Webull · Webull Customer Agreement

Limitation of Liability — Three-Month Cap

High severity
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What it is

If Webull causes you harm — such as a trading error, system outage, or data breach — the maximum amount you can recover from them is what you paid Webull in the three months before your claim, which for many users will be very little or zero.

Consumer impact (what this means for users)

If a Webull platform outage, system error, or security breach causes you financial loss during trading, your maximum legal recovery from Webull is capped at the fees you paid in the prior three months — which may be zero for users on the free tier, leaving you with no meaningful financial recourse for potentially significant losses.

Cross-platform context

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Why it matters (compliance & risk perspective)

For a financial trading platform where users may suffer significant investment losses due to platform errors, limiting Webull's liability to three months of fees — potentially zero for free accounts — means users bear virtually all financial risk.

View original clause language
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL LIABILITY OF WEBULL, AND ITS SUPPLIERS AND DISTRIBUTORS, FOR ANY CLAIMS UNDER THESE TERMS, INCLUDING FOR ANY IMPLIED WARRANTIES, IS LIMITED TO THE AMOUNT YOU PAID US TO USE THE SERVICES IN THE THREE (3) MONTHS BEFORE THE DATE OF THE CLAIM (OR, IF WE CHOOSE, TO SUPPLYING YOU THE SERVICES AGAIN).

Institutional analysis (Compliance & legal intelligence)

REGULATORY FRAMEWORK: Limitation of liability clauses in financial services contracts are subject to scrutiny under SEC Regulation Best Interest (17 CFR 240.15l-1), FINRA Rule 2010, and state consumer protection statutes. Courts in several jurisdictions have found liability caps unconscionable where they leave consumers with no meaningful remedy for significant harm. The FTC Act Section 5 applies where the cap is buried or not prominently disclosed. California Civil Code §1668 voids contracts that exempt parties from willful injury or violation of law.

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Applicable agencies

  • SEC
    The SEC has jurisdiction over broker-dealer conduct including liability limitations that may conflict with Regulation Best Interest and investor protection standards.
    File a complaint →
  • CFPB
    The CFPB has authority over consumer financial account terms and can pursue enforcement where liability limitations constitute unfair or deceptive practices.
    File a complaint →

Provision details

Document information
Document
Webull Customer Agreement
Entity
Webull
Document last updated
April 29, 2026
Tracking information
First tracked
April 28, 2026
Last verified
April 28, 2026
Record ID
CA-P-003956
Document ID
CA-D-00056
Evidence Provenance
Source URL
Wayback Machine
SHA-256
0b5f116326f613645ce3d60c1e3292ef9ad50bb9fff59bdc3b80a866c73612e2
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Webull | Document: Webull Customer Agreement | Record: CA-P-003956
Captured: 2026-04-28 09:29:19 UTC | SHA-256: 0b5f116326f61364…
URL: https://conductatlas.com/platform/webull/webull-customer-agreement/limitation-of-liability-three-month-cap/
Accessed: May 2, 2026
Classification
Severity
High
Categories

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