Wise prohibits using the service for illegal activities, fraud, money laundering, or violating sanctions, and will close your account if you breach these rules.
If Wise determines — even incorrectly — that you have violated prohibited activity rules, your account can be closed immediately and funds may be held pending investigation.
Prohibited activities clauses reflect OFAC sanctions compliance, BSA/AML obligations, and FinCEN guidance. The document's broad discretion to terminate accounts based on suspected violations creates due process concerns and should be reviewed against Regulation E error resolution requirements.
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Wise's US terms significantly affect consumers' legal rights by requiring binding arbitration for disputes and waiving the right to participate in class action lawsuits, which limits recourse options if something goes wrong. Wise also reserves the right to suspend or close accounts at its discretion, which could affect access to funds. You can opt out of the arbitration clause by sending written notice to Wise within 30 days of first accepting the agreement.