This analysis describes what WhatsApp's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy now explicitly states that users may see other types of ads in Status and Channels, reversing prior language indicating WhatsApp had no intention to introduce ads. This represents a shift from the previous position and discloses a change in the advertising model. The policy also adds a new section directing US residents to a separate Regional Privacy Notice where consumer privacy rights under US law are described. Users in the US may wish to review that separate notice to understand their specific privacy rights and any opt-out or data access mechanisms available under applicable state law.
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We collect payment and billing information when you register for certain paid Services. We use external secure payment processing services to collect and process payment information, such as payment card details.
Depending on the nature of your interaction with us, we collect personal or business information such as name, email address, postal address, and phone number.
Data obtained from you in connection with this text messaging service may include your mobile phone number, your carrier's name, and the date, time and content of your messages and other information you provide...
"You can use the contact upload feature and provide us, if permitted by applicable laws, with the phone numbers in your address book on a regular basis, including those of users of our Services and your other contacts.Excerpt from WhatsApp's Privacy Policy
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The clause states: “You can use the contact upload feature and provide us, if permitted by applicable laws, with the phone numbers in your address book on a regular basis, including those of users of our Services and your other contacts.”
ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.
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