Provision record
WhatsApp · WhatsApp Privacy Policy · View original document ↗

Retention Period Determined Case By Case

Low severity Explicit document language Common · 275 of 352 platforms
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This analysis describes what WhatsApp's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Jun 22, 2026

The updated policy removes an unconditional statement of intent and replaces it with conditional language: 'We have no intention to introduce them, but if we ever do, we will update this Privacy Policy.' This revision reserves WhatsApp's right to introduce ad formats in Status and Channels in the future, subject only to updating the privacy policy at that time. The prior language established a stronger commitment; the updated language is more permissive. No specific consumer action is required; the change is informational regarding WhatsApp's future flexibility on advertising formats.

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Medium Jun 5, 2026

The updated terms no longer state that WhatsApp has no intention to introduce ads in Status and Channels. Instead, the revised language indicates that if ads are introduced in these features, WhatsApp will update its privacy policy to reflect the change. This means the company has reserved the option to add ads to Status and Channels in the future, subject to policy update notification.

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Medium Apr 19, 2026

The updated policy now explicitly discloses that users 'may see other types of ads in Status and Channels,' whereas the prior language stated WhatsApp had 'no intention to introduce' new ad types. This represents a shift from a stated commitment not to expand advertising toward an explicit acknowledgment that new ad categories may appear on WhatsApp's social features. The policy also updated its regional privacy guidance by removing a reference to Thai Personal Data Protection Act rights and adding a new section directing US residents to WhatsApp's United States Regional Privacy Notice for information about their consumer privacy rights under US law.

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Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 1629 other provisions on other platforms.

How other platforms handle this

Faire Medium

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of the information...

Palantir Medium

We keep the personal data we collect in line with our internal data retention policies for as long as you use our services or as long as is necessary to: (i) fulfil the purpose(s) for which we collected the personal data; (ii) provide and secure our products and services; (iii) resolve disputes...

Mistral AI Medium

Mistral AI shall retain the Customer Exportable Data and Assets for a period of thirty (30) days from the earlier between (a) the expiration of the Transitional Period or (b) Customer's notification under Section 2.2.2 (b) of these Additional Terms.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
The storage periods are determined on a case-by-case basis that depends on factors like the nature of the information, why it is collected and processed, relevant legal or operational retention needs, and legal obligations.

Excerpt from WhatsApp's Privacy Policy

Applicable regulations

CCPA/CPRA
California, USA
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
UK GDPR
United Kingdom

Provision details

Document information
Document
WhatsApp Privacy Policy
Entity
WhatsApp
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-030133
Document ID
CA-D-00176
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
454d96d4e64ccebb1f334c0556638651c7de109fc425fa2573cd35b326d7bea0
Analysis generated
July 9, 2026 06:34 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: WhatsApp
Document: WhatsApp Privacy Policy
Record ID: CA-P-030133
Captured: 2026-07-09 06:34:41 UTC
SHA-256: 454d96d4e64ccebb…
URL: https://conductatlas.com/platform/whatsapp/whatsapp-privacy-policy/provision/CA-P-030133/retention-period-determined-case-by-case/
Accessed: Aug. 2, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does WhatsApp's Retention Period Determined Case By Case clause do?

The clause states: “The storage periods are determined on a case-by-case basis that depends on factors like the nature of the information, why it is collected and processed, relevant legal or operational retention needs, and legal obligations.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 275 platforms. See the full comparison.

Is ConductAtlas affiliated with WhatsApp?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by WhatsApp.