-service-2357/
Accessed: May 28, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.

Clause-Level Changes

New Provisions Added
Platform Intermediary Liability Disclaimer
Medium

This new provision explicitly disclaims Airbnb's liability by recharacterizing it as a mere platform intermediary rather than a service provider, reducing its legal responsibility for Host Services and their quality/safety.

Full clause text available with Compliance. See Compliance →
Account Suspension and Termination
Medium

This reformulated provision explicitly states Airbnb can suspend/terminate 'without cause' and 'without prior notice', significantly strengthening Airbnb's unilateral right to remove users compared to the previous version which required showing breach or belief of breach.

Full clause text available with Compliance. See Compliance →
Feedback and Ratings Policy
Low

This new provision establishes Airbnb's explicit disclaimer that it does not verify review accuracy and reserves the right to remove reviews, protecting it from liability for user-generated review content.

Full clause text available with Compliance. See Compliance →
Provisions Removed
Terms Modification by Continued Use
Medium

Removal of this provision eliminates the requirement for 30-day advance notice of material changes and the user's explicit right to terminate if disagreeing with new terms, reducing transparency and user control over agreement modifications.

Removed clause text available with Compliance. See Compliance →
Account Termination and Suspension
High

Replacement of the previous provision that required Airbnb to 'believe' in breach before suspension with a new provision allowing suspension 'without cause' or 'without prior notice' significantly reduces user protections and procedural requirements.

Removed clause text available with Compliance. See Compliance →
Host and Guest Payment Terms and Service Fees
Medium

Removal of specific payment collection timing and refund procedures eliminates transparency regarding when and how payments are processed and refunded, potentially obscuring fee structures and payment conditions from users.

Removed clause text available with Compliance. See Compliance →
Provisions Modified
Mandatory Arbitration and Class Action Waiver
High

Added section header 'ARBITRATION AGREEMENT', changed 'agree to waive' to 'ARE EACH WAIVING' (all caps for emphasis), and added language about survival of arbitration agreement post-termination.

Before/after clause text available with Compliance. See Compliance →
User Content License
Medium

Changed 'Member Content' to 'Content' throughout, expanded trigger actions from 'making available' to 'creating, uploading, posting, sending, receiving, storing, or otherwise making available', and changed 'grant to' to 'grant to' (simplified phrasing).

Before/after clause text available with Compliance. See Compliance →
Limitation of Liability
Medium

Restructured to apply only to Airbnb (removed broad 'neither Airbnb nor any other party' language), added explicit 'even if advised' clause, added 'total liability' cap concept, and changed specific examples to broader 'intangible losses' phrasing.

Before/after clause text available with Compliance. See Compliance →
User Indemnification Obligation
Medium

Changed 'hold Airbnb (including Airbnb Payments, other affiliates...)' to 'hold harmless Airbnb and its affiliates and subsidiaries, including but not limited to, Airbnb Payments', reordering the structure and adding explicit reference to 'subsidiaries'.

Before/after clause text available with Compliance. See Compliance →
Governing Law and Jurisdiction
Low

Changed section reference from 'Section 19' to 'Section 23', changed 'will be conducted' to 'must be brought', and changed 'consent to venue and personal jurisdiction there' to 'consent to venue and personal jurisdiction in San Francisco County, California'.

Before/after clause text available with Compliance. See Compliance →

Cross-platform context

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Full Changes

See the full side-by-side comparison of every sentence added, removed, and modified.

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Document Context

Version history → Policy drift analysis → Document page →
Document
Airbnb Terms of Service
Entity
Airbnb
Captured
May 27, 2026
Source URL
https://www.airbnb.com/help/article/2908
Other changes to Airbnb Terms of Service
Previous change May 5, 2026
The detected change involves a currency display update in the footer of Airbnb's website. The previous version displayed USD ($) …
Low Neutral
Next change May 27, 2026
On May 27, 2026, Airbnb updated its Terms of Service footer to display currency and language options as Vietnamese Dong …
Low Neutral
View full version history →
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