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Feedback Assignment

Medium severity High confidence Explicitdocumentlanguage Unique · 0 of 352 platforms
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Document Record

What it is

Any feedback, suggestions, ideas, or recommendations submitted to Zoom by users, employees, contractors, or end users is unconditionally and irrevocably assigned to Zoom, which may use it for any purpose without attribution or compensation.

This analysis describes what Zoom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision requires unconditional and irrevocable assignment of all intellectual property rights in user-submitted feedback to Zoom, including proprietary rights, without any compensation or attribution obligation. Enterprise organizations should assess whether this clause binds their employees and contractors to assignment obligations that may need to be disclosed or managed under internal IP policies.

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Change history

added Jul 18, 2026

This new provision assigns all user feedback and related intellectual property rights to Zoom without compensation or attribution, preventing users from retaining any rights to suggestions or improvements they provide.

View full change record →

Consumer impact (what this means for users)

The agreement states that any feedback or suggestions submitted to Zoom are irrevocably assigned to Zoom, which may use them for any purpose without compensation or attribution. The assignment extends to feedback submitted by employees, contractors, agents, and end users acting on behalf of the agreeing party.

Cross-platform context

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Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
You acknowledge that (i) Zoom owns, and Zoom shall retain ownership of, all right, title, and interest in and to such Feedback, including any Proprietary Rights therein, and (ii) Zoom may, but is not required to use, the Feedback, including any Proprietary Rights therein, for any purpose whatsoever without any attribution, financial compensation, or reimbursement of any kind to you or any third party. You hereby unconditionally and irrevocably assign and agree to assign to Zoom on your behalf, and you shall cause your employees, contractors, agents, and End Users to unconditionally and irrevocably assign and agree to assign, all right, title, and interest in and to the Feedback, including all Proprietary Rights relating thereto.

Excerpt from Zoom's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1. REGULATORY LANDSCAPE: The unconditional assignment of intellectual property rights through a terms of service agreement may interact with employment law and contractor IP assignment frameworks in various jurisdictions. In the EU, the enforceability of broad IP assignment clauses in consumer or employment contexts may be subject to unfair contract terms review under Directive 93/13/EEC or national equivalents. 2. GOVERNANCE EXPOSURE: Medium. Enterprise organizations whose employees or contractors submit product feedback may inadvertently assign IP rights that could otherwise belong to the organization under applicable employment or contractor agreements. Organizations with active IP development programs should assess this clause against their internal IP ownership policies. 3. JURISDICTION FLAGS: EU and UK jurisdictions may scrutinize broad irrevocable assignment clauses in consumer or employment contexts. US organizations should review whether the assignment is consistent with their employment agreements and work-for-hire policies. 4. CONTRACT AND VENDOR IMPLICATIONS: Enterprise procurement teams should confirm whether their MSA modifies or limits the scope of the feedback assignment clause. Organizations with significant product feedback programs or innovation initiatives should assess whether this clause creates unintended IP transfer risks. 5. COMPLIANCE CONSIDERATIONS: Legal and IP teams should review internal policies on employee and contractor IP ownership to confirm alignment with the feedback assignment obligations in this clause. Organizations may wish to include guidance for employees and contractors on Zoom feedback submission practices.

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Provision details

Document information
Document
Zoom Terms of Service
Entity
Zoom
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-014435
Document ID
CA-D-00189
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
3385024743a75574626b51f881a9738c05304ab376fceea966cffae9ca98a626
Analysis generated
July 9, 2026 05:33 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Zoom
Document: Zoom Terms of Service
Record ID: CA-P-014435
Captured: 2026-07-09 05:33:17 UTC
SHA-256: 3385024743a75574…
URL: https://conductatlas.com/platform/zoom/zoom-terms-of-service/provision/CA-P-014435/feedback-assignment/
Accessed: July 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Zoom's Feedback Assignment clause do?

This provision requires unconditional and irrevocable assignment of all intellectual property rights in user-submitted feedback to Zoom, including proprietary rights, without any compensation or attribution obligation. Enterprise organizations should assess whether this clause binds their employees and contractors to assignment obligations that may need to be disclosed or managed under internal IP policies.

How does this clause affect you?

The agreement states that any feedback or suggestions submitted to Zoom are irrevocably assigned to Zoom, which may use them for any purpose without compensation or attribution. The assignment extends to feedback submitted by employees, contractors, agents, and end users acting on behalf of the agreeing party.

Is ConductAtlas affiliated with Zoom?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zoom.