Xbox Terms of Use

This is the legal agreement you accept when using Microsoft and Xbox products like Xbox Game Pass, Outlook, OneDrive, or Bing. It sets the rules for how you can use these services, what Microsoft can do with content you upload, and how disputes must be handled. Importantly, it requires most U.S. users to resolve disputes through individual arbitration rather than going to court or joining a class action lawsuit.

The Microsoft Services Agreement (MSA) is the master terms of service governing consumer access to Microsoft's suite of products and services, including Xbox, Microsoft 365, Outlook, OneDrive, Bing, Skype, and Cortana. The agreement establishes user obligations regarding acceptable use, content standards, and account management, while granting Microsoft broad rights to modify, suspend, or terminate services and accounts. Key provisions include mandatory binding arbitration with class action waiver for U.S. users, broad content licensing grants to Microsoft over user-submitted material, unilateral authority to amend terms with notice, and limitations on Microsoft's liability to the fullest extent permitted by law. The document incorporates by reference Microsoft's Privacy Statement and numerous product-specific supplemental terms.