Wise · Wise Terms of Use

Data Collection and Use

Medium severity
Share 𝕏 Share in Share

What it is

Wise collects your personal and financial data to provide its services, comply with legal obligations, and may share it with third parties including financial institutions and regulators.

Why it matters

Your sensitive financial and personal information is shared with multiple parties, and understanding how it is used and protected is important for your privacy.

Institutional analysis (Compliance & legal intelligence)

Data collection and sharing practices implicate the Gramm-Leach-Bliley Act (GLBA) privacy provisions, CCPA for California residents, and FinCEN recordkeeping requirements. Compliance teams should review Wise's privacy notice alongside the Customer Agreement to assess data governance obligations.

πŸ”’

Compliance intelligence locked

Regulatory citations, enforcement risk, and due diligence action items.

Watcher $9.99/mo Professional $149/mo

Watcher: regulatory citations. Professional: full compliance memo.

Consumer impact

Wise's US terms significantly affect consumers' legal rights by requiring binding arbitration for disputes and waiving the right to participate in class action lawsuits, which limits recourse options if something goes wrong. Wise also reserves the right to suspend or close accounts at its discretion, which could affect access to funds. You can opt out of the arbitration clause by sending written notice to Wise within 30 days of first accepting the agreement.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    To request access to or deletion of your personal data, contact Wise's privacy team at privacy@wise.com. Include your full name, account email, and the specific data request you are making.

Applicable agencies

  • FTC
    The FTC enforces consumer data privacy and security obligations and GLBA privacy rule compliance for financial services companies.
    File a complaint →

Provision details

Document information
Document
Wise Terms of Use
Entity
Wise
Document last updated
March 24, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-00265008
Document ID
CA-D-00265
Evidence Provenance
Source URL
Wayback Machine
SHA-256
6f525d0031781b822dc3f4857ea5028c6272159d1dd503bccbb9459d6bdb2dd2
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Wise | Document: Wise Terms of Use | Record: CA-P-00265008
Captured: 2026-03-20 05:23:38 UTC | SHA-256: 6f525d0031781b82…
URL: https://conductatlas.com/platform/wise/wise-terms-of-use/data-collection-and-use/
Accessed: April 4, 2026
Classification
Severity
Medium
Categories

Other provisions in this document