Cash App updated its Terms of Service on April 5, 2026 to change how Gift Cards work. Previously, Gift Cards could be used at specific merchants via the Cash App Card, and recipients could redeem the cash value under certain conditions. Now, all existing Gift Card balances have been automatically converted to their cash equivalent and added directly to users' Cash App Balance, effectively ending the Gift Card program entirely.
Users who held Cash App Gift Card balances need to verify that their funds were correctly converted and added to their Cash App Balance. The removal of California-specific cash redemption rights, while the product is now defunct, may raise questions about whether those consumer protections were properly honored.
Cash App has discontinued its Gift Card program and automatically converted any remaining Gift Card balances into cash, which has been added to users' Cash App Balance. This means users no longer have a merchant-specific Gift Card — instead they now hold unrestricted cash equivalent funds. You can verify your updated Cash App Balance to confirm your former Gift Card value has been credited correctly.
Cash App eliminated its Gift Card product on April 5, 2026, converting all outstanding Gift Card balances to cash and depositing them into users' Cash App Balances. This touches stored-value instrument regulations under state money transmission laws and potentially Reg E (Electronic Fund Transfers, 12 C.F.R. Part 1005) regarding account balance changes. It also removes prior redemption restrictions, including California-specific rules (Cal. Bus. & Prof. Code §17538.9 re: gift card cash redemption below $10/$15 thresholds). Organizations that relied on this feature for employee incentives or promotions should note the product is fully discontinued. Review of any vendor agreements referencing the Gift Card feature is warranted.
1. Stored-Value / Gift Card Laws: The previous terms specifically referenced California gift card cash redemption thresholds (below $10 or $15 for California recipients) governed by Cal. Civ. Code §1749.5 and Cal. Bus. & Prof. Code §17538.9. The removal of these terms signals the product is defunct, but any residual unredeemed balances and their conversion must comply with state unclaimed property / escheatment laws (e.g., Cal. Code Civ. Proc. §1520 et seq.; UPPO Model Act).
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ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-000242.
ConductAtlas Policy Archive Entity: Cash App | Document: Cash App Terms of Service | Record: CA-C-000242 Captured: 2026-04-05 06:04:31 UTC URL: https://conductatlas.com/change/2026-04-05-cash-app-cash-app-terms-of-service-242/ Accessed: April 19, 2026
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