WHOOP charges membership fees on a recurring subscription basis and does not issue refunds or credits for any unused portion of a billing period after a charge has been made.
This analysis describes what Whoop's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that once a billing period commences, the membership fee for that period is non-refundable regardless of whether the user cancels or discontinues use mid-period. Users who cancel are entitled to access through the end of the paid period but receive no refund for the remaining time.
Interpretive note: The document excerpt available does not include the full billing and cancellation procedure language; EU consumer withdrawal rights and state-specific automatic renewal law compliance cannot be fully assessed from the available text.
Significantly shortened and made more company-favorable by removing cancellation instructions and adding explicit non-refund policy for partial periods.
View full change record →Under these terms, membership fees charged for a billing period are non-refundable; users who cancel mid-period retain access until the period ends but do not receive a prorated refund. The agreement requires users to cancel before the next billing date to avoid being charged for a subsequent period.
How other platforms handle this
During the Subscription Period, you will be billed for the Subscription Fees on a recurring basis, as set out on our Platform (Billing Cycle).
Tinder will retain all funds charged to your External Service Account until you cancel your subscription through your External Service Account.
Any renewal of your AC WhatsApp Service subscription or your WhatsApp Credit Subscription will be at the then current prices listed on, or otherwise accessible via, the ActiveCampaign Pricing page without applying any prior discount.
"Membership fees are billed on a recurring basis. WHOOP does not provide refunds or credits for any partial membership periods.Excerpt from Whoop's Terms of Use
1) REGULATORY LANDSCAPE: This provision interacts with the FTC's negative option marketing guidelines and enforcement priorities regarding auto-renewal and subscription cancellation disclosures.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
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This provision establishes that once a billing period commences, the membership fee for that period is non-refundable regardless of whether the user cancels or discontinues use mid-period. Users who cancel are entitled to access through the end of the paid period but receive no refund for the remaining time.
Under these terms, membership fees charged for a billing period are non-refundable; users who cancel mid-period retain access until the period ends but do not receive a prorated refund. The agreement requires users to cancel before the next billing date to avoid being charged for a subsequent period.
ConductAtlas has identified this type of provision across 230 platforms. See the full comparison.
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