Provision record
Windsurf · Windsurf Security & Data Handling · View original document ↗

Account Deletion and Zero-Data Retention

Medium severity Medium confidence Explicit document language Common · 290 of 352 platforms
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Document Record

What it is

The document discloses account deletion and zero-data retention mechanisms, distinguishing between default protections for enterprise and teams users versus opt-in protections for individual users. The document includes a dedicated section on account deletion linked from the table of contents, though the full text of that section was not available in the provided document excerpt.

This analysis describes what Windsurf's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes the data deletion and retention framework that governs how long and under what conditions user data including code snippets is retained or purged. The opt-in structure for individual users creates a material difference in the default data lifecycle applicable to different user categories.

Interpretive note: The complete account deletion procedure and scope were not available in the document excerpt provided, limiting full assessment of the deletion mechanism's compliance adequacy.

Recent Activity

This document changed recently

High Jul 6, 2026

The updated terms establish a default policy permitting Windsurf to use customer data for model training purposes to improve services. Previously, the company required explicit opt-in before any training use. Under the revised policy, data training occurs automatically for free and paid users unless they affirmatively opt out through the Data Controls settings page. Once disabled, the terms state your data will not be used for training and Zero Data Retention will be enabled with model providers. Enterprise customers operate under a different standard, requiring express prior written consent before any training use occurs.

View change record →
Medium Jun 23, 2026

The updated document establishes explicit commitments about how Windsurf protects data and manages security. The terms state that all data transmission is encrypted in transit and at rest, that access to production systems is restricted to a small number of employees or contractors based on business roles, and that production systems are monitored via logging, error handling, and monitoring dashboards. The document discloses that Windsurf obtained SOC 2 Type II certification as of March 2024 and that all employees and contractors are required to use multi-factor authentication and receive annual security training. These disclosures describe organizational practices rather than establishing new user-facing rights or obligations.

View change record →

Consumer impact (what this means for users)

Under these terms, individual users must actively enable zero-data retention mode to obtain deletion-equivalent protections, while Teams and Enterprise users receive these protections by default. The document references a dedicated account deletion section in its table of contents, indicating a formal deletion mechanism exists, though the specific procedures were not available in the document excerpt reviewed.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Navigate to your profile page and enable zero-data retention mode to prevent future data retention. For account deletion, refer to the account deletion section of the Windsurf security page or contact security@windsurf.com.

How other platforms handle this

Square Medium

You may contact our privacy team with any requests of disclosure, correction, or deletion of your personal information. You may also request suspension of use or suspension of sharing of your personal information with certain third parties.

Google Cloud Medium

You and your organization's administrator can access several types of Service Data directly from Google Cloud, including your account information, billing contact information, payment and transaction information, as well as product and communication settings and configurations.

Notion Medium

If you registered to use Notion's Services with such an email address, but you do not use the Services in connection with your organization...you may transfer your account to a different email address.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
For any teams or enterprise plans, all inputs and outputs to these requests follow zero-data retention policies by default. For any individual plan, users can opt-in to zero-data retention mode from their profile page.

Excerpt from Windsurf's Security & Data Handling

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1.

Insight

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Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

EU AI Act
European Union
CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Windsurf Security & Data Handling
Entity
Windsurf
Document last updated
May 11, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-013139
Document ID
CA-D-00783
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
09f15224ef746c31f64489deed565c66e77ca519b3c55d45f54937824fef52f0
Analysis generated
May 21, 2026 05:27 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Windsurf
Document: Windsurf Security & Data Handling
Record ID: CA-P-013139
Captured: 2026-05-21 05:27:25 UTC
SHA-256: 09f15224ef746c31…
URL: https://conductatlas.com/platform/windsurf/windsurf-security-data-handling/provision/CA-P-013139/account-deletion-and-zero-data-retention/
Accessed: Sept. 15, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Windsurf's Account Deletion and Zero-Data Retention clause do?

This provision establishes the data deletion and retention framework that governs how long and under what conditions user data including code snippets is retained or purged. The opt-in structure for individual users creates a material difference in the default data lifecycle applicable to different user categories.

How does this clause affect you?

Under these terms, individual users must actively enable zero-data retention mode to obtain deletion-equivalent protections, while Teams and Enterprise users receive these protections by default. The document references a dedicated account deletion section in its table of contents, indicating a formal deletion mechanism exists, though the specific procedures were not available in the document excerpt reviewed.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with Windsurf?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Windsurf.