Provision record
Whoop · Whoop Terms of Use · View original document ↗

Auto-Renewal Subscription

Medium severity High confidence Explicit document language Common · 230 of 352 platforms
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Document Record

What it is

Your WHOOP membership automatically renews and charges your payment method each period until you cancel it yourself; cancellation must be done proactively through the app or customer support.

ⓘ

This analysis describes what Whoop's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

If you forget to cancel before your renewal date, you will be charged for another full subscription period, and there is no indication in these terms of a prorated refund for early cancellation after renewal.

Consumer impact (what this means for users)

WHOOP will automatically charge your payment method at each renewal cycle unless you actively cancel, creating financial exposure if you do not monitor your renewal date and cancel in time.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Cancel Subscription
    Open the WHOOP app, navigate to your account settings, and select the option to cancel your membership before your next renewal date. Alternatively, contact WHOOP customer support at support.whoop.com to request cancellation.

How other platforms handle this

Tinder Medium

Tinder will retain all funds charged to your External Service Account until you cancel your subscription through your External Service Account.

ActiveCampaign Medium

Any renewal of your AC WhatsApp Service subscription or your WhatsApp Credit Subscription will be at the then current prices listed on, or otherwise accessible via, the ActiveCampaign Pricing page without applying any prior discount.

Leonardo AI Medium

Charge interest on any overdue payments at a rate equal to the Reserve Bank of Australia's cash rate, from time-to-time, plus 2% per annum, calculated daily and compounding monthly.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Your WHOOP membership will automatically renew at the end of each subscription period unless you cancel before the renewal date. By providing your payment information, you authorize WHOOP to charge the applicable membership fee to your payment method on a recurring basis until you cancel. You may cancel your membership at any time through the WHOOP app or by contacting customer support.

Excerpt from Whoop's Terms of Use

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: Auto-renewal subscription terms engage state automatic renewal laws, most notably California's Automatic Renewal Law (ARL), which requires clear and conspicuous pre-purchase disclosure of auto-renewal terms, affirmative consent, and a simple cancellation mechanism.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Provision details

Document information
Document
Whoop Terms of Use
Entity
Whoop
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 9, 2026
Record ID
CA-P-007381
Document ID
CA-D-00739
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
b0f69a91b78f8693516741894c5764ade71b5602877efc1fe26040b0583e1652
Analysis generated
May 7, 2026 07:09 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Whoop
Document: Whoop Terms of Use
Record ID: CA-P-007381
Captured: 2026-05-07 07:09:02 UTC
SHA-256: b0f69a91b78f8693…
URL: https://conductatlas.com/platform/whoop/whoop-terms-of-use/provision/CA-P-007381/auto-renewal-subscription/
Accessed: Sept. 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Whoop's Auto-Renewal Subscription clause do?

If you forget to cancel before your renewal date, you will be charged for another full subscription period, and there is no indication in these terms of a prorated refund for early cancellation after renewal.

How does this clause affect you?

WHOOP will automatically charge your payment method at each renewal cycle unless you actively cancel, creating financial exposure if you do not monitor your renewal date and cancel in time.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 230 platforms. See the full comparison.

Is ConductAtlas affiliated with Whoop?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Whoop.