Provision record
Wise · Wise US Customer Agreement · View original document ↗

10 Business Day Error Resolution Standard

Common · 289 of 343 platforms
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This analysis describes what Wise's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

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If any provisions from this Policy are in conflict with any applicable laws, such provisions will be replaced by provisions of the same purport that reflects the original intention of the provision, to the extent permissible under the applicable laws.

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These Terms contain the entire agreement between you and OpenAI regarding the Services and, other than any Service-specific terms, supersedes any prior or contemporaneous agreements between you and OpenAI.

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▸ View Original Clause Language DOCUMENT RECORD
"
Upon receiving all information required to report an error, we'll decide within 10 business days whether an error occurred and correct it as soon as possible.

Excerpt from Wise's US Customer Agreement

Provision details

Document information
Document
Wise US Customer Agreement
Entity
Wise
Date stated by the document
Sept. 25, 2026
As printed in Wise’s text (version CA-V-007159), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 19, 2026
Text quoted from version
CA-V-007159, captured Sept. 26, 2026
Record ID
CA-P-036222
Document ID
CA-D-000265
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007159)
bb68eee0fc794bdd7f1aebb7e6d94118a88e359c3e4b16ae2e7a2c5fef564df5
Analysis generated
May 21, 2026 00:40 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-007159, captured Sept. 26, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Wise
Document: Wise US Customer Agreement
Record ID: CA-P-036222
Version: CA-V-007159
Captured: 2026-09-26 00:44:02 UTC
SHA-256: bb68eee0fc794bdd…
URL: https://conductatlas.com/platform/wise/wise-us-customer-agreement/provision/CA-P-036222/10-business-day-error-resolution-standard/
Accessed: Oct. 17, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Wise's 10 Business Day Error Resolution Standard clause do?

The clause states: “Upon receiving all information required to report an error, we'll decide within 10 business days whether an error occurred and correct it as soon as possible.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 289 platforms. See the full comparison.

Is ConductAtlas affiliated with Wise?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Wise.