Provision record
Zoom · Zoom Sub-Processors · View original document ↗

AWS processes AI features customer content

High severity High confidence Explicit document language Common · 288 of 352 platforms

Key Facts

Does AWS process Customer Content and context if AI features are enabled?
AWS processes Customer Content and context for AI processing if AI features are enabled.
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This analysis describes what Zoom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Customer Content may be shared with AWS for AI processing, contingent on AI features being enabled, exposing potentially sensitive content to a third-party cloud provider.

Consumer impact (what this means for users)

If AI features are enabled, your Customer Content and context is processed by AWS for AI purposes.

How other platforms handle this

Mistral AI Medium

Customer authorized Mistral AI to transfer Personal Data to any country deemed to have an adequate level of data protection by the European Commission.

Tinder Medium

we may share data between our affiliates for the safety and security of our users and may take necessary actions if we believe you have violated these Terms, including banning you from our Services and/or our affiliates' services...

Skillshare Medium

Whenever we transfer personal data internationally, we use tools and transfer agreements to: make sure the data transfer complies with applicable law; and help to give your data the same level of protection as it has in the EU...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Customer Content and context for AI processing if AI features are enabled

Excerpt from Zoom's Sub-Processors

Applicable regulations

BIPA
Illinois, USA
CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Zoom Sub-Processors
Entity
Zoom
Document last updated
July 6, 2026
Tracking information
First tracked
July 6, 2026
Last verified
July 9, 2026
Record ID
CA-P-067075
Document ID
CA-D-00930
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
144798ca3a98501441f47060f315ea5ef2278a02e7cf3920b5f7e32307047e01
Analysis generated
July 6, 2026 23:07 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Zoom
Document: Zoom Sub-Processors
Record ID: CA-P-067075
Captured: 2026-07-06 23:07:54 UTC
SHA-256: 144798ca3a985014…
URL: https://conductatlas.com/platform/zoom/zoom-sub-processors/provision/CA-P-067075/aws-processes-ai-features-customer-content/
Accessed: Aug. 19, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Zoom's AWS processes AI features customer content clause do?

Customer Content may be shared with AWS for AI processing, contingent on AI features being enabled, exposing potentially sensitive content to a third-party cloud provider.

How does this clause affect you?

If AI features are enabled, your Customer Content and context is processed by AWS for AI purposes.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 288 platforms. See the full comparison.

Is ConductAtlas affiliated with Zoom?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zoom.