Epic Games updated the contact email address for filing arbitration demands with NAM (National Arbitration and Mediation) in their Terms of Service on April 19, 2026. The old email listed was formatted with a space before the address, and the new version corrects this to 'commercial@namadr.com' without the extra space. This is a minor formatting correction that ensures consumers have the accurate contact information if they need to initiate arbitration.
This is a minor formatting fix ensuring the correct arbitration contact email is displayed. It has no practical impact on consumer rights or the dispute resolution process.
Epic Games corrected a minor formatting issue in their Terms of Service, fixing the contact email for filing an arbitration demand with NAM to 'commercial@namadr.com'. This change has no impact on your rights or the arbitration process itself — it simply ensures the email address is displayed correctly. If you ever need to file an arbitration demand against Epic Games, use commercial@namadr.com to contact NAM.
Epic Games made a cosmetic correction on April 19, 2026, removing a leading space from the NAM arbitration contact email address in their Terms of Service. The substantive arbitration clause is unchanged. No new regulatory obligations are triggered, no consumer rights are altered, and no compliance action is required. This does not affect dispute resolution procedures, JAMS/AAA/NAM rules, or any applicable consumer protection framework.
This change is a formatting correction with no material regulatory exposure. The arbitration clause itself remains unchanged. Tangentially relevant frameworks include: FTC Act Section 5 (unfair or deceptive acts — not implicated here); CFPB arbitration rules (12 C.F.R. Part 1040 — not implicated); applicable state consumer protection statutes. No enforcement actions, supervisory opinions, or regulatory guidance is directly triggered by this correction.
Compliance intelligence locked
Obligation analysis, escalation trigger, board language, and recommended action.
Watcher: regulatory citations + obligations. Professional: full compliance memo.
ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-000517.
ConductAtlas Policy Archive Entity: Epic Games | Document: Epic Games Terms of Service | Record: CA-C-000517 Captured: 2026-04-19 06:06:21 UTC URL: https://conductatlas.com/change/2026-04-19-epic-games-epic-games-terms-of-service-517/ Accessed: April 21, 2026
Epic Games updated their privacy policy on April 19, 2026 to consolidate and standardize the contact email addresses used for …
Subscribe to Watcher for $9.99/mo to get email alerts the moment Epic Games updates their policies. Or try Professional free for 14 days.