Zoom asserts complete ownership over telemetry, product usage, and diagnostic data generated in connection with users' use of its services and software, classifying this data as Service Generated Data.
This analysis describes what Zoom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision asserts that Zoom owns all rights, title, and interest in data generated through platform usage, including telemetry and diagnostic data, which may include behavioral and operational signals about how organizations and individuals use the services. This ownership claim engages data protection frameworks where Service Generated Data can be linked to identifiable individuals.
This new provision asserts Zoom's complete ownership of all telemetry, usage, and diagnostic data, effectively reversing user rights to data generated during their use of the service.
View full change record →The agreement asserts that Zoom owns all telemetry, product usage, and diagnostic data generated through use of the services and software, meaning users retain no ownership interest in this category of data. Where Service Generated Data can be linked to identifiable individuals, applicable data protection law such as GDPR may nonetheless limit how that data can be processed, regardless of the ownership assertion.
Cross-platform context
See how other platforms handle Service Generated Data Ownership and similar clauses.
Compare across platforms →"Telemetry data, product usage data, diagnostic data, and similar data that Zoom collects or generates in connection with your or your End Users' use of the Services or Software are referred to as Service Generated Data. Zoom owns all rights, title, and interest in and to Service Generated Data.Excerpt from Zoom's Terms of Service
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This provision asserts that Zoom owns all rights, title, and interest in data generated through platform usage, including telemetry and diagnostic data, which may include behavioral and operational signals about how organizations and individuals use the services. This ownership claim engages data protection frameworks where Service Generated Data can be linked to identifiable individuals.
The agreement asserts that Zoom owns all telemetry, product usage, and diagnostic data generated through use of the services and software, meaning users retain no ownership interest in this category of data. Where Service Generated Data can be linked to identifiable individuals, applicable data protection law such as GDPR may nonetheless limit how that data can be processed, regardless of …
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