Provision record
X · X Privacy Policy · View original document ↗

Data Retention Schedules

Medium severity Unique · 0 of 352 platforms
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Document Record

What it is

This provision specifies that profile and usage data is retained for the duration of a user's account; payment data is retained for the duration of paid service use with transaction records kept longer per applicable law; cookie and device data is retained for up to 13 months; and ad interaction and partner data is retained for up to 12 months.

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This analysis describes what X's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause establishes the specific retention periods applicable to different categories of user data, which are relevant to data subject access and deletion rights, GDPR storage limitation compliance, and CCPA deletion request handling.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Submit a data deletion request through X's Privacy Policy Inquiries page or deactivate your account following the instructions in the policy under 'Take Control' to initiate the data deletion queue process.

If You Do Nothing

⚠ The terms will apply as written; data in each category will be retained for the periods stated unless a deletion request is submitted and processed.

Cross-platform context

See how other platforms handle Data Retention Schedules and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
We keep your profile information, such as your display name, user name, password and email address for the duration of your account. We cannot provide you with our products and services without retaining this information. We keep your usage information, such as the content you post, your interactions with other users' content and how you interact with others on the platform for the duration of your account or until such content is removed. We keep your payment information, including your credit or debit card number and billing address for the duration you use our paid products and services. Records of transactions will be kept for longer, in accordance with applicable law. We generally collect device information, location information, inferred identity information and log information using cookies. We keep cookies and information collected using cookies for up to 13 months. We keep information about your views or interactions with ads on or off X, as well as how you interact with our content on third-party sites for up to 12 months. We keep information shared by ad and business partners for up to 12 months.

Excerpt from X's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: Data retention schedules engage GDPR's storage limitation principle, CCPA's deletion rights framework, and payment card industry data security standards (PCI DSS) for payment data retention.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • FTC
    The FTC has authority over data retention and deletion practices as part of its oversight of unfair or deceptive practices affecting US consumers.
    File a complaint →

Provision details

Document information
Document
X Privacy Policy
Entity
X
Document last updated
May 5, 2026
Tracking information
First tracked
Sept. 22, 2026
Last verified
Sept. 22, 2026
Record ID
CA-P-00030006
Document ID
CA-D-00030
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
edf76eaa067519848cb54fba209bc01ecbfa7d3226be11cd5b9ab14e9555769e
Analysis generated
September 22, 2026 01:55 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: X
Document: X Privacy Policy
Record ID: CA-P-00030006
Captured: 2026-09-22 01:55:42 UTC
SHA-256: edf76eaa06751984…
URL: https://conductatlas.com/platform/x/x-privacy-policy/data-retention-schedules/
Accessed: Sept. 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does X's Data Retention Schedules clause do?

This clause establishes the specific retention periods applicable to different categories of user data, which are relevant to data subject access and deletion rights, GDPR storage limitation compliance, and CCPA deletion request handling.

Is ConductAtlas affiliated with X?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by X.