Zillow · Zillow Terms of Use · View original document ↗

Prohibition on Automated Data Collection and Scraping

Medium severity Unique · 0 of 325 platforms
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This analysis describes what Zillow's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause protects Zillow's proprietary listing database, but it also affects legitimate researchers, journalists, and academics who use automated tools to study housing market data and fair housing compliance.

Consumer impact (what this means for users)

Zillow's terms affect consumers primarily through a mandatory arbitration clause that removes the right to sue in court or participate in class actions, a broad perpetual license over any content users submit, and explicit consent to being contacted by phone, text, or email including by automated systems. The liability cap of $100 means consumers are significantly limited in the damages they could recover even if Zillow breaches the agreement. You can opt out of the arbitration clause by sending written notice to Zillow within 30 days of first agreeing to the terms.

How other platforms handle this

PlanetScale Medium

When you visit the Careers portion of our websites, we collect the information that you provide to us in connection with your job application. This includes but is not limited to business and personal contact information, professional credentials and skills, educational and work history and other in...

American Airlines Medium

American does not knowingly collect personal information directly from children – persons under the age of 13, or another age if required by applicable law – other than when required to comply with the law or for safety and security reasons. Due to the nature of our Services, we may collect travel i...

GOAT Medium

We may collect information about your location, including precise geolocation information, when you use our Services. We use this information to provide location-based services, such as showing you products available in your area, and for other purposes described in this Privacy Policy.

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▸ View Original Clause Language DOCUMENT RECORD
"
You agree not to, and will not assist, encourage, or enable others to: use any robot, spider, scraper, data mining tools, data gathering or extraction tools, or other automated means to access our Services for any purpose; frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Zillow; use any metatags or other hidden text utilizing Zillow's name or trademarks; access, tamper with, or use non-public areas of this Website, Zillow's computer systems, or the technical delivery systems of Zillow's providers.

— Excerpt from Zillow's Zillow Terms of Use

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Zillow Terms of Use
Entity
Zillow
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 11, 2026
Record ID
CA-P-006682
Document ID
CA-D-00231
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
5d71385f3f09129d73d0aba23f8d5b1024b58a8a4476f69b382a0fdf060a99d9
Analysis generated
May 8, 2026 12:45 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Zillow
Document: Zillow Terms of Use
Record ID: CA-P-006682
Captured: 2026-05-08 12:45:03 UTC
SHA-256: 5d71385f3f09129d…
URL: https://conductatlas.com/platform/zillow/zillow-terms-of-use/prohibition-on-automated-data-collection-and-scraping/
Accessed: May 14, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Zillow's Prohibition on Automated Data Collection and Scraping clause do?

This clause protects Zillow's proprietary listing database, but it also affects legitimate researchers, journalists, and academics who use automated tools to study housing market data and fair housing compliance.

Is ConductAtlas affiliated with Zillow?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zillow.